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The Heritage Chiang Rai Hotel and Convention

4.0 star property

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Photo gallery for The Heritage Chiang Rai Hotel and Convention

Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, individually decorated, individually furnished
Lobby
Front of property – evening/night
Daily buffet breakfast (THB 350 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
199 Moo 13, Tambon Sansai, Amphoe Mueang, Chiang Rai, Chiang Rai Province, 50700
  • Central Chiang Rai
    ‪11 min walk‬
  • San Khong Noi Road
    ‪4 min drive‬
  • Chiang Rai Night Bazaar
    ‪4 min drive‬
  • Chiang Rai (CEI-Chiang Rai Intl.)
    ‪21 min drive‬

Room options

View all photos for Heritage Suite (2 Bedroom)

Mini-fridge, electric kettle

Heritage Suite (2 Bedroom)

  • 86 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Heritage Suite (1 Bedroom)

32-inch LCD TV with cable channels

Heritage Suite (1 Bedroom)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

32-inch LCD TV with cable channels

Executive Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, 1 King Bed

Executive Deluxe Room, 1 King Bed

Executive Deluxe Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, Non Smoking, Corner

Premier Double Room, Non Smoking, Corner

Premier Double Room, Non Smoking, Corner

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

32-inch LCD TV with cable channels

Executive Suite, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Room, Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Executive Deluxe Room, Twin Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

The Heritage Chiang Rai Hotel and Convention

Hotel with free parking, near Central Chiang Rai
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
The Heritage Chiang Rai Hotel and Convention offers 321 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Chiang Rai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Heritage Chiang Rai Hotel and Convention. During your stay, you'll be within walking distance of Central Chiang Rai. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at All-Day Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 11 minutes by foot from Central Chiang Rai and a 4-minute drive from King Meng Rai the Great Monument
  • Airport shuttle service available for a fee
The Heritage Chiang Rai Hotel and Convention offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and 10 meeting rooms.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Heritage Chiang Rai Hotel and Convention. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chiang Rai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
All-Day Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
The Library Lounge - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: THB 350 for adults and THB 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • All-Day Restaurant
  • The Library Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Chiang Rai Hotel and Convention

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The Heritage Chiang Rai Hotel and Convention offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heriatage Chiang Rai
Heritage Chiang Rai
The Heritage Chiang Rai
The Heritage Chiang Rai Hotel Convention
The Heritage Chiang Rai – SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel
The Heritage Chiang Rai Hotel and Convention Chiang Rai
The Heritage Chiang Rai Hotel Convention SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel Chiang Rai

The Heritage Chiang Rai Hotel and Convention Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 127 reviews
Rating 8 - Good. 37 out of 127 reviews
Rating 6 - Okay. 6 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay generally. The room was comfortable and we were happy to have hot water with good water pressure. Our only issue, which was minor, was the minibar. There was no clear signage about what was included in the mini bar and not. This was our final stay in Thailand and every accommodation, including hostels, provided water. So having water counted in the “mini bar” charges was a little crazy. If you’re going to have a minibar, have it clear. As well, upon checkout reception had housekeeping check each room before you could go to see if you used the mini bar. Just seemed like something that wasn’t thought out fully as a money grab. Overall, we liked our stay and would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sung Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay - no issues
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value for the price. It's a 10-minute walk from the mall, has a beautiful pool, and perfect breakfast buffet!
Stayed 9 nights in Nov 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very beautiful hotel, the breakfast spread was large with a lot of variety. The outdoor pool was beautiful. The front desk staff was helpful. Some rooms needed some maintenance. I would stay again for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jan

Business traveller
The staf was nice and friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a very good stay at Heritage - check in and check out very easy, staff very helpful. Only minor gripe while there - loo seat in room broken - otherwise excellent! Breakfast varied and fresh.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerome, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not Soundproof as advertised. I could hear road traffic and doors in hallway close, like any hotel. Classy hotel and shower was high up, hot and great water pressure, although some black mould was starting to show in ceramic tile grouting. Wonderful swimming pool area! Also able to walk to big local mall!
Stayed 7 nights in Oct 2024

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!!! They were so kind and happy always!!! We had a wonderful experience and would recommend to all friends
Stayed 9 nights in Oct 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid.
No communication. Phone number didn’t work.
Stayed 1 night in Sep 2024

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near attractions.
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Very nice hotel with 5 star look and feel. Food is very good, however: breakfast buffet is large, with the same everyday items everyday, limited bread and Danish choices, would have been nice to change the variety of Danish and rolls. Only dinner roll was offered no other rolls or croissant, only 1 flavor of danish. Fruit and juice was the same everyday, water or apple juice. Dinner was big disappointment: out of menu 4 items and very, very slow. suggest dinning outside of the hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

meay

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and staffs were wonderful. Breakfast were great.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Belen

Liked: Property conditions & facilities
Excellent place to stay😀
Stayed 1 night in Jul 2024

10/10 Excellent

Pariya, Garden Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services especially front office, check in and restaurant. All of staffs are excellent, very polite .Room is so big and clean. Closed to Central Mall and city. Easy access to main Street. We definitely go back to stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

rolly p.

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and food is good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Pei Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in Chiang Rai
We stayed in the hotel for a few nights and we were really impressed. The beds were really comfortable and the room was of a good size. The interior of the hotel, especially the lounge, is simply stunning. We loved the breakfast, especially the egg station where a lovely cook made really tasty omelettes and scrambled eggs. The hot chocolate was a really nice touch. There is a selection of bread and fruit and some Asian dishes. Most of the clientele isn't into Western breakfast but we still had everything we needed, perhaps some cheese would have made it ideal. The location was good. We never had a problem ordering a taxi to the hotel, we also rented a scooter so it was easy to get around as the hotel offers parking. The hotel has quite a large swimming pool which was a great addition. Overall a fantastic stay and would absolutely stay in this hotel again if we even come back to Chiang Rai.
Stayed 3 nights in Apr 2024

10/10 Excellent

farrah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were excellent. They were attentive and informative. Provided excellent service as soon as we arrived and until we left the hotel. The rooms were really clean and ready upon our early arrivals. Excellent food options whether it’s breakfast or dinner.
Stayed 1 night in May 2024

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We loved the chiang rai area. Pool was beautiful! We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew. But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
Stayed 3 nights in Apr 2024

10/10 Excellent

Lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2024