8/10 Good
Verified traveller
Business traveller
31 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet, but don't go for the gym
Pros:
Clean Rooms and Comfortable Bed: The rooms are clean with a comfortable bed, though we did request smaller pillows, as the ones provided were too thick.
Friendly Staff and Quick Service: The staff were polite and very helpful, providing fast service throughout our stay.
Pool: My wife enjoyed the pool, which was clean and nice for a quick dip during the day when it was empty. However, it’s quite small and would be crowded with more than a few people.
Cons:
Bathroom Issues: Our bathroom had an unpleasant, persistent odor that detracted from the experience. I also slipped on the wet shower floor, cutting my foot on a rusty trash can that needs replacing.
Tiny “Gym”: I chose this hotel for its advertised "gym," which turned out to be the disappointment. It’s the size of a bathroom, filled with three large machines (one treadmill that was out of order) and a single bench with a few dumbbells. The only floor space was occupied by a guest doing air squats, making it impossible for more than one person to exercise comfortably. Needless to say, I couldn’t use the gym.
Limited Cafe Service: The hotel’s cafe at the front was closed in the morning, which was inconvenient. I had to leave the hotel to find coffee each day.
Location Challenges: Grab drivers had difficulty finding the hotel, and I missed a meeting because of the delays.
Overall, while the rooms are comfortable and the staff pleasant, the hotel facilities could use improvement.
Verified traveller
Stayed 3 nights in Oct 2024
