Empress Premier Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Premier Hotel

Property entrance
Body treatments, aromatherapy, Swedish massages, Thai massages
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Royal Premier Suite
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Air conditioning
  • Parking included
  • Spa

Explore the area

Map
199/42 Changklan Road, Charoen Prathet Soi 12, Amphur Muang, Chiang Mai, Chiang Mai, 50100
  • Riverside
    3 min walk
  • Art in Paradise
    6 min walk
  • Chiang Mai Night Bazaar Shopping Centre
    7 min walk
  • Chiang Mai (CNX-Chiang Mai Intl.)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Royal Premier Suite

  • 133 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 81 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Studio Suite

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Deluxe Room

  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Similar properties

About this property

Empress Premier Hotel

Luxury hotel with a full-service spa connected to the convention center in Chiang Mai
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Empress Premier Hotel offers 138 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Empress Premier Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Riverside. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Lebrasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to facials, body wraps, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Mae Ping River and Art in Paradise
  • Airport shuttle service available for a fee
Empress Premier Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the luxury Empress Premier Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Lebrasserie - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: THB 900 for adults and THB 450 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Lebrasserie
  • Elephant Pub and BaR

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Designated smoking areas
  • Local artist showcase

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children 1-9 years old for breakfast.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 900 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 150 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Empress Premier Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Empress Premier Hotel Chiang Mai
Empress Premier Chiang Mai
Empress Premier

Empress Premier Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 210 out of 257 reviews" "
Rating 8 - Good. 38 out of 257 reviews" "
Rating 6 - Okay. 7 out of 257 reviews" "
Rating 4 - Poor. 1 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ran

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Super perfect place
Super perfect!!!! Not a thing that I can find to improve. Very friendly staff ,clean comfortable rooms Really wish to come back again!! Dreamy breakfast!!
Stayed 5 nights in Sep 2024

10/10 Excellent

lei, Tsawwassen

Stayed 1 night in Aug 2024

10/10 Excellent

FILIBERTO, MODESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Duper spacious and clean rooms . Beautiful view and great ammeneties.. Enjoyed every second.. Pool is clean and quiet environment..
Stayed 2 nights in Aug 2024

10/10 Excellent

Mojtaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

P

Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience for the family and would definitely like to visit again in the future!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Staff very friendly and helpful.
Stayed 8 nights in Jun 2024

10/10 Excellent

Scott Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
What an excellent place to stay. The hotel is lovely and looks new. But the staff are amazing. Received a huge welcome bag and a farewell gift. Moon in the Buffett is superb. See you all on my next trip back.
Stayed 3 nights in Jun 2024

6/10 Okay

Samantha

It was empty. Not many people when I went
Stayed 1 night in May 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and people.
The Empress is our ‘must stay’ hotel in Chiang Mai, the highest standards are shown everywhere. Very comfortable rooms, quiet yet an easy walk to the night market and beyond to the old city. The friendly and helpful staff will make your stay memorable.
Stayed 9 nights in May 2024

10/10 Excellent

Tommy, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here at least once if you come to Chang Mai. Just stay away from Top Model.
Stayed 3 nights in May 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not recommend more highly
Absolutely superb. Brand new hotel with FANTASTIC service Room was spacious and comfortable. breakfast was lovely - But it was the overall staff service that blew us away. Outstanding
Stayed 4 nights in May 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, the staff are a delight.
It’s our ‘go to’ hotel in Chiang Mai for all the best reasons, particularly the staff.
Stayed 6 nights in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay! Would stay here again
Stayed 4 nights in May 2024

10/10 Excellent

Christopher

Stayed 5 nights in May 2024

10/10 Excellent

NENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like an empress👸 at the Empress Hotel
We stayed in a total of 5 hotels during this vacation trip and Empress provided one of the top service. As a Platinum Hotels.com member, I received a room upgrade with a HUGE complimentary bag of snacks and drinks plus the fridge also had complimentary drinks. The room we received was HUGE!! It was like an apartment in a hotel. There is a 6 person dining table, fridge, living room sectional with TV and desk. The bedroom had a king sized bed with a sitting area also. Great upgrade and customer service. Breakfast is always a HIT in Asia. Huge variety of choices and very good. Hotel is kind of situated in the back of the busy street, which is nice. Night market is a good 20-30 min walk. Very safe because the streets are always busy. Suggestion: to include utensils in the room. There are cups but no utensils especially with a 6-person dining table. Would I stay here again? ABSOLUTELY!! In a heartbeat!!
Outside of hotel
View from window
King bed
Stayed 4 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities. I felt safe
Stayed 2 nights in Apr 2024

8/10 Good

sataporn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Food is not good enough. The hotel outside looks old. but the room is clean. and quite big
Stayed 5 nights in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to be.
Stayed 1 night in Apr 2024

10/10 Excellent

chadi

Stayed 3 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with family
Chiang Mai Beauty!
Beautiful hotel with elegant finishes. The rooms are huge and comfortable. Our entire family was impressed with the facilities. The pool and gym on the 5 th floor are delightful. I would absolutely recommend this hotel!
Stayed 2 nights in Mar 2024

6/10 Okay

Tixiang

Stayed 3 nights in Mar 2024

10/10 Excellent

yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. Clean and lovely, the staff are very very attentive, first class. The only downside is the beds are extremely hard , which for Americans , not use to. In talking to others I understand that it is pretty standard but would be helpful if they had the option for a bed topper to be available to soften it up a bit. But otherwise fantastic!
Stayed 3 nights in Feb 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Bed was extremely uncomfortable, but otherwise great stay!!
Stayed 5 nights in Feb 2024