SureStay Plus Hotel by Best Western Cheyenne

2.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Cheyenne

Hypo-allergenic bedding, down duvets, pillow-top beds
Exterior
Indoor pool
Lobby
Hypo-allergenic bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Nelson Museum of the West
    3 min drive
  • Cowgirls of the West Museum
    3 min drive
  • Wyoming Transportation Museum
    3 min drive
  • Cheyenne, WY (CYS-Cheyenne Regional)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Cheyenne

Hotel in Cheyenne with free breakfast and a fitness center
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Cheyenne. During your stay, you'll be within walking distance of Nancy Mockler Community Dog Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Nancy Mockler Community Dog Park and a few minutes from Nelson Museum of the West
SureStay Plus Hotel by Best Western Cheyenne offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Cheyenne. Free self parking is available.

This Cheyenne hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Lever door handles
  • Sign language-capable staff
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 25-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hampton Inn Cheyenne
Surestay Plus By Best Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel
SureStay Plus Hotel by Best Western Cheyenne Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

SureStay Plus Hotel by Best Western Cheyenne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HOTEL! Big bathroom and counters, nice beds, comfy chair w/footstool, big tv, BIG frig… even bigger luggage carts! Our outside door is just down the hall from the room, so going back and forth is easy! And light! There are 6 lights in the room!! It was a great night - wish we had stayed here longer.
Stayed 1 night in Sep 2024

6/10 Okay

Pearly, Saskatoon

Stayed 1 night in Oct 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate, gas stations and convenience stores.
Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Travelled with group
Disliked: Amenities, property conditions & facilities
Advertised complementary wine, received a bottle of water. Looks like hotel is going through renovations. Room sorta looked like it was done, but not very well. Very low water pressure. Room was still being cleaned when we checked in
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was wonderful. Breakfast was excellent. The rooms could use a few updates, like new carpet and doors but other than that our stay was very comfortable!
Stayed 1 night in Sep 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

steven

Liked: Cleanliness
Disliked: Property conditions & facilities
Very tired looking and going through a refurb.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Business traveller
Liked: Property conditions & facilities
Thankful to have a roof over my head, the bed was not comfortable and the WiFi would come and go, mostly go. This made doing work in the room hard or impossible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to highways. Room was clean and had everything I needed. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tarisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient and Clean. Staff was awesome and the breakfast was pretty darn good! Would absolutely stay again... Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Caleb

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with family and small children
Michael was wonderful at check in! However, on one bed the sheets were dirty. The room smelled musty/damp and the ac unit did not work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Janel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 1 night in Aug 2024

10/10 Excellent

Raine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, especially for the price! I stayed for a night while traveling and had a super easy and quick check-in, and everything was quiet the rest of the night. Check-out was just as quick and easy. Overall it was a wonderful stay, and I'd definitely stop here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry D, Sugar City

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Management was outstanding and helpful. Breakfast was superior. Room was clean and comfortable. Pool was pleasant and fun.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Place
Our one night stay was nice. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

james

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice stay but I did not like them putting a hold for 50.00 extra dollars. I still have not seen this lifted from my account as of today.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Amenities
Nice comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
This was a great stop. The pool was warm, the rooms clean and comfortable. The front clerk was very kind and had a lot of recommendations of places to eat and things to do.
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed in a king suite, which was quite large and spacious. The bedroom and living room were separated by an open doorway, so it was nice to have 2 separate spaces. Check-in was great. Manager Michael gave me all the information I might possibly need and was very professional and informative. Breakfast was delicious, and the breakfast attendant did an amazing job at keeping things clean and stocked. The hotel felt a little older, which made it feel not as spotlessly clean, even though I found no cleanliness issues, just normal things that come as a building ages.
Stayed 1 night in Aug 2024