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Mi Kasa Tu Kasa Bacalar by Nah Hotels

3.5 star property
VIP Access

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Lake
Deluxe Room
Building design
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Deluxe Room | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Carretera Federal Bacalar-Buenavista, Reg 27 Lte 48 Fracc. Arroyo Blanco, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪10 min walk‬
  • Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Polytechnic University of Bacalar
    ‪5 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel CasaBakal - A pie de Laguna - Bacalar

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (129)
The price is €148
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Hotel CasaBakal - A pie de Laguna - Bacalar

About this property

Mi Kasa Tu Kasa Bacalar by Nah Hotels

Beachfront hotel with free breakfast and spa services
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and concierge services. Change of towels is available on request.
Mi Kasa Tu Kasa Bacalar by Nah Hotels offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 35-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at Mi Kasa Tu Kasa Bacalar by Nah Hotels. During your stay, you'll be within walking distance of Lake Bacalar. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • 10 minutes by foot from Lake Bacalar and a 5-minute drive from Laguna Bacalar Ecological Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and multilingual staff are also featured at Mi Kasa Tu Kasa Bacalar by Nah Hotels. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Bacalar hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Restaurante - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurante

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool
  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 35-inch smart TV
  • TV channels

More

  • Access via exterior corridors
  • Individually decorated
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mi Kasa Tu Kasa Bacalar by Nah Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number EEC170518JC8

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel
Mi Kasa Tu Kasa Bacalar by Nah Hotels Bacalar
Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Bacalar

Mi Kasa Tu Kasa Bacalar by Nah Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 149 reviews
Rating 8 - Good. 33 out of 149 reviews
Rating 6 - Okay. 10 out of 149 reviews
Rating 4 - Poor. 0 out of 149 reviews
Rating 2 - Terrible. 4 out of 149 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how clean everything looks!! The lake porch and the hamacas are amazing!! Emma makes feel welcome and she is very nice and friendly,,Lupita y conchita super stars!!!! Conchita cosina ricooo!! Gracias a todos!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Quiet and serene...
Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt like we stepped directly into paradise from the first moment we set foot at Mi Kasa Tu Kasa. The grounds, nature, and lagoon of course were breathtaking and Mi Kasa Tu Kasa was the perfect place to enjoy it from. The staff were very accommodating and helpful. We enjoyed the restaurant and generous complementary breakfast. The free kayaks and paddle boards were our favorite! Would definitely recommend to a family member or friend for a family or couples getaway.
Stayed 4 nights in Jan 2024

8/10 Good

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came with high expectations due to feedbacks from guests, got a little disappointed with the room, missing a table with chairs and place to put luggage, we had to leave all in the ground, they mentioned the bed is queen size but it is actually Matrimonial size 1.40m wide. Hotel staff very courteous and helpful, communication by WhatsApp with person running the hotel really helps, it is away from town so need a car or arrange taxi for any transportation to downtown. Nice deck to lagoon and breakfast simple but also good. The lagoon is realy nice and it worths the visit.
Stayed 4 nights in Jan 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Francisco Villagomez del

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, clean and very very friendly. I would come back definitely.
Stayed 5 nights in Aug 2023

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the Bacalar lagoon it’s just beautiful. The staff is very friendly and knowledgeable. Food it’s great. We loved this hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AMAZING!!! It’s super quiet and the staff are very friendly, the food is DELICIOUS. The most beautiful thing is the lagoon view.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is amazing. The breakfast is great and the view of the lake is stunning.
Stayed 2 nights in Jul 2023

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful. Loved that we could walk up to the laguna and lay out or use the free kayaks or paddle boards. I would say the location isn’t the most ideal to walk to the center of bacalar. You have to drive 5min to get into town. Also, one of the female cooks couldn’t get my order right twice. I ordered the ahi tuna tostadas and she gave fried and oily octopus with plantains on 2 different days. The continental breakfast was free but very small portions. All in all it’s a beautiful place but can be a hassle since you have to drive into town for the sight seeing and food
Stayed 4 nights in May 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very relaxing and the team working here are amazing. Lots of great info about Bacalar and really friendly. Having kayaks and paddle boards included was perfect to get out on the lake. Highly recommend going to the pier in the morning to watch the sunrise
Stayed 2 nights in May 2023

10/10 Excellent

Guadalupe

Stayed 2 nights in May 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2023

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely surprise - looks so much better than in pictures. Lush garden property stretching all the way from main road down to the lakeside. The private pier was our personal highlight - did not want to leave after two days! Highly recommended!
Stayed 2 nights in May 2023

10/10 Excellent

Steven

Stayed 4 nights in Mar 2023

10/10 Excellent

Jacqueline H

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back! Mi Kasa Tu Kasa was wonderful. The staff was pleasant and helpful at all times. The hotel is well maintained and very comfortable. I don’t have any negative things to say. We will be back indeed.

10/10 Excellent

Isaura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are nice and the private access to the lagoon is exceptional. The staff is great specially Adrian and Marco at the restaurant. They are super attentive and the food is delicious, we enjoyed every single meal. Only con is the rooms are plain and simple, bed is not so comfortable and wifi service is not the best. However, it’s a nice place if you’re looking to relax and unwind.
Stayed 2 nights in Mar 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very well maintained. Very friendly staff. Nice eco-friendliness concept implemented.

10/10 Excellent

Meeche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem on Lake Bacalar!
Mi Kasa is a secret gem on the shores of Lake Bacalar. The rooms are lovely, the grounds well maintained and the lake is spectacular. Would definitely return!
Stayed 2 nights in Feb 2023

6/10 Okay

Mehmet, Brampton

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotel designed very nicely, has a very pleasant environment however, the hotel room has only the queen bed nothing else. There wasn’t neither a chair nor a desk to put stuff on or sit and have a little snack. Just a queen bed in the middle, two very small night stands that you can only put your cellphone on. Also, there were a few stains on the bed sheet, I went and mentioned to the person at the front desk, she just said she is sorry. am quite disappointed .
Stayed 1 night in Feb 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful lake views, small hotel w/great service
I loved everything about this small hotel, the gardens, the service, the lake views, comfortable room, the breakfast was good and included in the price, you also have free access to paddle board and kayaks. I will definitely come back!!
Stayed 4 nights in Jan 2023

10/10 Excellent

Jose Abisai Muniz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de parte de todo el staff. Hicieron nuestra estancia inolvidable. El desayuno delicioso y la comida aunque lleva un costo adicional esta increible. Definitivamente es un lugar especial. Gracias a Rosa, Lupita, Goretti, y Vanessa. Fueron de lo mejor con nosotros!

10/10 Excellent

Joel, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi Kasa Tu Kasa is a hidden paradise tucked away in a magical town. The staff are friendly and super chill. The rooms are simple and cute. The views... breath taking. I recommend this place for couples and people wanting to escape from everyday society. This is a place to put your soul in a peaceful state with nature.
Stayed 2 nights in Dec 2022

10/10 Excellent

Isolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy vacation
This place is a paradise. This hotel has only 9 room so they look more like bungalows in the middle of the forest so all enjoy the garden with an open restaurant and direct access to the lake. The rooms are rustic style and they are beautifully decorated. All the staff is very friendly and helpful and they go out of their way to make you feel comfortable. My friend and I visited from USA and we will definitely stay there again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Betzy E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here the staff was ver nice and helpful. Also the continental breakfast was wonderful
Stayed 4 nights in Jul 2022