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Matan Ka'an hotel By Guruhotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matan Ka'an hotel By Guruhotel

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Interior
Front of property – evening/night
Interior
Superior Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Mahahual Beach
    1 min walk
  • Mahahual Lighthouse
    15 min walk
  • Costa Maya Port
    4 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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includes taxes & fees
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About this property

Matan Ka'an hotel By Guruhotel

Hotel with a rooftop terrace, steps from Mahahual Beach
Along with an outdoor pool, this smoke-free hotel has a swim-up bar and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Matan Ka'an hotel By Guruhotel offers 39 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Matan Ka'an hotel By Guruhotel, you're just a quick walk from Mahahual Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a swim-up bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the swim-up bar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Mahahual Beach and a 4-minute drive from Costa Maya Port
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Matan Ka'an hotel By Guruhotel.

This 3-star Mahahual hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 120-150 for adults and MXN 120-150 for children
  • 1 coffee shop/cafe
  • 1 swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bidet
  • Towels

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 120 to 150 for adults, and MXN 120 to 150 for children
  • Pet fee: MXN 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an Hotel
Matan Ka'an By Guruhotel
Matan Ka'an hotel By Guruhotel Hotel
Matan Ka'an hotel By Guruhotel Mahahual
Matan Ka'an hotel By Guruhotel Hotel Mahahual

Matan Ka'an hotel By Guruhotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 633 reviews" "
Rating 8 - Good. 233 out of 633 reviews" "
Rating 6 - Okay. 86 out of 633 reviews" "
Rating 4 - Poor. 20 out of 633 reviews" "
Rating 2 - Terrible. 14 out of 633 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
Stayed 4 nights in Jul 2024

8/10 Good

Marco a

Stayed 2 nights in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 7 nights in Jun 2024

10/10 Excellent

EVELYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property in Mahahual!
Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.
Stayed 3 nights in Jun 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel...
Wery dirty. Hairs in the bed, dirty towels etc. Receptionist really not friendly... The town is very sympathic...
Stayed 1 night in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable!
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a lot of dinning options. Love it
Stayed 1 night in Apr 2024

8/10 Good

Daniel, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
No me cambiaron las toallas de baño en varios dias
Stayed 3 nights in Apr 2024

8/10 Good

Jasky Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Jan 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and had lots of closet/drawer space. The pool was great to have for cooling off. Great atmosphere for hanging out around the pool/library/outdoor picnic area. The restaurant is a bit underwelming. Open for breatkfast only until 11:30 a.m. Food was ok but not much to write home about but there are tons of options nearby. About a football field from the beach. Hotel is on a corner where the breeze comes up from the ocean which is nice. Good value for our $ for sure.
Stayed 10 nights in Mar 2024

6/10 Okay

Sari

They don’t have a clue of what service means!
I have stayed at this hotel three times in the past. Their new management sucks!
Stayed 3 nights in Mar 2024

10/10 Excellent

Aishwarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was they don’t provide beach towels

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Nabby

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, reception check,in could habe been better
Stayed 2 nights in Nov 2023

10/10 Excellent

Hugo

Stayed 2 nights in Nov 2023

6/10 Okay

Paul

Travelled with family
Disliked: Staff & service, property conditions & facilities
Basic hotel
Basic hotel - the management and staff do the bare minimum
Stayed 1 night in Nov 2023

6/10 Okay

Bernie

Stayed 1 night in Oct 2023

6/10 Okay

leidy

Travelled with family and small children
The rooms need updating & blockout curtains. There was a dead cockroach in our room. The pool area is very clean and nice. The location is perfect as it’s close to the beach.
Stayed 1 night in Jul 2023

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking and no elevator. Our room was on the third level and it was tricky to go up and down the spiral stairs.
Stayed 1 night in Jul 2023

6/10 Okay

Eloisa, denver

Travelled with family and small children
Liked: Cleanliness
Our family really enjoyed the pool. The rooms were great but could use a bit of maintenance and updating, specifically the shower heads. We’ve frequented this area and something we didn’t enjoy this time was the amount of trash surrounding the hotel. On one of the times we were exiting the hotel, we witnessed a stray dog pooping on the hotel name sign.
Stayed 2 nights in Jul 2023

8/10 Good

Arcelia

Stayed 4 nights in Jul 2023

10/10 Excellent

Sharla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent near the beach very clean friendly staff.
Stayed 1 night in Jul 2023