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Deluxe Room

Bed Count 3 King Beds Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 5 Max

Premium Room, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Diosa del Agua Bacalar, you're just a quick walk from Lake Bacalar. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Papi Rico, a café that serves Mexican cuisine
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a terrace and a shared fridge
  • On-site recreation includes bicycles to rent
  • Steps from Laguna Bacalar Ecological Park and 5 minutes on foot from Lake Bacalar
  • Airport shuttle service available for a fee

Diosa del Agua Bacalar ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Diosa del Agua Bacalar

Everyone (1)
2 out of 5

Posted by on 4 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2019 by Alicia

gracias por elegir el Hotel Vlandre, lo esperamos pronto.

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Diosa del Agua Bacalar. Limited free parking is available on a first-come, first-served basis. This 3-star Bacalar hotel is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Fridge in a common area
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Diosa del Agua Bacalar offers 8 air-conditioned accommodations with minibars and a safe. 30-inch Smart televisions come with satellite channels. This Bacalar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • Smart television
  • Satellite channels
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Fan
  • Travel cot

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Papi Rico – This café specialises in Mexican cuisine and serves breakfast and brunch.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Diosa del Agua Bacalar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Diosa del Agua Bacalar

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 250 per person (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (from 3 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vlandre Bacalar Bacalar
  • Hotel Vlandré Bacalar Hotel
  • Hotel Vlandré Bacalar Bacalar
  • Hotel Vlandré Bacalar Hotel Bacalar
  • Hotel Vlandré Bacalar
  • Diosa del Agua Bacalar Hotel
  • Diosa del Agua Bacalar Bacalar
  • Diosa del Agua Bacalar Hotel Bacalar

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.