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TRYP by Wyndham Chetumal

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRYP by Wyndham Chetumal

Free daily continental breakfast
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking | Terrace/patio
Front of property
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Carmen O. de Merino No. 166, Chetumal, QROO, 77000
  • Explanada de la Bandera
    2 min walk
  • Fisherman's Fountain
    2 min walk
  • Palacio de Gobierno
    5 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    10 min drive

Room options

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Fiesta Inn Chetumal Hotel

Pool
Free airport shuttle
Parking included
Free WiFi
4.4 out of 5, Excellent, (1003)
The price is €82
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Fiesta Inn Chetumal Hotel

About this property

TRYP by Wyndham Chetumal

Hotel in Chetumal with free breakfast and a 24-hour front desk
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
TRYP by Wyndham Chetumal offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually decorated. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Chetumal hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at TRYP by Wyndham Chetumal. During your stay, you're just a quick walk from Explanada de la Bandera. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Ventolera
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Explanada de la Bandera and Fisherman's Fountain
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. An indoor pool, a vending machine, and multilingual staff are also featured at TRYP by Wyndham Chetumal. An airport shuttle (available on request) is available for a fee.

This 4-star Chetumal hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
Ventolera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Ventolera - This coffee shop specializes in international cuisine and serves brunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a carport
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ventolera
  • Starbucks Ventolera

Things to do

  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible business centre
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 200 per person (one-way)
  • Airport shuttle fee per child: MXN 120
  • Pet fee: MXN 400 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
TRYP by Wyndham Chetumal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

TRYP by Wyndham Chetumal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 216 out of 648 reviews" "
Rating 8 - Good. 220 out of 648 reviews" "
Rating 6 - Okay. 137 out of 648 reviews" "
Rating 4 - Poor. 43 out of 648 reviews" "
Rating 2 - Terrible. 32 out of 648 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tamara

Business traveller
When I arrived at the hotel, they said that they didn't have wifi and could not check me in. There were several other people in the lobby also waiting for check in. The receptionist said that they had been waiting for 2 hours already and that there was no plan except to wait and hope that the wifi came back on so that they could check people in. There was no manager available. I called the number on my reservation and the number was not in service. I contacted Expedia and they also attempted to contact the hotel, with no success. I requested a refund so that I could go to another hotel for the night. The hotel said that I had to talk to Expedia about a refund. Expedia said that only the hotel could approve a refund. So in the end I paid for 2 hotels for the same night. Expedia tried to follow up the hotel, but they would not approve a refund. So I paid for a night in this hotel and they would not refund my money even though it was their fault that I could not check in to a room. Expedia offered my $25 in One Key Cash, which I appreciated. The rate that I paid for the hotel (including taxes) was $60, so not a refund, but a token towards the inconvenience.
Stayed 1 night in Aug 2024

6/10 Okay

mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom toilet not functioning. I had to move to another Hotel the same day. No refund granted.
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alexssandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Las sabanas de la cama muy delgadas ni me gustaron la ubicación de l hotel muy buena
Stayed 1 night in Aug 2024

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb location
Stayed 2 nights in Aug 2024

8/10 Good

Vijay

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is cool!
Stayed 1 night in Aug 2024

2/10 Terrible

Darwin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely not worth your charge and definitely don't deserve your rating. The soaps alone you offer is absolutely garbage. I couldn't even take a proper bath with those soaps they gibe you. It's literally a non lathering soap gelatinous garbage . Never again. The beds were absolutely horrible And stiff. Athletes at the Olympics slept better in their cardboard beds. 0 out of 10
Stayed 1 night in Jul 2024

10/10 Excellent

Salvador

Stayed 1 night in Jul 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. Unhygienic and smelly. I moved to fiesta inn
Stayed 1 night in Jun 2024

6/10 Okay

Alexandro

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Cómodo, y sirve para usarlo de base para visitar otros lugares. No mucho que hacer en el hotel pero es de lo mejor para hospedarse en Chetumal.
Stayed 4 nights in Jun 2024

10/10 Excellent

Pedro Mariano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spotless, but the best part is the staff every single one on the front desk or restaurant was fantastic, I returned to their restaurant even after I had left the place. The girl at front desk in the morning shift was very helpful with anything I asked for. Very happy with the place, I will stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Moises

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has very misleedong pictires of the property. Current conditions are terrible and not to be called a good or excellent hotel. Worse than a motel. Very dirty, rooms super small with everything dated, things are broken, damaged doors, horrible condition mold walls and tiles. Absolutely a big mistake for that price!
Stayed 1 night in Jun 2024

10/10 Excellent

Elvis

Stayed 2 nights in Feb 2024

6/10 Okay

Holly

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location for ferry to Belize
The location was very good to take the ferry to Belize the next morning, and also to enjoy the activities on the malecon on a Friday night. The hotel room itself was very uncomfortable - it had no window! However the staff was very friendly and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Ahmad Abdul

Stayed 1 night in Apr 2024

4/10 Poor

Deepak

Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jevon

Travelled with family
Liked: Cleanliness, amenities
Extended WiFi service would be an asset for persons on the third floor
Stayed 1 night in Mar 2024

8/10 Good

MANOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel was nice. The staff was great. The food was really good. The rooms need to be better.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keilani was so nice and accommodating. Give that girl a raise
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Well situated near the beautiful malecon area and major shopping area. The rooms are comfortable but they don't provide face towels so bring your own. There is covered parking wirh security. The morning breakfast buffet was good. I woyld recommend.
Stayed 2 nights in Mar 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
Checking was very troublesome and slow
Stayed 1 night in Feb 2024