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Hotel Suites Arges - Centro Chetumal

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Suites Arges - Centro Chetumal

Terrace/patio
Junior Suite
Standard Studio | Living area
Outdoor pool
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Av. Lazaro Cardenas 212, Av. Juarez, Chetumal, QROO, 77000
  • Museo de la Ciudad
    3 min walk
  • Museum of Maya Culture
    6 min walk
  • Mantura
    1 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessibility

Standard Room, 2 Queen Beds, Accessibility

Standard Room, 2 Queen Beds, Accessibility

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Living area

Standard Studio

  • 40 sq m
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Double Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Suites Arges - Centro Chetumal

Hotel in Chetumal with a 24-hour front desk and a coffee shop
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel Suites Arges - Centro Chetumal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Suites Arges - Centro Chetumal. During your stay, you're just a quick walk from Museo de la Ciudad. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Mantura, a bistro that serves international cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Steps from Museo de la Ciudad and 6 minutes by foot from Museum of Maya Culture
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 24 square feet (2 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Suites Arges - Centro Chetumal. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 3-star Chetumal hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.
Mantura - This bistro specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 248 for adults and MXN 200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mantura

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (24 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 31-inch flat-screen TV

More

  • Access via exterior corridors
  • Heated floors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: MXN 200
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per day, plus a deposit of MXN 200 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 2000 per accommodation, per stay
  • A tax is imposed by the city: MXN 18 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 248 for adults and MXN 200 for children
  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 200 (subject to availability)
  • Late check-out fee: MXN 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Suites Arges Chetumal
Suites Arges Chetumal
Suites Arges
Hotel Hotel Suites Arges Chetumal
Chetumal Hotel Suites Arges Hotel
Hotel Hotel Suites Arges
Hotel Suites Arges
Suites Arges Centro Chetumal
Hotel Suites Arges Pet Friendly
Hotel Suites Arges - Centro Chetumal Hotel
Hotel Suites Arges - Centro Chetumal Chetumal
Hotel Suites Arges - Centro Chetumal Hotel Chetumal

Hotel Suites Arges - Centro Chetumal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 172 out of 409 reviews" "
Rating 8 - Good. 137 out of 409 reviews" "
Rating 6 - Okay. 51 out of 409 reviews" "
Rating 4 - Poor. 29 out of 409 reviews" "
Rating 2 - Terrible. 20 out of 409 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

shaherah

Travelled with family
Liked: Cleanliness, amenities
The hotel is okay it’s clean but can be little better. The staff are not helpful but they speak English well and that was a plus.
Stayed 1 night in Jun 2024

10/10 Excellent

Jared M.

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Looks a bit run down, still has the basics. The staff and the convenience store was it's saving grace.
Stayed 1 night in Aug 2024

2/10 Terrible

Alfredo, Cutler Bay

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Excessive charge for misplaced key (simple plastic card key cost 12$ USD).
Stayed 2 nights in Aug 2024

2/10 Terrible

Alfredo, Cutler Bay

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Arges Hotel charges 12 US Dollars to replace a simple plastic card key. Those don’t cost 12$$$. There is no advance notice of the charge for misplaced cards. Also walls are very thin, beds are placed head to head so you can hear the snoring in the adjacent room.
Stayed 1 night in Aug 2024

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was filthy with morass although the staff did clean when told it was not done properly, our room loss access to water supply for quite a time, internet access was poor on the third floor, we found dead roach as we entered our room, the toilet was dirty amongst the toilet paper holder. Another room of ours smelt like drainage and the other was being flood with water on the floor because of the a.c. Must say the staff was very friendly and tried their best to resolve issues.
Stayed 2 nights in Aug 2024

4/10 Poor

Deidra

Travelled with family
Disliked: Property conditions & facilities
We rented a few rooms on different floors, for a birthday trip and each room had it's own issue. Firstly, no welcome drink as listed upon booking. Then they were seemingly "booked out" with a dirty pool that none of the guest could make use of. People did take their chance with the dirty pool water, but that looked like an infection waiting to happen. We asked them to have it cleaned asap. It was partially cleaned the following day. On the night of August 16th, one of the rooms had no water and the A/C was not working. When hotel staff was alerted, all they said was "we're working on it". One of the rooms on the 2nd floor had a faulty A/C that dripped throughout the room and left the hallway pretty much soaked. Yet another safety hazard that was not properly handled by the hotel staff. Then my room had a terrible smell throughout the weekend. Their drainage system seemed to be backing up or something of the sort because that is what the room smelt like, a drain. Overall the staff was not very welcoming to our party and we have no plans of returning. It's not somewhere I'd recommend to my friends or family.
Stayed 2 nights in Aug 2024

6/10 Okay

Lorraine

Stayed 2 nights in Aug 2024

4/10 Poor

Leonel-Mireya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

elaine

Travelled with partner
Liked: Cleanliness, staff & service
Clean and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Carmencita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was clean and spacious. The pool was small and dirty.
Stayed 1 night in Jun 2024

8/10 Good

mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Karen, Waukegan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms has no microwave no coffee maker no iron!
Stayed 1 night in Jul 2024

8/10 Good

alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service.it wasnt what i expected the experience to be.😩
Stayed 2 nights in Jul 2024

8/10 Good

Ervin

Travelled with partner
Liked: Staff & service
Location was great. Rooms need some maintanance but it was OK for a couple nights. Staff were very helpful and friendly.
Stayed 2 nights in Jun 2024

6/10 Okay

Edilto

Liked: Cleanliness
Close to the city centre
Stayed 1 night in Jun 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Pedro

Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

mario

Stayed 1 night in Jun 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel, Belize

Stayed 1 night in May 2024