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Hotel Juliet

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Juliet

Front of property
TV
TV
Exterior
Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    1 min walk
  • Museo de la Ciudad
    3 min walk
  • Fisherman's Fountain
    15 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    5 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hotel Suites Arges - Centro Chetumal

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (414)
The price is €56
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hotel Suites Arges - Centro Chetumal

About this property

Hotel Juliet

Hotel in Chetumal with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Juliet offers 37 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Satellite television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Juliet, you're just a quick walk from Museum of Maya Culture. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Arquelin
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Museum of Maya Culture and Museo de la Ciudad
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Juliet also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

Arquelin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Arquelin

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Magnifying mirror
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Juliet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal

Hotel Juliet Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 112 reviews" "
Rating 8 - Good. 47 out of 112 reviews" "
Rating 6 - Okay. 17 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 5 out of 112 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

8/10 Good

Alba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the staff, very friendly. Didnt like that wifi was not working most times.
Stayed 1 night in Mar 2024

2/10 Terrible

Shumari

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not friendly Nor Accommodating
The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Jan 2024

10/10 Excellent

Dane

Stayed 1 night in Jan 2024

6/10 Okay

Terence

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no lo recomiendo no hay internet no hay cable pesimo
Stayed 4 nights in Dec 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

8/10 Good

Shumari

Travelled with group
Liked: Staff & service
Decent for short term stay
The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Alvin

Stayed 2 nights in Jul 2023

8/10 Good

Carmita

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great but the security dogs at the premises were barking loudly in the early morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Ceon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Excellent customer service.

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good enough
Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
Stayed 6 nights in May 2022

8/10 Good

Martha C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, easy check in, well located.
Stayed 2 nights in Mar 2022

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
Nice place. Only thing is some of the sheets they use are past their time of service. I'm guessing they cant afford to replace them. Who knows.
Stayed 8 nights in Dec 2021

8/10 Good

marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms
Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great location, great value for money, and clean. Good for an overnight stay in Chetumal
Stayed 2 nights in Dec 2019

10/10 Excellent

Jardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Stayed 1 night in Dec 2019

8/10 Good

Chetu, Chetumal Mexico

Travelled with partner
Liked: Cleanliness, staff & service
The property was ok the thing i like it was right in town and u can walk to go shopping
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and free parking and the room was clean. The ac worked well.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frontdesk was very helpful. They allowed us to stay pass checkout time in the room.
Stayed 1 night in May 2019

8/10 Good

Shumari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite at Hotel Juliet
My stay was good! The hotel was clean and the bathroom shower was spacious. I loved that the floor tile in the bathroom was not the slippery type. I wish they would build a pool because it is such a nice hotel to not have access to one. Overall it was lovely.
Stayed 3 nights in Apr 2019

8/10 Good

Sarah, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally located. Very nice. Clean and friendly staff.
Stayed 1 night in Oct 2018