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Hotel Casa Regina

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Regina

Reception
Exterior
Garden
Standard Room, 2 Queen Beds
Family Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 68 812, Centro, Felipe Carrillo Puerto, QROO, 77200
  • Pueblo Felipe Carrillo Plaza
    5 min walk
  • Centro Cultural Chan Santa Cruz
    6 min walk
  • Santuario de la Cruz Parlante
    6 min walk

Room options

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The price is €41
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includes taxes & fees
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About this property

Hotel Casa Regina

Pet-friendly hotel with a 24-hour front desk connected to a shopping center in Felipe Carrillo Puerto
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a garden. WiFi in public areas is free.
Hotel Casa Regina offers 9 air-conditioned accommodations with ceiling fans. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

With your stay at Hotel Casa Regina, you're connected to a shopping center and just a quick walk from Pueblo Felipe Carrillo Plaza. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Pueblo Felipe Carrillo Plaza and 6 minutes by foot from Centro Cultural Chan Santa Cruz
  • Pets welcome for free
Hotel Casa Regina offers its guests tour/ticket assistance and a garden. Public spaces have free WiFi.

This Felipe Carrillo Puerto hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

OYO Hotel Casa Regina
Hotel Casa Regina Hotel
Hotel Casa Regina Felipe Carrillo Puerto
Hotel Casa Regina Hotel Felipe Carrillo Puerto

Hotel Casa Regina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value basic accommodation.
We stayed here to escape a hurricane with the kids. There is not official parking you need to park on the street. Staff were friendly and help full. We had to ask for a sheet that was missing and also towels. Room is small and basic and branded OYO. The shower didn't have very hot water so that was disappointing. But TV worked. No fridge just basic room as you see in the image. But nice staff and fulfilled its purpose.
Stayed 1 night in Oct 2020

8/10 Good

Joe, Playa Del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The AC unit worked great the television worked all in all was a nice stay
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Servicio recepción
El servicio en recepción bastante regular, muy poco serviciales los empleados
Stayed 1 night in Jan 2021

8/10 Good

Jorge

Travelled with group
Liked: Staff & service
Recomendable para estancias cortas
El personal es muy amable, se esfuerzan por darte el mejor servicio. Las habitaciones son un poco oscuras y hay focos que no funcionan, en la habitación que nos tocó el extractor de aire del baño estaba averiado, fuera de eso el resto de cosas funcionan bien. Recomendable para estancias cortas y económicas, ya que el precio es inmejorable.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020