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Hotel Casa Blanca

2.5 star property
VIP Access

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Photo gallery for Hotel Casa Blanca

Front of property – evening/night
Lobby sitting area
Deluxe Double Room, 2 Queen Beds, Garden View
Property entrance
Check-in/check-out kiosk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000
  • Palacio Municipal De Othon P. Blanco
    ‪3 min walk‬
  • Explanada de la Bandera
    ‪10 min walk‬
  • Palacio de Gobierno
    ‪10 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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Pool

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  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is €85
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Fiesta Inn Chetumal Hotel

About this property

Hotel Casa Blanca

Hotel with a 24-hour business center, steps from Palacio Municipal De Othon P. Blanco
A 24-hour business center, a conference center, and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite. Change of towels is available on request.
Hotel Casa Blanca offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. These individually decorated accommodations include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Blanca. During your stay, you're just a quick walk from Palacio Municipal De Othon P. Blanco. Enjoy features like free WiFi in public areas, plus a 24-hour business center and airport drop-off service (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Extended parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from Palacio Municipal De Othon P. Blanco and 10 minutes by foot from Explanada de la Bandera
  • Airport drop-off, train station drop-off, and bus station shuttle service available for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and coworking spaces. A shuttle from the hotel to the airport (available on request), a ferry terminal shuttle, and a train station drop-off service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Blanca.

This Chetumal hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Drop-off airport shuttle (surcharge) from 7:00 AM to 4:30 PM
  • Airport shuttle at scheduled times, on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Things to do

  • Spa services

Family friendly

  • Dining table
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • Massage - prenatal
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 50
  • In-room accessibility
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 80
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Mosquito nets
  • Romance packages available
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Hotel Casa Blanca offers transfers from the ferry terminal, airport, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 6:00 AM.
Property Registration Number STC011218KR4

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hotel Casa Blanca.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal

Hotel Casa Blanca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 791 reviews
Rating 8 - Good. 320 out of 791 reviews
Rating 6 - Okay. 66 out of 791 reviews
Rating 4 - Poor. 18 out of 791 reviews
Rating 2 - Terrible. 18 out of 791 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Egbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Convenient, Comfortable and welcoming staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at arrival was commendable, on wheelchair parking with special needs accessibility.
Stayed 1 night in Nov 2024

10/10 Excellent

leopoldo

Stayed 1 night in Aug 2024

10/10 Excellent

maria, calexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely kind and helpful. Rooms are cleaned.
Stayed 1 night in Aug 2024

8/10 Good

Adrián Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Nailea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The receptionist was very helpful and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well maintain. Our room was huge, excellent air conditioning. Great bed. Great shower. Clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Yamani

Stayed 1 night in Jun 2024

10/10 Excellent

Leopoldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably priced, pleasant staff.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was friendly and it's a vlean place
Stayed 1 night in May 2024

8/10 Good

Donneil

Business traveller
Liked: Staff & service
Okay hotel for a night stay
Stayed 1 night in May 2024

8/10 Good

María

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is realy a nice white buildong witk a beautiful garden.
Stayed 1 night in Apr 2024

8/10 Good

Yamani

Liked: Cleanliness, staff & service
Did not like limited parking
Stayed 1 night in Jan 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Blanca is a comfortable, inexpensive and quiet hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Blanca had very helpful staff and basic but very clean and comfortable rooms. Easily walkable to the ferry port and boardwalk. Would recommend to anyone needing a stay in Chetumal!
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
One of the nicest hotel stays we have had in Mexico. Clean, great helpful staff. Easy access to Centro.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darlene

Stayed 1 night in Dec 2023

10/10 Excellent

Clara

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and great service
Stayed 1 night in Nov 2023

8/10 Good

robert

Travelled with family
Liked: Staff & service, amenities
goog area good acess to shooping area
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023