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Fiesta Inn Chetumal Hotel

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Lobby
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Explanada de la Bandera
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal Ferry Terminal
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 68.04 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

City Express by Marriott Chetumal

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (822)
The price is €83
for 1 room
includes taxes & fees
2 Feb - 3 Feb
City Express by Marriott Chetumal

About this property

Fiesta Inn Chetumal Hotel

Eco-certified hotel with airport shuttle service and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Fiesta Inn Chetumal Hotel. During your stay, you're just a quick walk from Explanada de la Bandera. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at La Isla
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal
  • Free airport shuttle service
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14-14 for adults and USD 14-14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Isla

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.98 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Fiesta Inn Chetumal Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1005 reviews" "
Rating 8 - Good. 277 out of 1005 reviews" "
Rating 6 - Okay. 99 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

norma

Travelled with partner
Liked: Cleanliness, staff & service
Every was good just the sheets and curtains kinda look run down
Stayed 1 night in Oct 2024

8/10 Good

Tayfun, Sanignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff an wonderful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The towels were hard
Stayed 1 night in Oct 2024

10/10 Excellent

Erwin, SPANISH LOOKOUT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice to park, connecting rooms and very good baddings. Would be good to have a small fridge in the room and a ice maker in the hallway. Over all great
Stayed 1 night in Oct 2024

10/10 Excellent

Camilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good and the price quite reasonable!
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elianne

Stayed 1 night in Sep 2024

8/10 Good

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El aire acondicionado en áreas públicas está terrible. Hay mucho calor y no es cómodo el mobiliario
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay for the 2 nights was Amazing. This was our second visit at Fiesta Inn and everything was as expected. Fiesta Inn Is our #1 Stay for any future Family Trips!
Stayed 2 nights in Sep 2024

8/10 Good

Robert, Ottawa

Liked: Staff & service
This is a nice hotel from the outside and from the lobby as well. The hallways are spotless, but what really disappointed to me was coming in and seeing dirty curtains. It looks like bugs were smashed on them, and the curtains were just left up, which looked really gross. Issue, left some important diabetic medication at the hotel because they would not supply a refrigerator and I had to store it in the bar fridge. And I’ve sent them correspondence to send it over and they do not reply to emails or even acknowledge them and that is the biggest turn on.
Stayed 3 nights in Sep 2024

10/10 Excellent

anays

Stayed 3 nights in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay....
Nice stay... Front Desk was great and Bellman Javier. Xunnaxy at the front desk was super helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

8/10 Good

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Julianne

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

MARIO, Belize city

Stayed 1 night in Aug 2024

8/10 Good

Jaroslava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Fiesta Inn via Orbitz as 2adults/1child and got a price we liked, but at check in we had to pay extra for a child. Then the total wasn't what we expected. There was continental breakfast included , however, only for 1 person. We didn't have hot water in the shower. It wasn't our first stay there,but first time we were not happy there.
Stayed 1 night in Aug 2024

8/10 Good

Ramon

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Aug 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay...
Good stay... service from the Front Desk and Bell person was great...
Stayed 1 night in Aug 2024

6/10 Okay

EVERARDO

Travelled with family
Disliked: Property conditions & facilities
The room was in the best shape. It needs some attention
Stayed 1 night in Aug 2024