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16 Sep 2017 by General Manager
Dear Christina; On behalf of all our staff, we would like to thank you for sharing your kind comments. We are glad to know that you had a wonderful time with us. We will continue to put our hearts into everything we do in order to create wonderful memorable experiencies for all our guests. Thank you for sharing such a nice feedback. We hope to have you back with us, Sincerely, Gerardo G General Manager The Explorean Kohunlich
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Entertainment
Other inclusions
Not included
The Explorean Kohunlich - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. The Explorean Kohunlich - All Inclusive offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A sauna, spa services, and a terrace are also featured at the eco-certified The Explorean Kohunlich - All Inclusive. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 4-star Kohunlich hotel is smoke free.
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Free self parking
The Explorean Kohunlich - All Inclusive offers 40 accommodations with a safe and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Bathrooms include a shower, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests are served a free cooked-to-order breakfast daily from 7:30 AM to noon.
The Explorean Kohunlich - All Inclusive has a restaurant on site.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 11:00 PM. The front desk is staffed during limited hours.
The Explorean Kohunlich - All Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
Cashless payment methods are available for all transactions.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
