The City Hotel

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Dates

December 2024

January 2025

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping

Parking included

Free WiFi

Explore the area

56 Chester St, Chester, England, CH4 8BJ

Chester Golf Club
17 min walk
River Dee
2 min drive
Chester Racecourse
4 min drive
Chester (CEG-Hawarden)
16 min drive

Room options

City Double Room

30 sq m
Sleeps 3
1 Queen Bed

Studio

35 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Double Room

25 sq m
Sleeps 3
1 Double Bed

About this property

Hotel in Chester with free parking

Along with express check-out, this smoke-free hotel has a garden and free self parking. WiFi in public areas is free.

The City Hotel offers 9 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The City Hotel, you're just a quick walk from Pontcysyllte Aquaduct. Features include free WiFi in public areas and free self parking.

Free WiFi (speed: 25+ Mbps)
Free self parking
Onsite recreation includes bike rentals
5 minutes by car from Chester City Walls and 9 minutes from Chester Zoo

As a guest of The City Hotel, you'll find a garden and express check-out. Public spaces have free WiFi. Free self parking is available.

This 3-star Chester hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free off-site parking within 49 ft
Street parking available

Things to do

Bike rentals

Family friendly

Free cots/infant beds

Guest services

Daily housekeeping
Front desk (limited hours)

Outdoors

Garden
Outdoor furniture

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Shower
Towels

Mobile key entry
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in fee: GBP 10

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: GBP 10 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

The front desk at this property is open daily from 10:00 AM - 6:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Property is also known as

The City Hotel Hotel

The City Hotel Chester

The City Hotel Hotel Chester

The City Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Roger

16 Sept 2023

Stayed 2 nights in Sep 2023

2/10 Terrible

chanel-mia

11 Sept 2023

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2023

10/10 Excellent

Euan

10 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2023

8/10 Good

Darrell

27 Aug 2023

Stayed 1 night in Aug 2023

10/10 Excellent

Gabriella

24 Aug 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2023

6/10 Okay

Kate

Travelled with partner

21 Aug 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

On entrance to the hotel it was made aware the main lock on the door was broken and the staff membed said 'oh its broken you just have to push it'. Far from safe as anyone is able to just enter. We were given our key cards and she our door, we were met in the hallway the carpet that hasnt seen a hoover in what appears a long time! There was hair on the bed and under on the sheet. We then went into the bathrooms and thick dust lay on the surfaces. Its a shame as the room was very sweet but lacks a good clean. The lamp shade in the living area was tied up with some kind of cotton as is obviously too long and is covered in dust. Also the fan we put on which was left in our room was blowing out nothing but warm air and dust. Not totally impressed as was my birthday weekend away.

Stayed 1 night in Aug 2023

10/10 Excellent

philip

Travelled with partner

17 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice stay over sort bus ride in town. Nice an safe place to stay

Stayed 1 night in Aug 2023

10/10 Excellent

Kirstie

13 Aug 2023

Stayed 1 night in Aug 2023

8/10 Good

Thomas

11 Aug 2023

Liked: Staff & service, room comfort

Stayed 1 night in Aug 2023

2/10 Terrible

Caroline

27 Jul 2023

Stayed 1 night in Jul 2023

2/10 Terrible

Ian

9 Jul 2023

Stayed 1 night in Jul 2023

8/10 Good

Hollie

Travelled with partner

8 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the interior design, furnishings. Very cosy

Stayed 1 night in Jul 2023

10/10 Excellent

philip

2 Jul 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Travelled with partner

7 Jun 2023

Liked: Cleanliness, staff & service

Very clean food cooked fresh nothing a problem

Stayed 1 night in Jun 2023

4/10 Poor

Sade

5 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Hazel

30 May 2023

Stayed 1 night in May 2023

4/10 Poor

Sophie

7 May 2023

Liked: Cleanliness

Stayed 1 night in May 2023

8/10 Good

Peter

24 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2023

10/10 Excellent

Natalia

Travelled with partner

11 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Conveniently located close to an office I was hot desking :) Nice designs and lovely colours of interiors!

Stayed 1 night in Apr 2023

8/10 Good

Paul

11 Apr 2023

Liked: Cleanliness, staff & service, room comfort

Ok for 1 night stay

Only one cup had to have a cup of tea in a bowl! expected a bath but only a shower. Train runs past window which we had to leave open as was so hot in the room. Some of the lights didn’t switch on - otherwise a great place to stay if you’re up for a walk! Reasonable price but ignore the pictures showing breakfast this is not available

Stayed 1 night in Apr 2023

10/10 Excellent

Justin

9 Apr 2023

Stayed 1 night in Apr 2023

10/10 Excellent

IAN

Travelled with group

3 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont judge a book by its cover.

This place is amazing. Every room is different. I would stay again in a heartbeat.

Stayed 1 night in Apr 2023

10/10 Excellent

Mariela

Travelled with family and small children

3 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful service, very well organised. The staff very friendly and helpful. Rooms a beautifully decorated and have everything for your comfort. Will definitely recommend to friends and family.

Stayed 2 nights in Mar 2023