8/10 Good
Verified traveller
31 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room but nightmare for us.
Room and maintenance are AAA+ However, I requested the quiet room in the top floor. A woman out us third floor of the middle of the floor. Facing Waffle house. After 7:30 pm, we started hear slamming door. Ever fifteen minutes, we could hear it. Door is auto close and never sounded like that. We decided contact the front desk after 10pm. The front desk man had already received several complained. Front desk confirmed right next to our room #210, a man smoke goes out ever fifteen min til 1 or 2 am that I remember. Then we heard staring slamming door noise at 3:35 am. There were over 50 times of the sound right next to our room. We told the front desk to remove him or call policeman. He did not so so. We would not sleep at all.
Next morning at 7 am we had breakfast. Homeless man was filling 4 bottles with orange juice and packed them together with four yogurts and some waffles. Homeless was governmental branded and got free thousand dollars of debit card. But this greedy homeless took so many foods from the breakfast place. We normal guests cannot stand it to see. We went back to the room soon.
No wifi at all. Also, noise from people at the parking lot late night, people from Waffle House in the evening and a hotel house keeper woman who was blowing the leaves at 8 am made us another sleepless night at this hotel.
Hotel operation and room were great. But the hotel guests are horrible. Hotel should contact the police to stop crazy hotel guest to harass others.
Verified traveller
Stayed 1 night in Dec 2024