Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Exterior
Indoor pool
Suite, 1 King Bed
Exterior
Standard Room, 2 Queen Beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2436 Gum Rd, Chesapeake, VA, 23321
  • Western Branch Park Dog Park
    11 min walk
  • Chesapeake Square Mall
    16 min walk
  • Bon Secours Health Center At Harbour View
    8 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    25 min drive

Room options

Standard Room, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Hotel with free breakfast, near Chesapeake Square Mall
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Chesapeake Square Mall. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Chesapeake Square Mall and 7 minutes from Great Dismal Swamp National Wildlife Refuge
Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel. Free self parking is available.

This Chesapeake hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (635 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 711 reviews" "
Rating 8 - Good. 191 out of 711 reviews" "
Rating 6 - Okay. 121 out of 711 reviews" "
Rating 4 - Poor. 71 out of 711 reviews" "
Rating 2 - Terrible. 69 out of 711 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again and recommend to others! Clean & safe experience.
Stayed 1 night in May 2024

4/10 Poor

Sheena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fair
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Liked: Staff & service
Disliked: Cleanliness
Paid extra 200 for incidental, carpet wet by AC
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Freddie

Liked: Cleanliness, staff & service
Very quiet location
Stayed 3 nights in Aug 2024

4/10 Poor

Mercedes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Box Spring was moldy. Bathroom was dirty and needs updating, rusty waterstained ceilings and walls. Toilet was clogged and I advised on morning and when I hot back in evening they said the person left for the day and brought us up a plunger, the pancake machine was broken fir days, they didnt have barely anything for breakfast 1st day we got there so we spent more $ going out for bkfst which was the reason we booked there. I expect this from Choice hotels which was also why we booked here but I was disappointed. I tried to book a 3rd night but they were charging more than Expedia and although I found a less expensive hotel, we booked the 3rd night since kids were tired. Ice machine didnt work. Pool was nice but very humid and no pool warmer which was ok. The Queen beds werent true Queen size. Main lobby was nice. Was it the worst place? No. But for the price, I expected more. Too expensive. Food staff fixed the pancake maker rhemselves and were very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! In particular, Kinjal at the front desk was exceptionally kind and always welcomed us with a smile!! Cleaning crew and breakfast crew were awesome!
Stayed 3 nights in Jul 2024

8/10 Good

LUIS

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issue with AC. Was busy weekend so was hard to accommodate. Staff did great job working with me to find a solution
Stayed 4 nights in Jul 2024

10/10 Excellent

Rheamarie

Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marleika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room everything clean from the entry to the exit door is clean
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Stayed 2 nights in May 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Disliked: Cleanliness
arrived and my two rooms was dirty. linen had visible stains and I had to ask for different rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Nannie, Fort Mill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property had reviews regarding their breakfast but i found the options to be good and the food to be decent. The bed was comfortable the room was huge and we had great service from staff.
Stayed 4 nights in Jun 2024

2/10 Terrible

Roy

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed.
The common areas and the outside looked nice, but my room was nasty. The entrance door was misaligned and hard to close, the carpet and the sofa were stained. There was a dirty towel on the floor in the elevator. To make matters worse, the shower floor was dirty so me and my wife had to wash up in the sink. This was not at all like the other Holiday Inn Express hotels i have stayed in which is why i chose to stay here. I will never stay in this location ever again and makes me question whether if ill stay in the other locations.
Stayed 1 night in Jun 2024

2/10 Terrible

Destiny

Stayed 1 night in Jun 2024

8/10 Good

Coretta

Stayed 4 nights in Jun 2024

10/10 Excellent

Shanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing stay
Stayed 1 night in May 2024

6/10 Okay

scotty

Liked: Cleanliness
Disliked: Property conditions & facilities
Wasnt bad just very average all around
Stayed 2 nights in May 2024

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The breakfast was poor. Only eggs,bacon. 1 type of fruit. Pancake machine not working no toast. Could be better
Stayed 3 nights in May 2024

10/10 Excellent

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

LUIS

Stayed 1 night in May 2024