Comfort Suites Chesapeake - Norfolk

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Chesapeake - Norfolk

Suite
Lobby
Exterior
Lobby
Pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1550 Crossways Blvd, Chesapeake, VA, 23320
  • Greenbrier Mall
    17 min walk
  • Chesapeake Conference Center
    4 min drive
  • Chesapeake Regional Medical Center
    6 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    44 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Chesapeake - Norfolk

Hotel with free breakfast, near Greenbrier Mall
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Chesapeake - Norfolk. During your stay, you'll be within walking distance of Greenbrier Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Greenbrier Mall and 11 minutes from Norfolk Premium Outlets
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Chesapeake - Norfolk. Limited free parking is available on a first-come, first-served basis.

This Chesapeake hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (450 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Chesapeake
Comfort Suites Hotel Chesapeake
Comfort Hotel Chesapeake
Comfort Suites Chesapeake Hotel
Chesapeake Comfort Suites
Comfort Suites Chesapeake - Norfolk Hotel
Comfort Suites Chesapeake - Norfolk Chesapeake
Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

Comfort Suites Chesapeake - Norfolk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1004 reviews" "
Rating 8 - Good. 291 out of 1004 reviews" "
Rating 6 - Okay. 130 out of 1004 reviews" "
Rating 4 - Poor. 54 out of 1004 reviews" "
Rating 2 - Terrible. 59 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Stayed 3 nights in Sep 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fast service the room was clean the showers got good and hot
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Hallways need updating. Smelled of mold and fresh smoked weed in hallways. Staff was minimal. Otherwise room updates are clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was nice and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

toby

Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with family
I liked the price of the room and the provided breakfast was complete with everything I could want for breakfast 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Stayed 4 nights in Sep 2024

10/10 Excellent

Ladonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Aziza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean. The building as a whole was fine, but could use some upgrades. Walls were thin
Stayed 2 nights in Sep 2024

10/10 Excellent

ROGER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the outstanding examples of comfort inns
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location right off the highway (but got traffic noise in the room). Signage to the site good. Courteous staff
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always great stay! The rooms are always clean and check in is always fast
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at a lot of the hotels in this area. First time at Comfort Suites and it was great. Quiet, clean and a very good value for the money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Chasity

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very rude and unfriendly/unprofessional. Several people were complaining about their reservations being cancelled without any notice! And having to rebook once arrived for higher raise. Seems like a scam or The Ponzi scheme to get more money. We also had bed bugs! I have several bites I’ve taken pictures of. Seems as if they couldn’t do anything. I will reach out to corporate if no one can reach back out to me!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ngan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the bed and area
Stayed 2 nights in Sep 2024

2/10 Terrible

Doris, Ocala

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Ashley E

Liked: Cleanliness, staff & service, property conditions & facilities
No cribs available
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great. Easy access to restaurants and interstate. Easy to get to downtown norfolk and airport.
Stayed 3 nights in Aug 2024