Comfort Suites Chesapeake - Norfolk

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Chesapeake - Norfolk

Suite
Pool
Exterior
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1550 Crossways Blvd, Chesapeake, VA, 23320
  • Greenbrier Mall
    17 min walk
  • Chesapeake Conference Center
    4 min drive
  • Chesapeake Regional Medical Center
    6 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    44 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Chesapeake - Norfolk

Hotel with free breakfast, near Greenbrier Mall
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Chesapeake - Norfolk. During your stay, you'll be within walking distance of Greenbrier Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Greenbrier Mall and 14 minutes from Waterside District
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Chesapeake - Norfolk. Limited free parking is available on a first-come, first-served basis.

This Chesapeake hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (450 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Chesapeake
Comfort Suites Hotel Chesapeake
Comfort Hotel Chesapeake
Comfort Suites Chesapeake Hotel
Chesapeake Comfort Suites
Comfort Suites Chesapeake - Norfolk Hotel
Comfort Suites Chesapeake - Norfolk Chesapeake
Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

Comfort Suites Chesapeake - Norfolk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Liked: Staff & service
The room and staff was great. The halways where the rooms are, is a little dated and ran down.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and knowledgeable.
Stayed 2 nights in May 2024

6/10 Okay

Vernon A

Liked: Cleanliness
They didn't clean/fresh up room during my stay.
Stayed 2 nights in Aug 2024

8/10 Good

Angela

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop on the road
Staff was great, better than average hotel breakfast. problem with the toilet leaking clean water on the floor was fixed immediately but then started again right before check out. Internet was slow
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decent stay
It was great staying here. Nice decent hotel. I did not face any issues. Property/room is as described. Breakfast is good. The hotel is at good location too, there are shops within a mile away and it's also close to connected freeway. I would recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was a nice, clean room and the staff was very courteous.Didn't have any issues
Stayed 1 night in Aug 2024

10/10 Excellent

Keton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

8/10 Good

DARREN

Liked: Cleanliness
The lobby of this hotel was very new and modern. However, Many other parts of the hotel were older and rundown. Our room was decent other than the shower pressure was very low. The out outside of the property was not kept up well lots of weeds around.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean. The nice big shower was nice. The bed and pillows were very comfortable. I will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Would stay again
Stayed 3 nights in Jun 2024

2/10 Terrible

Sandy

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

stacy

Stayed 2 nights in Apr 2024

10/10 Excellent

Dion

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, lots of space. Breakfast was crazy busy but it is Sunday so that is to be expected
Stayed 1 night in Aug 2024

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bobbi

Stayed 6 nights in Jul 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Jayma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got Covid and the hotel wouldn't refund my money. Horrible customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tara

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Yikes.
Not to go full on “Karen” here, but my family and I were super unhappy with our stay. The room was muggy and no amount of air conditioning made it comfortable. And apparently when you discover a cockroach crawling across your floor, it’s only worthy of a 50% refund. “Luckily” we found a second cockroach within minutes of the first because then and only then did the hotel agree to give us a full 100% refund. Save yourself the trouble and don’t book here if you desire cleanliness.
Stayed 3 nights in Jul 2024

8/10 Good

Nakiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024