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Smoky Falls Lodge

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Smoky Falls Lodge

Hallway
Exterior
Room
Exterior
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2550 Soco Rd, Maggie Valley, NC, 28751
  • Wheels Through Time Museum
    8 min walk
  • Stompin' Ground
    11 min walk
  • Moonshine Grill
    1 min walk
  • Asheville, NC (AVL-Asheville Regional)
    47 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Interior Entrance)

Room, 1 Queen Bed, Non Smoking (Interior Entrance)

Room, 1 Queen Bed, Non Smoking (Interior Entrance)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Room, Non Smoking

Room, Non Smoking

Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room

Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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The price is €106
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includes taxes & fees
14 Jan - 15 Jan
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About this property

Smoky Falls Lodge

Lodge in Maggie Valley with a restaurant and a bar
Along with a restaurant, this smoke-free lodge has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a banquet hall.
Smoky Falls Lodge offers 33 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Each accommodation is individually decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of Smoky Falls Lodge's great location. During your stay, you're just a quick walk from Wheels Through Time Museum. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Wheels Through Time Museum and Stompin' Ground
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Smoky Falls Lodge also features a picnic area and laundry facilities. Self parking is free.

This 3-star Maggie Valley lodge is smoke free.

Smoky Falls Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Outdoors

  • Firepit
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per accommodation, per stay, plus a one-time cleaning fee of USD 25.00
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay plus USD 25.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SMOKY FALLS LODGE Maggie Valley
SMOKY FALLS Maggie Valley
SMOKY FALLS
SMOKY FALLS LODGE Lodge
SMOKY FALLS LODGE Maggie Valley
SMOKY FALLS LODGE Lodge Maggie Valley

Smoky Falls Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 905 reviews" "
Rating 8 - Good. 263 out of 905 reviews" "
Rating 6 - Okay. 124 out of 905 reviews" "
Rating 4 - Poor. 50 out of 905 reviews" "
Rating 2 - Terrible. 42 out of 905 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

April

Stayed 1 night in Sep 2024

2/10 Terrible

Ty

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Do Not Stay Here
On Hotels.com I reserved (2) rooms for my stay. I had another friend with me. Once we arrived there I was told that a second room was not available. I showed the person in the office my confirmation and printout but quite honestly she could not have cared less. I was told that I should have called instead of booking through Hotels.com. If the people at this hotel know there is a problem with booking on the app and they continue to use it for room reservations then that should tell potential guests all that they need to know. It is my opinion this hotel does not care at all about customer service or satisfaction and I would recommend that everyone enjoy their stay somewhere else.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated looking which I loved. Very clean nice staff and excellent restaurant on site. Great value for the money. I definitely would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Liked: Amenities
Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! We would definitely stay again! The only thing is if you need service or WiFi this wouldn’t be the hotel for you. There is service in spots but we didn’t really have service in our room which was completely fine with us!
Stayed 2 nights in Sep 2024

8/10 Good

Kyle

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room was very clean other than the ceiling had a bunch of cob webs and the cleaning person had a envelope that said tips are appreciated sitting on the entertainment counter under the tv remote giving the feeling of having to tip.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Creekside bar
Was a great place. Huge room with 2 king bed and 1 queen. No elevator but only 2 floors. Bar downstairs was loud till about 10. Hotel has a cool outside area on the creek. Parking is bad until the bar closes. But great place!! Will stay again!!
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice cabin style. Great music.
Stayed 1 night in Sep 2024

4/10 Poor

Caitlin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Angie

Travelled with family and small children
Disliked: Cleanliness
Old rooms, smells in some areas, rooms need to be cleaned, deep cleaned. First room bathroom was so dirty, like a road side Porta potty dirty. New room was better but could use some deep cleaning in areas. Manager never emailed or called us back.
Stayed 1 night in Sep 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Aug 2024

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WHAT A DUMP!
What a dump. Photos are very misleading. The ONLY good thing I can say is that the very small bathroom, refrigerator, and microwave were clean. The carpet was deep dirty, the outer door had a security lock but wouldn’t close at all, the place was very musty smelling and they tried to cover it up with air freshener. The ice machine had cobwebs growing in the dispenser—no telling how long it had been out of service. There was no sign on it and it was plugged in. There was a wide gap between the door frame and the wall in my room. A good push with a screwdriver would have been all that was needed to break in. The AC was awful. I had to go buy a fan. Lastly, the windows are covered with paper disposable blinds. They filter zero light and the outside lights are bright. No way to bring the light level down at night. Glad I didn’t book my entire vacation stay at this place. The sad thing is the property has great potential. If someone invested some real money it could be a classic and attract a good clientele that would pay premium rates.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway!!
Nice little weekend getaway. Room and property were clean. Friendly staff and great value for what we received!
Entertainment patio
Second floor
View from our room
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a quick stay. Very affordable. Clean property with nice view of mountains and creek. Bar and dining on pretty. Allowed pets. Beds were too hard and AC noisy but for the price it was a nice stay in the area
Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time to relax
We were quite disappointed with the WiFi, did not work most of the time so no phone or tv for the two nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older property, but clean and convenient. The staff was friendly. It is a pet friendly place. We loved being on the river and close to so many restaurants. We enjoyed the on site tavern and music. Great for the price.
Stayed 2 nights in Aug 2024

8/10 Good

Larry

Travelled with family
Disliked: Property conditions & facilities
A beautiful building that needs a lot of care. Land scaping has been forgotten this whole summer. The hotel is below average for the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

thomas

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lynette

Travelled with family, Travelled with pets
The pictures of the lodge were really dated, the grounds were nice, they had music 1 night with a band which was nice, but the lodge itself did not meet expectations. The staff seemed nice.
Stayed 2 nights in Aug 2024

6/10 Okay

Cathy

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Male at front desk was friendly. Got us checked in quickly. The bottle of the toilet and dried up pee around it. The shower could had been cleaner. WiFi was no good. Channels on the tv kept freezing up. Will not stay there again
Stayed 2 nights in Aug 2024

2/10 Terrible

Marjorie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We let our dog out in the middle of the night and our car keys would not allow us reentry into our room. We had to sit outside with no response to phone calls to all three emergency numbers on the office door with a notation that there was no staff until 9:00 a.m. . Other guests who were out walking their pets were kind enough to try with their phones and we ended up having to call the Maggie valley Police department to get back into our room. No one available even after 9:00 a.m. for check out to register our complaint.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Valley Tavern (on premises) and the outdoor dining drinking area. Convenient to all things in the Maggie Valley area.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Smokey Falls Lodge was a great value. We were only there one night, but our friends stayed for a week in a suite, also a good value.
Stayed 1 night in Aug 2024