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Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Indoor/outdoor pool
BBQ/picnic Area
Exterior
Pool
Free daily buffet breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Oaks Gallery
    18 min walk
  • Tuckasegee River
    2 min drive
  • Country Side Bowling Lanes
    3 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Room amenity

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

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Exterior
Best Western Plus River Escape Inn & Suites
Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (1000)
The price is €106
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Best Western Plus River Escape Inn & Suites

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Hotel in Sylva with free breakfast and a fitness center
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include free lobby newspapers, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Nantahala National Forest and a 1-minute drive from Oaks Gallery
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel. Self parking is free.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (388 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 866 reviews" "
Rating 8 - Good. 242 out of 866 reviews" "
Rating 6 - Okay. 67 out of 866 reviews" "
Rating 4 - Poor. 37 out of 866 reviews" "
Rating 2 - Terrible. 37 out of 866 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a beautiful area but conveniently close to the highway. Clean, open, and relaxing lobby.
Stayed 2 nights in Aug 2024

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice clean hotel. Unfortunately, we booked and paid more than surrounding hotels for the purpose of using the pool and hot tub. Both were closed due to "chemical issues." I honestly don't think they should charge full price if their main amenity is closed. If we had been informed ahead of time we would have canceled and stayed somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and comfortable. Felt safe and quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Everything was great. It truly was a hidden gem for me and the family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Teri Lynn

Travelled with family and small children
Liked: Amenities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is new and our rooms were great. The staff was very helpful and nice. We will definitely stay here again also the prices are affordable.
Stayed 2 nights in Aug 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On regular creamer for coffee disappointing!
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities
Stayed 2 nights in Jul 2024

10/10 Excellent

Nilmini

Travelled with family
Liked: Amenities
Clean
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Stayed 1 night in Jul 2024

10/10 Excellent

Felicia, Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Comfortable beds and great free breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has been renovated recently, very nice.
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dianna, Forsyth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was absolutely amazing!!
Stayed 1 night in Jul 2024

8/10 Good

Tara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here based on the reviews. They were right! Nice rooms, comfy beds, clean, quiet, good breakfast - it did not disappoint! Will definitely stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Joretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice, quiet. Only complaint, linens smelled strongly of bleech
Stayed 1 night in Jul 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant experience! Appreciated desk staff at checking!
Stayed 3 nights in Jul 2024

8/10 Good

Shao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restfull
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sylva
Visiting as my daughter is preparing for college in the fall. This will be our go to hotel for frequent visits over the next several years
Stayed 2 nights in Jun 2024