Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Premium bedding, down duvets, pillow-top beds, blackout curtains
Free daily continental breakfast
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Deluxe Room, 2 Queen Beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
196 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪8 min walk‬
  • Oconaluftee Islands Park
    ‪18 min walk‬
  • Museum of the Cherokee Indian
    ‪2 min drive‬

Room options

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Cherokee Grand Hotel

Hotel with free breakfast, a quick walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the helpful staff
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1023 reviews
Rating 8 - Good. 277 out of 1023 reviews
Rating 6 - Okay. 104 out of 1023 reviews
Rating 4 - Poor. 49 out of 1023 reviews
Rating 2 - Terrible. 27 out of 1023 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I won’t book a room here again.
I booked the room for my mother I was really disappointed at the cleanliness of the room and the customer service property. I booked an interior room and they wanted to give her an exterior room for my 85 old mother which was a cheaper cost. When I told them no I booked interior they then gave me an inside room. The value of the cost of the room wasn’t worth the money I paid.
Stayed 1 night in Dec 2024

10/10 Excellent

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great an friendly an made sure to help in every thing you need
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful close to casino
Stayed 2 nights in Dec 2024

6/10 Okay

phillip

Travelled with family
Liked: Cleanliness, room comfort
Ok close to casino employees great, breakfast was good
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel !
Stayed here to visit the casino and mall. The property is taken care of. The beds are FIRM though. Might wanna bring a pillow topper.
Stayed 1 night in Dec 2024

8/10 Good

Ila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creokee
The only draw back is outside room doors. This was not noted on wensite
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Very well appointed rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small & quaint hotel. Very friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Regina

Stayed 1 night in Dec 2024

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay, convenient location, loud noise in the walls early in the morning
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

2/10 Terrible

Naveen

Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

.
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino trip
Perfect location next to the casino . Shuttle runs til 1am every hour for free ! Perfect for a weekend trip!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Everything was awesome
Stayed 2 nights in Dec 2024

2/10 Terrible

Steven

Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stay was Just Okay
Quality of room was just okay. Continental breakfast had minimal selection. The view from the back window was a wall of grass.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
my #1 pick for the area
great place to stay
Stayed 4 nights in Dec 2024

6/10 Okay

Kari, Mount Holly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Herb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and knowledgeable front desk staff. Cleaning crew I met were friendly. Very clean room. Comfortable bed and pillows. Overall great experience.
Stayed 1 night in Dec 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, room comfort
Just ok
No grills, but clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Roberta, Wartburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice average room for the price. The room heat unit needs to be cleaned!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024