Cherokee Grand Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cherokee Grand Hotel

Premium bedding, down duvets, pillow-top beds, blackout curtains
Deluxe Room, 2 Queen Beds
Free daily continental breakfast
Exterior
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
196 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪8 min walk‬
  • Cherokee Bear Zoo
    ‪9 min walk‬
  • Oconaluftee Islands Park
    ‪18 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪87 min drive‬

Room options

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Cherokee Grand Hotel

Hotel with free breakfast, a quick walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the location and the value of their stay
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Not as advertised. Furniture stained etc. We did not stay there!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

jennice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant and friendly walkable to the casino and very clean
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Liked: Cleanliness
Disliked: Room comfort
Don’t do it!!!
I’ve stayed at this hotel before but never again. Was given a room next to elevator and across from the ice machine. No carpet in this area so you heard guest coming and going constantly. Absolutely no sleep. Should have slept in the car it would have at least been quiet. Won’t be returning. They need to upgrade their rooms.
Stayed 1 night in Oct 2024

6/10 Okay

MAHADEVAN, Stratford

Liked: Cleanliness, staff & service
Quality of this place doesn’t match with Price per day. Motel kind of breakfast no egg, bread. Bathroom is clean and the room is soundproof. Walkable distance from Casino that is a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price. The road can be noisy, ask for a room in the back.
Stayed 2 nights in Oct 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Salathia

Stayed 2 nights in Oct 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very helpful staff. A little run down. But very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Clinton

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

Ralph, Wincehster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
No ice machine on the forth floor, no hot breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being out on ground level by pool
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. They really helped us out of a jam. Room was very clean and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Idus

Stayed 3 nights in Oct 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a weekend trip from Friday to Monday. The hotel was almost directly across from Harrah’s Casino, and a convenience store was also in walking distance. Housekeeping only comes upon request i’m assuming because they didn’t service our room. They did provide us with clean towels upon request and were friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with partner
The issue with repairs to the parking lot and the amount of space in which u have to park was terrible. But I understand some trying to work while people are around
Stayed 3 nights in Oct 2024

2/10 Terrible

Isaiah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds are hard as a brick. There seemed to be some kind of fiesta going on in parking lot and the rooms around me. Doors slamming people being loud and laughing screaming partying etc. Subwoofers in a truck in parking lot shaking my room at 3 am for 30 minutes straight. Front desk did nothing.Carpet in room is gross and dated. Oh and same party people banging on eachother's doors at 6 am as hard as they could I assume to go to work. Dont waste your money go somewhere else. I left after first night and didnt even bother trying to get refund. Worse stay I've had anywhere!
Stayed 2 nights in Oct 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very attentive and helpful. Let us check in a little earlier since it was storming in Cherokee
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024