Cherokee Grand Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cherokee Grand Hotel

Premium bedding, down duvets, pillow-top beds, blackout curtains
Exterior
Free daily continental breakfast
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Deluxe Room, 2 Queen Beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
196 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    8 min walk
  • Cherokee Bear Zoo
    9 min walk
  • Oconaluftee Islands Park
    18 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    87 min drive

Room options

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Cherokee Grand Hotel

Hotel with free breakfast, a quick walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the value of their stay
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1006 reviews" "
Rating 8 - Good. 285 out of 1006 reviews" "
Rating 6 - Okay. 100 out of 1006 reviews" "
Rating 4 - Poor. 41 out of 1006 reviews" "
Rating 2 - Terrible. 21 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotel rooms I've ever stayed stayed in. The bathroom was immaculate.
Stayed 1 night in Aug 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service
The cable was minimal/outage, the water pressure in shower was horrible. To have a nice size shower and such a small shower head was puzzling. The carpet was stained as well. There was hair on the bathroom sink. Won’t stay there again!!!
Stayed 2 nights in Aug 2024

4/10 Poor

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
the clerk was nodding out like she was high,the toilet seat was too small for the bowl and had pubes on it. the linens were stained and didnt look fresh..a pillow had someones hair on it. i was charged 170 for a room that wasnt worth 80$..the fridge barely cooled. i stayed up until 7am& checked out bcuz i was not comfortable there. never again.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room & Walking distance to casino.
Quick overnight trip to the casino. Check- in was easy, room was clean, cold a/c. We would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Staff wasn’t too friendly. Not rude. Just not very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very friendly staff and the over night stay exceeded our expectations! We definitely come back!
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Alberta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were DIRTY Carpet very OLD & DIRTY Staff RUDE
Stayed 2 nights in Jul 2024

10/10 Excellent

Laurie

Travelled with partner
Very nice, clean hotel. Would definitely stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Susanna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Average stay
Located right across the street from the casino. Check in was fantastic, Miss let me check in early. When I returned from Food Lion, Miss was not seen for rest of stay. TOILET RAN ALL NIGHT. I complained to Mr. at front desk and was told it couldn’t be repaired until the next day when I was checking out. 1 night stay. Bed was very comfortable. Overall, I got what I paid for at $100 a night. Fix the toilet in room 202!
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, directly across the road from Harrah’s. It’s a walkable or they have free shuttle. Hotel is very clean, bed slept great. Didn’t try the breakfast, it didn’t look like much.
Stayed 1 night in Aug 2024

10/10 Excellent

LOU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2024

6/10 Okay

Steven, Milford

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and has been remodeled. Nice staff and a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay.
The hotel is an older hotel but is always in great condition. It is remodeled whenever the need arises. The staff is great, beds are comfortable, linens are fresh and there's hardly any outside noise.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy, McMinnville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, easy walk across the street to the casino. Will definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronnie

Stayed 1 night in Aug 2024

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel. Has great prices, tv options, quick check-in. It was very clean as well. Only complaint is the bed is a little hard but nothing you can't sleep through. There is also no breakfast other than coffee. Close to casino if you dont mind the walk. Definitely our go-to when visiting Cherokee.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. It is directly across to Harrah’s Casino parking garage. Very close to all the shops and Smoky Mountain National Park.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brielle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really clean and my family and I were only there for a few days but it was nice the pool was clean and it had a close proximity to other attractions and museums.
Stayed 2 nights in Aug 2024

10/10 Excellent

Galey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient to the casino, great prices, bed was very comfortable...really enjoyed this place!
Stayed 1 night in Aug 2024

6/10 Okay

Jeannie

Stayed 1 night in Jul 2024