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Castlewood Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castlewood Inn

Desk, blackout curtains, free WiFi
Property grounds
Seasonal outdoor pool, pool umbrellas, pool loungers
Balcony
Desk, blackout curtains, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
3695 Soco Rd. (Hwy. #19), Maggie Valley, NC, 28751
  • Fantasy Golf & Game Room
    1 min walk
  • Maggie Valley Opry House
    2 min walk
  • Subway
    1 min walk
  • Salty Dog
    3 min walk

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Castlewood Inn

Motel in Maggie Valley with a seasonal outdoor pool and a 24-hour front desk
A seasonal outdoor pool, a 24-hour front desk, and barbecue grills are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, RV/bus/truck parking, and a vending machine are onsite.
Castlewood Inn offers 28 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Castlewood Inn. During your stay, you're just a quick walk from Fantasy Golf & Game Room. Free WiFi in public areas, free self parking, and a seasonal outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include luggage storage
  • Onsite recreation includes mini golf
  • Steps from Fantasy Golf & Game Room and Maggie Valley Opry House
  • Dogs welcome for a fee
As a guest of Castlewood Inn, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. Public spaces have free WiFi. Castlewood Inn also features a picnic area, RV/bus/truck parking, and pool umbrellas. Free self parking is available.

This Maggie Valley motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Things to do

  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Mini golf
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Castlewood Inn.

Property is also known as

Castlewood Inn
Castlewood Inn Maggie Valley
Castlewood Maggie Valley
Castlewood Hotel Maggie Valley
Castlewood Inn Motel
Castlewood Inn Maggie Valley
Castlewood Inn Motel Maggie Valley

Castlewood Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 145 out of 445 reviews" "
Rating 8 - Good. 166 out of 445 reviews" "
Rating 6 - Okay. 69 out of 445 reviews" "
Rating 4 - Poor. 29 out of 445 reviews" "
Rating 2 - Terrible. 36 out of 445 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. Would stay at again
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice but about an hour after we checked in, we had a emergency and had to leave.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we entered the room it smelled really bad. The room needs to be remodeled. The door paint was coming off. The bathroom toilet lid did not shut all the way. Bathrooom walls need to be redone. The air conditioner wasn't located close to the bed, it was located by the sink/bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Evetta

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was pet friendly and that staff were so nice. We will return soon.
Stayed 2 nights in Aug 2024

8/10 Good

Kelly L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
Well maintained and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s a nice quiet place
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend before July 4th
Our trip was last minute and Castlewood was a pet friendly facility and had a vacancy. Our room was very clean and staff very friendly. Everything was nice. They had no snack vending machine, but was no biggie, since there were stores close by. We would definitely stay there again.
Stayed 3 nights in Jun 2024

8/10 Good

Mattie

Stayed 2 nights in Jun 2024

8/10 Good

Michael

Travelled with group
Disliked: Amenities, property conditions & facilities
Out dated
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Well worth the $.
Our visit was amazing. Maggie valley is one of the most beautiful places. The hotel has a wonderful view and they are very friendly. Family owned and pet friendly. I will definitely book here again. Plus, breakfast opens at 6:30am walking distance 😀. Picture is view from room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Stayed 7 nights in Jun 2024

8/10 Good

Jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Room comfort
Room was clean; staff was very friendly. Only negative was that the bed was uncomfortable
Stayed 1 night in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
Front desk was friendly and helpful. Room was clean. Bed was comfortable and clean. Does need some updating but for the price and a one night stay it was great. Friendly, safe and clean rooms are the most important to me. One downfall was shower head way to low and no ability to move it to direct spray.
Stayed 1 night in Apr 2024

6/10 Okay

Jim

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Kota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are real nice and helpful. Rooms are clean and smell good. Pet friendly which is great! Right off Main Street
Stayed 1 night in Dec 2023

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a room for my elderly, disabled mother, who needed some respite. She was rudely told she can't have the room because she didn't have the card with her. I am her Power of Attorney because she cannot tend to a lot of her personal affairs anymore; not only that, but the reservation had my phone number in the event the hotel had issues. I was not called. She had to drive back over a mountain road, in the dark, through snow flurries. If the gentleman had not been so intent on denying her access and just picked up the phone to call me this could have been avoided. Very disappointed
Stayed 2 nights in Dec 2023

6/10 Okay

JOSHUA

Stayed 1 night in Dec 2023

8/10 Good

LUKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Nov 2023