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Best Western Plus River Escape Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus River Escape Inn & Suites

Property amenity
Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
248 WBI Drive, Dillsboro, NC, 28725
  • Harris Regional Hospital
    ‪9 min drive‬
  • Western Carolina University
    ‪16 min drive‬
  • Harrahs Cherokee Casino
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, River View

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, River View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus River Escape Inn & Suites

Riverfront hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus River Escape Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 9 minutes by car from Harris Regional Hospital and 10 minutes from Southwestern Community College
Best Western Plus River Escape Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Plus River Escape Inn & Suites. Free self parking is available.

This Dillsboro hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 650 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus River Escape
Best Western Plus River Escape Dillsboro
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River Escape
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Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff was pleasant. Enjoyed the indoor pool and hot tub in the winter month. Breakfast had a variety.
Stayed 1 night in Jan 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Use too much air fresher that it is overwhelming when you walk in. Had to open outside patio door to get it out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Carol and Ava

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Best Western letdown.
On arrival, the front door was broken. Receptionist was rude. The hot tub was not working. The shower was intermittent. I had a two nights day the next morning we left approximately 9 AM and returned by 4 PM and our room was not cleaned. It was never cleaned and the front desk girl said that we had to request cleaning by 8 AM and I said well why didn’t you tell us that and she goes that’s our policy I was like well you checked me in you never told me that and she could not show me any policy that said that. And several times I went down to the front desk for towels, soap, etc. and there was never anyone at the front desk. I would not stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
The hotel was nice. Everything was clean and comfortable. The only problem we had was with the guests. We had a kid practicing his sprinting in the room above us. Maybe put all kids on the bottom floor? Lol.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charmagne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it here!
We have stayed here many times, and absolutely love it! The location is convenient near the freeway and close to Dillsboro & Sylva (which I love!), all while being tucked away in the woods to watch the river peacefully flow past! The staff has always been fabulous, the facilities clean and comfortable, and the food plentiful and delicious.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Manager not flexible very rude not understanding to our emergency situation
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Excellent stay. Great amenities and friendly staff. Good assortment at the buffet.
Stayed 1 night in Dec 2024

10/10 Excellent

CJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place tucked away on the river. Staff was very friendly and helpful checking in and went above and beyond in helping accommodate seating at breakfast the next morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. Property was clean and safe.
Stayed 1 night in Dec 2024

10/10 Excellent

natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a 1 night stay to take our kids to the polar express train ride. It was clean, quiet and the beds were actually very comfortable. We would return here if we come back to this area.
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deactivated Key Card Early; Wanted to Paint
My biggest complaint is my room card was deactivated before 11 a.m., which is the reported checkout time. It was 10:38 a.m. About 10:30 a.m., an employee had seen me leaving the room with my suitcase and asked whether I was checking out. I said, "Eventually." I didn't think I needed to tell him I was making multiple trips. My daughter had to let me in, and she said a man had already come into the room. The day before, a man knocked, surprised I answered the door. He said he wanted to do touchup painting. He left. I'm thinking, "Where?" Where would he have painted, and would it be near my belongings? Pancake machine - pancakes didn't seem quite done enough. Otherwise, breakfast is good, and the server was wonderful. Fireplace is on during breakfast and a bit later... very nice to sit there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life long memories
Beautiful hotel, clean, modern and the staff were very pleasant & helpful. The staff turned on the fire place so we could get a photo with our grandchildren. The location is great and so beautiful! We would definitely come back. I accidentally left a bag & the staff mailed it to me! I'm so thankful. Perfect hotel especially if you're doing the Polar Express train ride
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked us in was very helpful and kind. Give her a raise.
Stayed 1 night in Nov 2024

10/10 Excellent

Shana D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Very comfortable bed and CLEAN!
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for relaxing by the river.
It was a great location along the river albeit a bit of a head scratcher getting there. Not that it was hard to find but it seemed to be in an industrial park area next to a rail line and temporary FEMA warehouse location. Other than that, once you got on property, it was a great location listening to the river from the room's balcony or one of the decks along the river. Breakfast was very nice and changed slightly each day and fresh choices were available. The attendant was very pleasant and kept the area clean and organized. Our second floor corner room was very large with lots of room equipped with a microwave and a larger dorm sized fridge. The sink around the underside of the bowl in the bathroom could use a bit if scrubbing under the rim and possibly a new bead of fresh silicone caulk but otherwise a lovely room. When we return we will likely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024