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Best Western Mountainbrook Inn

2.5 star property

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Photo gallery for Best Western Mountainbrook Inn

Exterior
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View
Exterior
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Maggie Valley Gem Mine
    ‪2 min walk‬
  • Fantasy Golf & Game Room
    ‪3 min walk‬
  • Maggie Valley Opry House
    ‪4 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Best Western Mountainbrook Inn

Hotel with free breakfast, near Maggie Valley Festival Grounds
Along with an outdoor pool, this hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available once per stay.
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Mountainbrook Inn gets high marks from our customers. During your stay, you're just a quick walk from Maggie Valley Gem Mine. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Maggie Valley Festival Grounds and Stompin' Ground
There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

Guests are served free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1004 reviews
Rating 8 - Good. 340 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice people
Stayed 3 nights in Nov 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best moderately-priced hotel in Maggie Valley.
Stayed 1 night in Nov 2024

8/10 Good

Scott

Stayed 1 night in Sep 2024

8/10 Good

Kimberlee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do wish it had an indoor pool but we really enjoyed the safe and comfortable feeling of the property. Everyone was nice and helpful, we will consider staying there again if we are in the area.
Stayed 2 nights in Nov 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It was fine. They did not offer custodial service, replenish towels, etc . We had to go to the office and ask. Not the most friendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff.
Stayed 1 night in Oct 2024

6/10 Okay

Randolph

Stayed 2 nights in Sep 2024

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast options were very good and the woman working the front desk and the breakfast area was very efficient, knowledgeable and helpful. One of the best we have ever experienced in that position.
Stayed 1 night in Sep 2024

10/10 Excellent

Len and Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free breakfast. The woman working the front desk in the mornings was very helpful, knowledgeable and efficient.
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness
It was ok, I was expecting something a little better since it was Best Western
Stayed 1 night in Sep 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check in and out. Will stay again
Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and did not reek of cigarette smoke as most older locations normally do.
Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good for what we paid.
Stayed 1 night in Sep 2024

6/10 Okay

Melissa, Greenville

Disliked: Property conditions & facilities
Rooms humid and musty
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Derwin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the breakfast was very good
Stayed 4 nights in Sep 2024

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeanne

Stayed 2 nights in Aug 2024

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here, staff were very pleasant and helpful. Clean room and bathroom. Overall a good experience for three nights. Would definitely recommend it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joyanne

Travelled with partner
Wet clean, great hot breakfast, Tatianna in the desk is great!
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the blue ridge parkway and smokey mountains. Room was a bit outdated but it was clean. The breakfast in the morning is always a plus! The staff were excellent.
Stayed 2 nights in Sep 2024