CHENGDU SERENGETI HOTEL

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CHENGDU SERENGETI HOTEL

Front of property – evening/night
Deluxe Twin Room
Lobby
Presidential Suite | In-room dining
Presidential Suite | Living area

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
No.486 Jiaolong Avnue, Shuangliu, Chengdu, 610200
  • Jinli Street
    10 min drive
  • Tianfu Square
    18 min drive
  • Taikoo Li Shopping Center
    20 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    9 min drive

Room options

Elegant Single Room

  • 35 sq m
  • Sleeps 1
  • 1 Queen Bed

Comfort Double Room

  • 50 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe King Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Business Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Suite

  • 230 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Deluxe Suite

  • 150 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Presidential Suite

  • 550.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

CHENGDU SERENGETI HOTEL

Hotel in Chengdu with 2 restaurants and a 24-hour front desk
This hotel features 2 restaurants, a coffee shop/cafe, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
CHENGDU SERENGETI HOTEL offers 357 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Televisions come with digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at CHENGDU SERENGETI HOTEL, you'll be close to Wanda Plaza Shuangliu. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Wanda Plaza Shuangliu and 6 minutes from Tanghu Park
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly CHENGDU SERENGETI HOTEL also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
CHENGDU SERENGETI HOTEL has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: CNY 40 for adults and CNY 40 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available

Conveniences

  • Ballroom
  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 130.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 40 for adults and CNY 40 for children
  • Rollaway bed fee: CNY 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

SERENGETI HOTEL
CHENGDU SERENGETI
CHENGDU SERENGETI HOTEL Hotel
CHENGDU SERENGETI HOTEL Chengdu
CHENGDU SERENGETI HOTEL Hotel Chengdu

CHENGDU SERENGETI HOTEL Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 3 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
No water!
I booked this hotel for my parents. The hotel staff told them that there would be no water from 9pm - 1:30am. My parents thought it was okay and they checked in. After that they noticed that there was already no water then around 5:30. They decided to switch to another hotel because of this. They check out without touching any piece in the room but the hotel refused to refund.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No running water
We never stayed at the hotel. They informed us of no running water when we were checking in.
Stayed 1 night in Jul 2017

10/10 Excellent

Sunny, Hong Kong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment Helpful staff Decent food Good hygiene
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

ABC Mum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfort room
The hotel itself is perfect. Very good price with a spacious room, clean bathroom and comfort bed. There is airport transfer and the driver is really nice. I did not book via a Chinese website. There was therefore not smooth when check-out. We opt paying directly to the hotel but need to leave at 5am to catch flights. They charged us a higher price than the price we booked. We had no time to argue with them and settle the bill first but need to go through the refund process.
Stayed 2 nights in Sep 2017