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The Charlton Boutique Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Charlton Boutique Hotel

Front of property
Bar (on property)
Interior entrance
Standard Triple Room | Bathroom
Standard Triple Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
London Rd, Cheltenham, England, GL52 6UU
  • Cheltenham General Hospital
    ‪4 min drive‬
  • Cheltenham Town Hall
    ‪5 min drive‬
  • Imperial Gardens
    ‪5 min drive‬
  • Gloucester (GLO-Gloucestershire)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Leonardo Hotel Cheltenham

Pool
Free WiFi
Restaurant
Gym
4.2 out of 5, Very good, (981)
The price is €95
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Leonardo Hotel Cheltenham

About this property

The Charlton Boutique Hotel

Hotel in Cheltenham with a restaurant and a bar
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a banquet hall are onsite. Change of towels is available on request.
The Charlton Boutique Hotel offers 13 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at The Charlton Boutique Hotel, you'll be within walking distance of Walks With Hawks. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room
  • 11 minutes by foot from Walks With Hawks and a 4-minute drive from Whittington Court
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Charlton Boutique Hotel also features a garden and a picnic area. Free self parking is available.

This Cheltenham hotel is smoke free.

Oncore Dining - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Oncore Dining

Conveniences

  • Banquet hall

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 28-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

The Charlton Hotel Cheltenham
The Charlton Boutique Hotel Hotel
The Charlton Boutique Hotel Cheltenham
The Charlton Boutique Hotel Hotel Cheltenham

The Charlton Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 58 reviews" "
Rating 8 - Good. 20 out of 58 reviews" "
Rating 6 - Okay. 4 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
House of Horrors
Awful, grubby dirty towels and dusty, I did not stay and moved to another hotel, I spoke to the Manager Sammy for a refund and she point blankly refused £394.. I’ve had to go through my bank to get a refund Awful service and rude. Avoid like the plague!
Stayed 4 nights in Oct 2024

8/10 Good

Kevin

Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to visit friends who live really close to the hotel. As this is a "contactless hotel" there is no reception to check in or out. You should receive a text/email the day before your stay telling you the access code to gain entry to the hotel, your room number and code to open the key safe on the wall outside your room. This worked well for us but you do need to check that you have received this as I don't know what you would do if you didn't have this info. The staff were around in the morning and they were polite and friendly. The breakfast was excellent. We would stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Clean warm nice people
Stayed 1 night in Sep 2024

8/10 Good

D

Liked: Cleanliness, property conditions & facilities, room comfort
Not much hotel atmosphere
The hotel used a code policy to enter the hotel and room,so not many staff about to help with any enquiries. The room itself was well set out and comfortable, with lots of cupboards and draws to put clothing.The hotel just lacked atmosphere.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Never stayed where there is no reception before, but was a very smooth process
Stayed 1 night in Sep 2024

2/10 Terrible

Ash

Disliked: Staff & service, amenities
I booked a stay through Hotels.com for last night, as I was arriving after the regular check-in hours. Following the instructions in my booking confirmation, I contacted the hotel to inquire about their late check-in procedure, which was listed as available. That evening, I received a message from the hotel confirming my stay, along with the room number and door access codes. However, upon arriving at the hotel and entering the room I had booked, I was shocked to find other people already sleeping there. I immediately double-checked the confirmation details to ensure there wasn’t an error on my part, but the room I was given was indeed the one I had reserved. I have since messaged the hotel about this issue and have yet to receive any response. I am requesting a full refund for this unacceptable experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation. Nice sheets and comfortable bed. Shower did not work properly.overall very nice for our overnight stay. Went for dinner and breakfast at oncore restaurant (,within hotel,) Excellent food and service.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Excellent place to stay
Clean, helpful staff , excellent dining area table cloth and napkins
Stayed 4 nights in Aug 2024

10/10 Excellent

Eira

Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Convenient, contactless check in, friendly & helpful bar/restaurant staff
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased With Overall Stay.
Pleased with our stay at this hotel. The access codes for entry Into the hotel and rooms were not sent until after we had set off, but at least we could contact someone by phone for this information. Please keep this phone contact for future use by others. Parking can be restricted.
Stayed 1 night in Jul 2024

10/10 Excellent

Divyen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Guy

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Brigitte

Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Hotel and Terrific Value
We had a lovely stay at this hotel. We had an enormous room, a very comfortable bed and a large bathroom. We had no trouble booking in and found the staff amazingly friendly and obliging. We had “ Full English” breakfasts on the first morning which were enormous and beautifully cooked. Most unfortunately, the room was so quiet that we overslept and missed out on the second morning! The setting of the hotel is lovely with ample parking. We visit Charlton Kings once every year and normally stay at the Hilton. In future we will stay at The Charlton Boutique.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sarah

Travelled with partner
Why do hotels think they can get away with this? Dated and tired. Dirty bathroom. Only 1 set of towels provided despite a booking for 2 people. Extractor not working therefore bathroom dank and smelly. Ancient uncomfortable mattress - the strings has gone, it offered no support and was like trying to sleep on board a boat that was listing from side to side.
Stayed 1 night in Jul 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was quite large and beds were comfortable. There was a small kettle and tea/coffee and milk. It was very warm so had to have Window open. Very hard to sleep Due to a lot of noise from What was either a pub or restaurant that was attached. Window was over a door and people were standing there to talk and get lifts etc.. I was unaware of this when I booked and thought just hotel. Not enough parking.. not ideal after a very long journey… at first the shower was great but water suddenly went freezing cold and almost stopped.. a few minutes later it came back on and was good again. I also Struggled to find the towels which were in a shelf In the bathroom… I found it very odd being in a hotel With a key safe and no reception..
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff. Food was magnificent and very reasonably priced
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No manned reception.
The hotel has no manned reception and the staff spoke little English. I was on the 2nd floor accessed by a spiral staircase
Stayed 2 nights in Jul 2024

6/10 Okay

Tessa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024