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2.0 out of 5
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Family Quadruple Room, Multiple Beds, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Single Room (Small)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rooms on The Prom ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Rooms on The Prom

Family (1)
2 out of 5
Not clean; tired, outdated, poor room facilities; room up 3 flights of steep stairs (no lift). Great location, pleasant staff, but only saw upon arrival. We didn't stay the night, and manager has given us feedback, but no offer of refund, only a discount if we "visit again".No chance.

Posted by on 10 May 2019

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Comment from Hotel Management

12 May 2019 by R. Boyal

We are sorry that you were dissatisfied. As per our email, we again would like to say that if you had said anything to us at the time, we would have rectified it straight away. No lift and The number of stairs are both stated on the details which are available at the time of booking. Most of our guests read these, and are aware, and request a room on a lower floor if they have difficulty with stairs. As you did not inform us that you were leaving some time time in late evening, we did not have the option of making the room available to re-let. As we inform all our guests, we are always nearby even after all our guests are checking in. We regret that you were unable to stay.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.