Puerta Azul

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerta Azul

Luxury Double Room
Economy Twin Room
Fridge, stovetop, electric kettle, cookware/dishes/utensils
Luxury Double Room
Coffee service

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Avenue Maghreb Arabe & Rue Benlwidan, Chefchaouen, 91000
  • Plaza Uta el-Hammam
    8 min walk
  • Chefchaouen Kasbah
    8 min walk
  • Grande Mosquée
    8 min walk
  • Tetuan (TTU-Sania Ramel)
    84 min drive

Room options

Executive Suite

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Suite (Chaoueni)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Traditional Twin Room, 2 Single Beds, Private Bathroom

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Patio

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Twin Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Panoramic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Double Room, Patio

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Twin Room, 2 Single Beds, Terrace

  • 38.0 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Double Room

  • Sleeps 2
  • 1 Large Twin Bed

Economy Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Patio

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • Sleeps 2
  • 1 Large Twin Bed

Triple Room (Suite Jeblii)

  • 38 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Double Room, 1 Bedroom, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

City Twin Room, 1 Bedroom, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Puerta Azul

Guesthouse with free breakfast, a quick walk to Chefchaouen Kasbah
A rooftop terrace, a coffee shop/cafe, and 24-hour room service are available at this guesthouse. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Puerta Azul offers 30 air-conditioned accommodations with complimentary toiletries. Accommodations offer separate dining areas. LCD televisions come with satellite channels.

Bathrooms include showers. This Chefchaouen guesthouse provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Puerta Azul. During your stay, you're just a quick walk from Plaza Uta el-Hammam. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes mountain biking and hiking/biking trails
  • Within a 10-minute walk of Plaza Uta el-Hammam and Chefchaouen Kasbah
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and laundry facilities are also featured at Puerta Azul. Free self parking is available.
Guests are served free cooked-to-order breakfast daily from 8 AM to 11 AM. The guesthouse hosts a free manager's reception daily.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–11 AM
  • 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service

Things to do

  • Hiking/biking trails
  • Mountain biking

Family friendly

  • Laundry facilities
  • Fridge
  • Separate dining area
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Fridge
  • Stovetop

More

  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puerta Azul

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 55.0 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.15 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (one way)
  • Crib (infant bed) fee: EUR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Puerta Azul offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Puerta Azul Guesthouse Chefchaouen
Puerta Azul Guesthouse
Puerta Azul Chefchaouen
Puerta Azul Guesthouse
Puerta Azul Chefchaouen
Puerta Azul Guesthouse Chefchaouen

Puerta Azul Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 171 reviews" "
Rating 8 - Good. 41 out of 171 reviews" "
Rating 6 - Okay. 6 out of 171 reviews" "
Rating 4 - Poor. 1 out of 171 reviews" "
Rating 2 - Terrible. 6 out of 171 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to change my stay date, Expedia told me it was the hotel manger that needed to change the date and hotel management told me it was Expedia… round and round for 2 weeks and ended up paying my 2 rooms anyway. I tried to change the date immediately after first booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Alaiah, Troy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE! This property is not accessible via car, it’s very hard to locate this hotel. My taxi driver had to call the hotel, eventually after 5 minutes waiting on the road we were finally escorted by someone from the hotel and took 10 minutes walk through narrow alleys to find the hotel. Mind you that this walk was very scary, felt so unsafe! There is no way you can walk back to the hotel at night, looks very scary! Since we were at the property we decided to tour it, but absolutely not good, the room to house 3 people had 3 tiny beds and the stairs were so narrow. Just imagine dragging your suitcases through this narrow alleyway. We decided not to checkin since we felt not safe! We were scrambling to find another place to stay and started driving around, luckily we found Hotel Rabat, just a regular hotel experience where my taxi could pull right into their parking lot. We lost $300 for 2 rooms, but safety was #1. Even if Riad Kalaa 2 was for free, I wouldn’t stay at this place, absolutely unsafe! I hope it will help at least one person to make the right call. The description about Riad Kalaa 2 on Expedia is very deceptive, but instead glorifies it.
Stayed 1 night in Jul 2024

10/10 Excellent

Alaiah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very good, clean rooms. The breakfast was good. The checkin service was awesome, he brought all of luggage to our rooms. Very friendly front desk!
Stayed 1 night in Jul 2024

2/10 Terrible

Alaiah, Troy

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE! This property is not accessible via car, it’s very hard to locate this hotel. My taxi driver had to call the hotel, eventually after 5 minutes waiting on the road we were finally escorted by someone from the hotel and took 10 minutes walk through narrow alleys to find the hotel. Mind you that this walk was very scary, felt so unsafe! There is no way you can walk back to the hotel at night, looks very scary! Since we were at the property we decided to tour it, but absolutely not good, the room to house 3 people had 3 tiny beds and the stairs were so narrow. Just imagine dragging your suitcases through this narrow alleyway. We decided not to checkin since we felt not safe! We were scrambling to find another place to stay and started driving around, luckily we found Hotel Rabat, just a regular hotel experience where my taxi could pull right into their parking lot. We lost $300 for 2 rooms, but safety was #1. Even if Riad Kalaa 2 was for free, I wouldn’t stay at this place, absolutely unsafe! I hope it will help at least one person to make the right call. The description about Riad Kalaa 2 on Expedia is very deceptive, but instead glorifies it.
Stayed 1 night in Jul 2024

2/10 Terrible

Alaiah, Troy

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE! This property is not accessible via car, it’s very hard to locate this hotel. My taxi driver had to call the hotel, eventually after 5 minutes waiting on the road we were finally escorted by someone from the hotel and took 10 minutes walk through narrow alleys to find the hotel. Mind you that this walk was very scary, felt so unsafe! There is no way you can walk back to the hotel at night, looks very scary! Since we were at the property we decided to tour it, but absolutely not good, the room to house 3 people had 3 tiny beds and the stairs were so narrow. Just imagine dragging your suitcases through this narrow alleyway. We decided not to checkin since we felt not safe! We were scrambling to find another place to stay and started driving around, luckily we found Hotel Rabat, just a regular hotel experience where my taxi could pull right into their parking lot. We lost $300 for 2 rooms, but safety was #1. Even if Riad Kalaa 2 was for free, I wouldn’t stay at this place, absolutely unsafe! I hope it will help at least one person to make the right call. The description about Riad Kalaa 2 on Expedia is very deceptive, but instead glorifies it.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Super friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Koreisha

Travelled with family
Staff need to improve on customer service. Compared to other Riad we stayed staff were very helpful with luggage & welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy , small hotel. Excellent service, good location; parking onsite; breakfast excellent; room and amenities excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. The room was beautiful. The staff (including the kitchen staff at breakfast) was very accommodating. Even after we checked out and were waiting for our ride, the hotel manager served us tea and cookies while we waited. That was a very nice touch.
Stayed 1 night in Oct 2023

10/10 Excellent

Chaoying, Bridgewater

Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, very clean property at the edge of the medina. A very convenient , easy 8-10 minutes uphill walk to the medina, or a 1 US$ taxi ride. We prefer this type of property with easy parking access, more spacious rooms, and modern and clean bathroom facility, in comparison to the usually cramped, musty, older riads within the medina. The breakfast is generous and excellent. The manager Aziz and his younger assistant are warm and hospitable, treating the guests like their own family. A wonderful , unbeatable choice for Chefchaouen !

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue City bliss
My 2 friends and I stayed for 3 nights and found Puerta Azul to be quirky and charming. The staff was wonderful and very helpful. The location was close to the market area and we could walk everywhere. The rooms really vary in size, layout and decor. Breakfast was good every day. Bring earplugs as the neighborhood dogs can be noisy at night.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in Chefchouaen!
Stayed 1 night in Sep 2023

6/10 Okay

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very helpful. Only thing I could suggest is some fabric softener for the towels. They were as rough as sandpaper.
Stayed 1 night in Aug 2023

10/10 Excellent

Aidan

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Great traditional decor and super friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Poppy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time, it is a clean pretty and quiet hotel, nice breakfast. Good air conditioning in the room. We got a taxis to the top of the Medina and walked back down. A very pretty town to visit.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, and modern. Helpful and fantastic staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Alex

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Chefchaoun. It is very close to Medina, which is an uphill walk, but nice to get away from the noise. This place is very clean has a big room, great breakfast and friendly staff. Would recommend this place.
Stayed 1 night in Jul 2023

10/10 Excellent

Aiyu

Stayed 1 night in Jun 2023

10/10 Excellent

Alfie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Excellent service. Very clean. Staff was friendly and accommodating, specially Moet :). Provided dining options as well as other type of recommendations. They have parking 🅿️ Breakfast was very good too.
Stayed 1 night in May 2023

10/10 Excellent

Amy

Stayed 1 night in May 2023

10/10 Excellent

Joëlle Beaulieu Gagnon

Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023