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4.5 out of 5

"Good location. Big and clean rooms. Great stay overall " More

By a verified traveller on Mon 31 Aug 2020

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Aquae Flaviae - Premium Chaves, you're just a quick walk from Chaves Castle. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, 7 meeting rooms and conference space
  • On-site recreation includes complimentary bicycles, mountain biking and hiking/biking trails
  • Within a 10-minute walk of Chaves Castle and Museu da Região Flaviense
  • Casino and local-area shuttle service available for a fee

Aquae Flaviae - Premium Chaves ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aquae Flaviae - Premium Chaves

Couples (1) Family (1)
4 out of 5
Good location. Big and clean rooms. Great stay overall

Posted by on 31 Aug 2020

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5 out of 5
Très bon accueil, près du centre 5 min à pied. L’hôtel était simplement parfait et le rapport qualité prix a la hauteur de mes attentes.

Posted by on 16 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Equipa Premium Chaves – Aquae Flaviae

"Cher invité Merci d'avance pour la préférence dans le choix de Hoteis Premium. Sachant que votre séjour dépasse vos attentes nous rendent très heureux de vous offrir la meilleure expérience possible pour nos invités spéciaux. En attendant votre prochain séjour avec nous Meilleures salutations, Team Premium Chaves Aquae Flaviae"

About the Aquae Flaviae - Premium Chaves

Location Praca do Brasil, Chaves, 5400-123

Property Features

Aquae Flaviae - Premium Chaves offers its guests a seasonal outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4951 square feet (460 square metres) and includes conference space. The eco-certified Aquae Flaviae - Premium Chaves also features a terrace, a garden, and laundry facilities. Self parking is free. A complete renovation of Aquae Flaviae - Premium Chaves was completed in April 2022. This 4-star Chaves hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 8 levels
  • 4951 sq ft of conference space
  • 460 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle and casino shuttle
  • Parking: Free self parking

Room Amenities

Aquae Flaviae - Premium Chaves offers 165 accommodations with minibars and a safe. Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers. This Chaves hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Smart television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Aquae Flaviae - Premium Chaves has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours on site
  • Free bicycles on site
  • Hot springs nearby
  • Mountain biking on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • One child stays free
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 990
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquae Flaviae
  • Aquae Flaviae Chaves
  • Hotel Aquae Flaviae
  • Hotel Aquae Flaviae Chaves
  • Aquae Flaviae Premium Chaves Hotel
  • Aquae Flaviae Premium Hotel
  • Aquae Flaviae Premium Chaves
  • Aquae Flaviae Premium
  • Aquae Flaviae Chaves Chaves
  • Aquae Flaviae - Premium Chaves Hotel
  • Aquae Flaviae - Premium Chaves Chaves
  • Aquae Flaviae - Premium Chaves Hotel Chaves

You should know

  • The seasonal pool will open in July and close in September.
  • Pool access available from 9 AM to 8 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.