4/10 Poor
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Travelled with family
27 Aug 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Checking in was stressful due to arrival through a bar blaring Mexican music and no obvious check in. Asked at the bar and was instructed to speak to a man sitting at a table. He seemed to be the capable person but left us waiting for 15 minutes while he walked around the bar then outside before eventually emerging to say everything was ok but it was difficult. So upon showing us the room which was already paid in full he demanded €9 tourists fee. No mention of such on booking. I said i have no cash at which point he ushered me to the bar to pay by card. He then proceeded to Show the receipt to the bartender who handed him unashamedly €9 in cash. I then bought a coke for €12 which was warm. I asked for a cold one and was told “you have a freezer in your room” I enquired about food for my 7 year old to be told there isn’t any. after an hour of wasted time we remained in the room for the evening as there is nothing nearby and the atmosphere of the bar was disturbing.
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Stayed 1 night in Aug 2024
