Holiday Inn Express Cleveland Northwest, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Cleveland Northwest, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Cleveland Towne Center
    14 min walk
  • Bradley Square Mall
    3 min drive
  • Cleveland State Community College
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Cleveland Northwest, an IHG Hotel

Hotel with free breakfast, near Cleveland State Community College
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Cleveland Northwest, an IHG Hotel. During your stay, you'll be within walking distance of Cleveland State Community College. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Bradley Square Mall and a few minutes from Cleveland State Community College
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express Cleveland Northwest, an IHG Hotel. Free self parking is available.

This Cleveland hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2002 square feet)
  • A meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 61
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express Cleveland Northwest, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 453 reviews" "
Rating 8 - Good. 88 out of 453 reviews" "
Rating 6 - Okay. 25 out of 453 reviews" "
Rating 4 - Poor. 9 out of 453 reviews" "
Rating 2 - Terrible. 15 out of 453 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
Very nice hotel. Attractive and convenient to shopping, restaurants and interstate. Room was large and comfortable. Breakfast was excellent! Appreciated housekeeping taking care of our room every day. Highly recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

JOANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna at the front desk was refreshingly kind and welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time visiting this property. Cindy was extremely pleasant, professional and recommend local dining and things to do. She really seemed to care about the customers and enjoy her job. We stayed at your competitor the last 6 years for our annual family rafting trip but they were sold out so we stayed here. We will be staying with you for now on!
Stayed 2 nights in Sep 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lena at check in was real nice
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Julie, Wedowee

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was not clean and the roll down blind was broke when arrived.
Stayed 1 night in Sep 2024

10/10 Excellent

Maximiliano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent only one night and the hotel and the room were excellent, the breakfast was also good, I would not choose again
Stayed 1 night in Aug 2024

2/10 Terrible

Felicia, Pacific Palisades

Stayed 1 night in Aug 2024

2/10 Terrible

Micheal

Business traveller
Disliked: Cleanliness
I sent a couple employees to work In the area and they stayed in this hotel. Never again!! They found BEDBUGS in their room!! And not just one or two either!! Does housekeeping even check the rooms?!?
Stayed 5 nights in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Hipolito

Travelled with family
some door and bath vanity looks old and worn.
Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 1 night stay
What a lovely luttle hotel off the highway. Just perfect for a hreak from driving and a 1 night stay. Breakfast was excellent. Hotel quality exceeded the expectations of a Holiday Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leyna at the front desk was wonderful and very informative.
Stayed 1 night in Jul 2024

2/10 Terrible

Donna

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
Unable to cancel reservation even with a family emergency
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and in good repair. Excellent stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Celia, XENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very clean. Extremely friendly staff. EXCELLENT breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Leyna was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Preston

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna at the front desk was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024