Hilton Garden Inn Chattanooga Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Chattanooga Downtown

Exterior
Terrace/patio
Indoor pool
Lobby
Deluxe Room, 2 Queen Beds, Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

Map
311 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    1 min walk
  • AT&T Field
    2 min walk
  • Tennessee Aquarium
    4 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    18 min drive

Room options

Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Chattanooga Downtown

Riverwalk Chattanooga hotel in Downtown Chattanooga with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Chattanooga Downtown. During your stay, you're just a quick walk from Tennessee Aquarium. Free WiFi in public areas, a free area shuttle, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Enjoy southern cuisine while dining at Seasons Local Fare
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Tennessee Aquarium and 15 minutes by foot from Chattanooga Convention Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Chattanooga Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2522 square feet (227 square meters) and includes conference space. The business-friendly Hilton Garden Inn Chattanooga Downtown also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A free area shuttle within .05 mi is available. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chattanooga hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 9:00 AM to 11 AM.
Seasons Local Fare - This restaurant specializes in southern cuisine and serves dinner only.
Pavilion Lounge - Onsite lobby lounge. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 18.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to .05 mi

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 9:00 AM–11 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Seasons Local Fare
  • Pavilion Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (2522 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Hotel Chattanooga Downtown
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Chattanooga Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

Hilton Garden Inn Chattanooga Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 903 reviews" "
Rating 8 - Good. 273 out of 903 reviews" "
Rating 6 - Okay. 104 out of 903 reviews" "
Rating 4 - Poor. 53 out of 903 reviews" "
Rating 2 - Terrible. 29 out of 903 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly. Check in process was efficient. Limited parking and surcharge for parking pass was required. This information was not disclosed until check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Antoinette, Tucson

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Caitlyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
When we arrived around 10 pm to check in we were placed in a room that had not been cleaned. Bed was unmade, trash was in the room, dirty laundry in the bathroom. We had a toddler and a baby with us so it was frustrating. The front desk was apologetic and immediately gave us a new room so it was fine. He did state that the housekeeper that worked on that floor was not great. Obviously I didn’t want another room on the 3rd floor then. This was just something I’ve never experienced before. Made it worse with two little kids after a long ride. Once placed in a clean room the stay was overall good!
Stayed 1 night in Sep 2024

10/10 Excellent

Kalin

Liked: Staff & service, property conditions & facilities
Great stay! Staff was very hospitable and very quiet rooms!
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Stayed 2 nights in Aug 2024

10/10 Excellent

meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and fantastic staff, especially Brenden! Every inch of the hotel was spotless. Loved how easy it was to walk to the aquarium and nearby restaurants. We'll definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Property conditions & facilities
Our stay was wonderful. The property was clean the employees was friendly and very helpful. I would recommend to anyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

John, Lewes

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very safe, a million things to do (especially if you have kids). Will definitely be back someday!
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok for the weekend
For the cost and location, I was disappointed. The room was clean but it was dark. There was one dimly lit floor lamp and a Desk lamp in the living room. It was depressing. The hotel already stocked the room with extra pillows, blankets for the pullout bed and extra towels. So our party of 5 was considered before hand. This was very nice however it was piled on the desk and made the room appear messy. We didn’t receive any information on the breakfast cost or any information on the amenities etc. It seemed they were understaffed too as the bar and front desk were often empty. The staff was very polite and the drinks from the bar were good.
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!! Beds were comfortable. The only thing we thought needed cleaned were the hard floors in our room. They weren't gross but could tell they hadn't been done in a while.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha, Palmhurst

Stayed 3 nights in Jul 2024

10/10 Excellent

Dawn

Stayed 2 nights in Jul 2024

8/10 Good

Kimberly

Liked: Staff & service, property conditions & facilities
Don’t plan on parking here. For $18 a night you can’t find a spot and still have to pay to park up the block. They share parking with the Children’s Museum so there is absolutely no room. Better off paying $11 up the street and it’s only $11 each time you leave. The pool is so so. Very small for the size of the hotel. Cleanliness seemed alright but my toddlers feet were filthy after walking barefoot in the room only. I think next time I will try somewhere else but if it’s all that’s available I will stay again. The easy walk to everything is very nice!

8/10 Good

Skylynn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
The hotel is extremely walkable! The parking lot is small and shared with nearby attractions so it fills up fast. We had a balcony room and dealt with 3 very large roaches coming in from the patio. Aside from the bugs, the room appeared cleanly. Staff was great and check-in was fairly easy.
Stayed 2 nights in Jul 2024

10/10 Excellent

cheri

Great
Very clean! Nice customer service
Stayed 1 night in Jul 2024

6/10 Okay

Bret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender/server was especially sweet and gracious. Her name is Dee. She was wonderful.
Stayed 2 nights in Jun 2024

8/10 Good

DERRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice it was close to everything. Hotel cleanness was 100; the staff was great the only problem was pretty much parking but other than that I will most definitely go back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the week before and everyone was wonderful. The hotel is very nice and quiet as well as pet friendly. The bed was comfortable. Will definitely book this hotel again
Stayed 1 night in Jun 2024