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Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Lobby
Indoor pool
Exterior
Lobby
Suite, Multiple Beds, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪5 min drive‬
  • Raccoon Mountain Caverns
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Pet-friendly
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About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Chattanooga hotel in Lookout Valley with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Chattanooga West - Lookout Mountain. During your stay, you'll be within walking distance of Tennessee River. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Ruby Falls and 5 minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Chattanooga West - Lookout Mountain. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Laundry facilities

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 962 reviews
Rating 8 - Good. 316 out of 962 reviews
Rating 6 - Okay. 145 out of 962 reviews
Rating 4 - Poor. 71 out of 962 reviews
Rating 2 - Terrible. 54 out of 962 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bethany, Eyota

Liked: Staff & service
No sheets in room for couch, only 3/4 towels, flooring isn't cut correctly.
Stayed 1 night in Nov 2024

10/10 Excellent

Filman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfectly Fine Except Room Smell- Which Ruined It
Listen-- it was a very nice hotel. Perfectly serviceable. Staff was great, breakfast was great, beds were comfy. But our room smelled like cleaning supplies covering old urine. It made me feel dirty the whole time I was in the room. I couldn't get past the smell-- it made me think my bare feet were walking on pee carpet, and it affected every other aspect of my stay. We left earlier than we'd planned because I just wanted to be out of there. Also, side note: when my booking specifies that there will be 6 people in the suite, I really would appreciate bed linens for the sofa bed without having to go ask for them. And the couch beds are too small. Breakfast was good. Thank you.
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for affordable safe place to see lookout mountain and rock city. This hit the bill with great bed and convenience to our destination. Plus the staff were very friendly and helpful. Nice quiet place .
Stayed 1 night in Nov 2024

4/10 Poor

Felina

Liked: Amenities
Disliked: Cleanliness, staff & service
I booked this property through Expedia. When I arrived I used my AmEx to check in. My room was located next to the elevator but the noise from the elevator was not nearly as loud as the people in the room next door or those walking down the hallway. In addition, due to the proximity of the hotel from the highway, you could hear the traffic. There was hair on the bathroom door. I was willing to overlook these things and bypass a negative review but then I was awaken by a phone call at 6:45 AM notifying me that there was a problem with my credit card. When I approached the front desk clerk to resolve the issue, I asked why wasn't I informed about the card at the time of the transaction and I was told that there system does not process until 3 AM. I already had a poor night's sleep due to the highway, hallway, and neighboring room noise, and then an early morning call - I left exhausted. And the hotel had increased its room rates due to a local event. Overall, a horrible experience.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Lookout Mountain.
Stayed 2 nights in Oct 2024

8/10 Good

Tara

Disliked: Cleanliness, property conditions & facilities
The room had a terrible odor like a wet dog had been living in there on the couch. The staff were very friendly, We paid over $200 to stay here and the smell in the room was terrible. The room seemed clean just dated and worn out.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept. Easy access to Rt24.
Stayed 1 night in Oct 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Kaethe

Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
The complimentary breakfast was awful. Coffee was mostly water. Ate breakfast out 2 of the 3 days during my stay.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the ratings.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Amenities
It was very clean and staff was great! My grandchildren loved the indoor pool and slide
Stayed 1 night in Oct 2024

8/10 Good

Rahima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2024

6/10 Okay

Jamie

Breakfast wasn’t great. Hotel and room were good.
Stayed 3 nights in Oct 2024

8/10 Good

tommy

Travelled with family and small children
Room was clean and the breakfast was good. But parking was sparse and the entrance had a lot of pot holes
Stayed 2 nights in Oct 2024