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Comfort Inn & Suites Hamilton Place

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Hamilton Place

Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Seasonal outdoor pool
Suite, Non Smoking
Suite, Non Smoking

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Hamilton Place Mall
    16 min walk
  • Tennessee Valley Railroad Museum
    7 min drive
  • Amazon.com Fulfillment Center
    7 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    6 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Hamilton Place

Hotel with free breakfast, near Hamilton Place Mall
A seasonal outdoor pool, a business center, and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Choo Choo
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Hamilton Place also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 198 out of 726 reviews" "
Rating 8 - Good. 257 out of 726 reviews" "
Rating 6 - Okay. 134 out of 726 reviews" "
Rating 4 - Poor. 78 out of 726 reviews" "
Rating 2 - Terrible. 59 out of 726 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

jereme

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updated
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

2/10 Terrible

Nancy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TOOK OUT MY OWN TRASH. JUST OUTSIDE THE DOOR TO THE PARKING LOT! HOMELESS SLEEP UNDER THE PARKING GARAGE. STAFF IS USELESS
Stayed 2 nights in Jul 2024

8/10 Good

Philip, Dzorwulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast ended too soon.
Stayed 1 night in Aug 2024

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in need of repair. The benches in the breakfast bar were ripped. The keys would work sometimes and had to go get it reprogrammed. I booked this hotel for a tournament and booked it because it said they had a laundry but did not. I had to find a laundromat to do my daughter’s uniforms. The first night we were coming back from dinner and went to get in the door and there was a guy peeing right in front of the door. Room had an Odor to it. The staff was super nice but I will not book there again
Stayed 6 nights in Jul 2024

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelly room
Stayed 2 nights in Jul 2024

10/10 Excellent

Tegan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"We don't rent to locals." Why?
We booked through the app, and upon check-in we were informed that "We're not permitted to rent to locals". My family and i are looking for an apartment. We've been hotel hopping for 6 months trying to find a place that will approve us. It was very upsetting to be told *when we arrived* that they couldn't accept us. Luckily my husband had his South Carolina license with the address on it, so we were permitted to check in. I don't understand the rationale for not allowing locals to stay in a hotel. The money is all the same. Otherwise the stay was lovely, the staff was polite, and the room was very nice.
Stayed 3 nights in Jul 2024

4/10 Poor

Janice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Odor in the room (mildew) and tub needed caulking (old black caulking) around front. Wall between bed and couch had shoe marks from someone placing their on wall. Carpet looked dirty and potholes all underneath parking deck. Evening shift Manager Olivia very pleasant and helpful throughout my stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Christina, El Paso

Travelled with family
Liked: Staff & service
Needs an update
Stayed 1 night in Jul 2024

8/10 Good

cyzanne

Liked: Amenities
Nice,clean room,peaceful & the employees were polite
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2024

6/10 Okay

Teri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Kajuanda

Travelled with family
Liked: Cleanliness, staff & service
Mold in the bathroom. The sheets were stained. Ceilings were peeling off and hanging. The floors weren’t vacuumed.
Stayed 2 nights in Jun 2024

2/10 Terrible

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Unptofessional
Stayed 1 night in May 2024

8/10 Good

Mardine

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Danielle

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Pratik

Stayed 1 night in Jun 2024

4/10 Poor

Judy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room stunk, the shower stall cracked, and the carpet was dirty. The breakfast served was poor quality. The property and service provided were very low quality and demonstrated poor facility management.
Stayed 1 night in May 2024

2/10 Terrible

Sharon

Stayed 1 night in May 2024

8/10 Good

Metellus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was a Good stay but the room floor needs to be cleaned and the sofa had a big stain on it but the staff was exceptionally nice and super convient near the highway will definately stay here again just not in the same room
Stayed 2 nights in May 2024

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service
The bed and air conditioning were 10 out of 10. I like for my room to be cold while I sleep. The air conditioner worked great.
Stayed 2 nights in May 2024

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Stayed 1 night in May 2024

8/10 Good

Justin, Sequatchie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for our needs.
Stayed 1 night in Feb 2024