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Budgetel Inn & Suites

2.5 star property

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Photo gallery for Budgetel Inn & Suites

Interior
Standard Double Room, 2 Double Beds, Non Smoking
Combined shower/bathtub, towels
Front of property
Standard Double Room, 2 Double Beds, Non Smoking

Reviews

4.6 out of 10

Popular amenities

  • Laundry
  • Free WiFi
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1410 Mack Smith Road, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪9 min drive‬
  • Tennessee Valley Railroad Museum
    ‪12 min drive‬
  • Chattanooga Zoo
    ‪13 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

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About this property

Budgetel Inn & Suites

Hotel in Chattanooga with free parking
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Budgetel Inn & Suites offers 60 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Budgetel Inn & Suites, you'll be close to Hamilton Place Mall. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include laundry facilities and coffee/tea in a common area
  • 9 minutes by car from Hamilton Place Mall and 13 minutes from Chattanooga Zoo
As a guest of Budgetel Inn & Suites, you'll find coffee/tea in a common area and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This Chattanooga hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Budgetel Inn Chattanooga
Budgetel Chattanooga
Budgetel Inn & Suites Hotel
Budgetel Inn & Suites Chattanooga
Budgetel Inn & Suites Hotel Chattanooga

Budgetel Inn & Suites Reviews

Reviews

4.6
Rating 10 - Excellent. 10 out of 91 reviews
Rating 8 - Good. 12 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 16 out of 91 reviews
Rating 2 - Terrible. 44 out of 91 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wendy

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrific experience i have ever had and the most ignorant people i have met. I am a business owner and a 4 time customer service excellence award winner and this place is a sinking ship if they continue to treat people the way i was treated. Also this place was advertised as pet friendly on expedia and after 11 hours of driving with 2 large dogs and a cat, we checked in and 10 mins later we were evicted because she said there was a no pet rule, i explained it said it was on expedia and she then replied to not get up in her face, to get my animals and my crap and get the heck out.(this is a tined down version as i cant post profanity)Refused to refund me any money, said it was not her problem and i shouldn't have booked with expedia. Expedia also refused to refund my money. My husband and i relocated 3000 miles across the u.s to canada and we were on the road for almost 2 weeks, stayed in many budget/pet friendly hotels and all of our other experiences were great. Avoid this place at all cost!!

10/10 Excellent

Julie, Ooltewah

Stayed 1 night in Nov 2024

10/10 Excellent

Chasidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Laquida

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

JR

Stayed 1 night in Jul 2024

4/10 Poor

MIchael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everyone I met at the desk was polite and helpful. A lot of construction going on, on the property & in the area, so it was a mess. No ice at present, very inconvenient for a traveler. Nice people, just a rough time for them.
Stayed 1 night in Jul 2024

2/10 Terrible

KRUNAL, Montgomery

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel to stay. Don’t stay here. Beware. 0 star. There was strong paint smell as looks like it was recently painted. We had room backside and bright light was going thru blind. Water pressure in shower was extremely slow. No option to lock the door inside bathroom. Number of towels only and smelly. Felt like a junk place. Floor was came out. I wish I could have chosen another hotel.
Stayed 1 night in Jun 2024

8/10 Good

Cynthia Frances

Liked: Cleanliness, staff & service
I understand Chattanooga's Budgetel is a work in progress. I appreciate what work has been done. The best parts of my stay was the comfy bed, the larger refrigerator, quiet neighbors, convenience to food and shopping, the airport, and I-75. What I feel needs improvement is access to the main office/coffee/ice without driving through the gate and then having to drive all the way around the facility. Maybe there is a way and I just couldn't figure it out. Perhaps a map in the room? I was in Room 1106. Saturday morning I found a water leak dripping into the bathtub. It came from another room and when the person finished the shower, the leaking stopped. Pieces of the ceiling fell into the tub. Also, the piece of furniture that supports the TV and the microwave is wobbly. I was afraid the TV was going to fall over everytime I bumped or leaned on the piece.
Stayed 3 nights in May 2024

10/10 Excellent

Marie Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jason, General Manager, is the ultimate professional!
Stayed 1 night in May 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Joseph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all worst hotel experience I've ever had. Unprofessional no management at all housekeepers entering room unannounced without permission. No cable nothing works nothing but problems from the staff who are completely out of line. Never will I stay her or recommend anyone to be ripped off by this awful place.
Stayed 6 nights in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for quick solo stop over

Very friendly staff. Looking for a little revenue while they decide whether to renovate or demolish hotel- IMHO. Spartan room, Neighbor smoked outside, drifted in to my room through the cracks around the door. I’d probably stay over on the other side of the freeway next time.
Stayed 1 night in Mar 2024

2/10 Terrible

Kathy, Clarksvile

We got there at 9 pm to a very armed security guard and locking barbwire fences. That said you could only have visitors from 9 am-7pm. I am not going to stay somewhere where I am treated like a prison. I drove off, and found another room. Very unsafe feeling
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Patrece O

Stayed 2 nights in Jan 2024

2/10 Terrible

Alisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a issue when we first got there and then got to the room and it was horrible and was suppose to be 2 queen beds and 2 people couldn't have even sleep in it so we left and ask for refund the gm was a jerk period
Stayed 1 night in Dec 2023

8/10 Good

Brandon

Liked: Staff & service
Staff eas great
Stayed 2 nights in Nov 2023

2/10 Terrible

Patrick

Stayed 2 nights in Oct 2023

4/10 Poor

Jacqueline

Disliked: Cleanliness, property conditions & facilities
The property was dirty and looked unsafe. The bathtub was awful and looked like it would fall apart.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was partially renovated but not finished. Not clean. No room service. When I wanted clean towels, I had to bring my dirty towels to the office to have them replaced. Staff told me I had to take my trash to the dumpster, and the trash can was extremely small. Don’t stay here if you want relaxation and comfort.
Stayed 3 nights in Sep 2023

2/10 Terrible

rebecca

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place looked like a serial killer motel was very uncomfortable couldnt sleep because i was nervous love the staff though they were great wish they like the property walking in the room smelled like black mold felt like my whole family was in jail didnt like that fact they checked all of are i.ds and the police are watching the cameras no no if i ever leave Michigan again i will never go there again totally terrible place to vacation

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating GM. Security 24/7 so you feel safe in a not so great area. Very cheap rates with free wifi and clean rooms. I will definitely be back here once I come back down to Florida. I traveled from FL to IA. Made it safe thanks to Budgetel!
Stayed 1 night in Jul 2023

2/10 Terrible

Angie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Caution...roaches.

This was one of the worst hotels I’ve ever been to. There was alive and dead roaches in our room. Septic tanks laying around outside. No access to our rooms without employee to unlock our room. Bed frame look liked it was made from part of a frame from air conditioners. Trash overflowing dumpsters. We didn’t stay. I have little ones. We left immediately. The only good thing was the lady behind the desk. She did not belong in that place. She was way too clean and neat to be there. Very nice lady. My money was refunded. Here is a couple of pictures. We left the room so quickly I didn’t get pictures of the roaches or the bed.
Stayed 1 night in Jul 2019

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL HELL

Tv didn't work and nobody did anything about it. Nothing in room but tv, bed,night stands and 1 chair Toilet rocked and seat had only 1 screw and it was loose Floors were so sticky that we had to wear shoes the whole time and they'd actually stick to the floor and on the last day ( we checked out a day early) water flooded through to our room from next door. People were rude and wouldn't help I even asked housekeeping for her mop to mop the floors in our room and she refused. Worst place I have ever been at And I'm 63 years old. AWFUL PLACE AND PEOPLE
Stayed 3 nights in Jun 2019