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Budgetel Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Budgetel Inn & Suites

Interior
Front of property
Standard Double Room, 2 Double Beds, Non Smoking
Combined shower/bathtub, towels
Free WiFi, bed sheets

Reviews

4.4 out of 10

Popular amenities

  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
1410 Mack Smith Road, Chattanooga, TN, 37412
  • Lake Winnepesaukah Amusement Park
    8 min drive
  • Hamilton Place Mall
    9 min drive
  • CHI Memorial Hospital - Chattanooga
    11 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    13 min drive

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

Similar properties

Reception

Motel 6 East Ridge, TN

Pet-friendly
Parking included
Free WiFi
Air conditioning
2.6 out of 5, (1006)
Motel 6 East Ridge, TN

About this property

Budgetel Inn & Suites

Chattanooga hotel in East Ridge with free parking
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Budgetel Inn & Suites offers 60 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Budgetel Inn & Suites, you'll be close to Hamilton Place Mall. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include laundry facilities and coffee/tea in a common area
  • 9 minutes by car from Hamilton Place Mall and 13 minutes from Chattanooga Choo Choo
  • Dogs welcome for a fee
As a guest of Budgetel Inn & Suites, you'll find coffee/tea in a common area and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This Chattanooga hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Budgetel Inn Chattanooga
Budgetel Chattanooga
Budgetel Inn & Suites Hotel
Budgetel Inn & Suites Chattanooga
Budgetel Inn & Suites Hotel Chattanooga

Budgetel Inn & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 9 out of 89 reviews" "
Rating 8 - Good. 12 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 16 out of 89 reviews" "
Rating 2 - Terrible. 43 out of 89 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

JR

Stayed 1 night in Jul 2024

4/10 Poor

MIchael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everyone I met at the desk was polite and helpful. A lot of construction going on, on the property & in the area, so it was a mess. No ice at present, very inconvenient for a traveler. Nice people, just a rough time for them.
Stayed 1 night in Jul 2024

2/10 Terrible

KRUNAL, Montgomery

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel to stay. Don’t stay here. Beware. 0 star. There was strong paint smell as looks like it was recently painted. We had room backside and bright light was going thru blind. Water pressure in shower was extremely slow. No option to lock the door inside bathroom. Number of towels only and smelly. Felt like a junk place. Floor was came out. I wish I could have chosen another hotel.
Stayed 1 night in Jun 2024

8/10 Good

Cynthia Frances

Liked: Cleanliness, staff & service
I understand Chattanooga's Budgetel is a work in progress. I appreciate what work has been done. The best parts of my stay was the comfy bed, the larger refrigerator, quiet neighbors, convenience to food and shopping, the airport, and I-75. What I feel needs improvement is access to the main office/coffee/ice without driving through the gate and then having to drive all the way around the facility. Maybe there is a way and I just couldn't figure it out. Perhaps a map in the room? I was in Room 1106. Saturday morning I found a water leak dripping into the bathtub. It came from another room and when the person finished the shower, the leaking stopped. Pieces of the ceiling fell into the tub. Also, the piece of furniture that supports the TV and the microwave is wobbly. I was afraid the TV was going to fall over everytime I bumped or leaned on the piece.
Stayed 3 nights in May 2024

10/10 Excellent

Marie Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jason, General Manager, is the ultimate professional!
Stayed 1 night in May 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Joseph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all worst hotel experience I've ever had. Unprofessional no management at all housekeepers entering room unannounced without permission. No cable nothing works nothing but problems from the staff who are completely out of line. Never will I stay her or recommend anyone to be ripped off by this awful place.
Stayed 6 nights in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for quick solo stop over
Very friendly staff. Looking for a little revenue while they decide whether to renovate or demolish hotel- IMHO. Spartan room, Neighbor smoked outside, drifted in to my room through the cracks around the door. I’d probably stay over on the other side of the freeway next time.
Stayed 1 night in Mar 2024

2/10 Terrible

Kathy, Clarksvile

We got there at 9 pm to a very armed security guard and locking barbwire fences. That said you could only have visitors from 9 am-7pm. I am not going to stay somewhere where I am treated like a prison. I drove off, and found another room. Very unsafe feeling
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Patrece O

Stayed 2 nights in Jan 2024

2/10 Terrible

Alisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a issue when we first got there and then got to the room and it was horrible and was suppose to be 2 queen beds and 2 people couldn't have even sleep in it so we left and ask for refund the gm was a jerk period
Stayed 1 night in Dec 2023

8/10 Good

Brandon

Liked: Staff & service
Staff eas great
Stayed 2 nights in Nov 2023

2/10 Terrible

Patrick

Stayed 2 nights in Oct 2023

4/10 Poor

Jacqueline

Disliked: Cleanliness, property conditions & facilities
The property was dirty and looked unsafe. The bathtub was awful and looked like it would fall apart.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was partially renovated but not finished. Not clean. No room service. When I wanted clean towels, I had to bring my dirty towels to the office to have them replaced. Staff told me I had to take my trash to the dumpster, and the trash can was extremely small. Don’t stay here if you want relaxation and comfort.
Stayed 3 nights in Sep 2023

2/10 Terrible

rebecca

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place looked like a serial killer motel was very uncomfortable couldnt sleep because i was nervous love the staff though they were great wish they like the property walking in the room smelled like black mold felt like my whole family was in jail didnt like that fact they checked all of are i.ds and the police are watching the cameras no no if i ever leave Michigan again i will never go there again totally terrible place to vacation

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating GM. Security 24/7 so you feel safe in a not so great area. Very cheap rates with free wifi and clean rooms. I will definitely be back here once I come back down to Florida. I traveled from FL to IA. Made it safe thanks to Budgetel!
Stayed 1 night in Jul 2023

2/10 Terrible

Angie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Caution...roaches.
This was one of the worst hotels I’ve ever been to. There was alive and dead roaches in our room. Septic tanks laying around outside. No access to our rooms without employee to unlock our room. Bed frame look liked it was made from part of a frame from air conditioners. Trash overflowing dumpsters. We didn’t stay. I have little ones. We left immediately. The only good thing was the lady behind the desk. She did not belong in that place. She was way too clean and neat to be there. Very nice lady. My money was refunded. Here is a couple of pictures. We left the room so quickly I didn’t get pictures of the roaches or the bed.
Stayed 1 night in Jul 2019

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL HELL
Tv didn't work and nobody did anything about it. Nothing in room but tv, bed,night stands and 1 chair Toilet rocked and seat had only 1 screw and it was loose Floors were so sticky that we had to wear shoes the whole time and they'd actually stick to the floor and on the last day ( we checked out a day early) water flooded through to our room from next door. People were rude and wouldn't help I even asked housekeeping for her mop to mop the floors in our room and she refused. Worst place I have ever been at And I'm 63 years old. AWFUL PLACE AND PEOPLE
Stayed 3 nights in Jun 2019

2/10 Terrible

Adrian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unpleasent experience
Would not stay again!! Stayed for 4 days checked in Sunday 8/18 checked out Thursday 8/22 . Room was not cleaned once the entire time we were there. Beds were not changed garbage was not emptied . Offered more towels and toilet paper once in the entire time there. Was advertised as having 4 beds only to find out they meant 2 double beds would sleep 4 people.very misleading. Pool was advertised but certainly could not use it. Patio door was broken and had to really struggle to open and close it. Place was not fully cleaned before our stay. See the pictures attached of the pool. If you are going to advertise or say something is a perk you need to have that available. Very disappointed only stayed as we had no other option after driving 12 hours.
Pool
Pool
Pool
Stayed 4 nights in Aug 2019

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay
Worst room ever looks as if it hasn’t been cleaned in months dust was thick on very thing tub shower curtain has ever been cleaned the hallway smell like there was something dead in it door looked like it has been kick in even with the security guards letting you in and out I didn’t feel safe staying there I checked out made a video but couldn’t share it
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Decent . Good for a cheap place to sleep for a few hours
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is extremely dirty & it smells awful. The staff member was very kind to have me see the room first. I was very grateful.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service
I never got checked in. I got there after 11 no one would come check me in. Although it stated check in is from 3pm to 6am. The guard there called and told them i was there and what reservation stated but their reply is come back in the morning. I had moved all day had a tired child and that was not what i would have expected or wanted to hear. I went somewhere else for the night and then for the rest of my stay also. I also was told by a guest that night they were using screw drivers to open the doors for guest. Its the only hotel on that small road that has large tall fencing around it like a compound sure safety is of upmost importance but right next to it is a big nice fairfields marriot. And it didnt seem to be surrounded in a fence. Anyways that was my experience i dont know about anything there but what i seen and was told.
Stayed 5 nights in Jul 2019