Best Western Heritage Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Heritage Inn

Reception
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Amazon.com Fulfillment Center
    4 min drive
  • Hamilton Place Mall
    4 min drive
  • Volkswagen Chattanooga Assembly Plant
    5 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub (Pet Friendly)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 6
  • 3 Double Beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Double Beds

Similar properties

About this property

Best Western Heritage Inn

Chattanooga hotel in Tyner with a seasonal outdoor pool and a 24-hour front desk
This smoke-free hotel features a restaurant, a coffee shop/cafe, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Heritage Inn. During your stay, you're just a quick walk from Silverdale Confederate Cemetery. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes archery
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Silverdale Confederate Cemetery and a 4-minute drive from Hamilton Place Mall
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Best Western Heritage Inn. Self parking is free.

This Chattanooga hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 4:00 AM to 1:00 PM.
City Cafe - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 4:00 AM–1:00 PM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Best Western Heritage Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 37 reviews" "
Rating 8 - Good. 7 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 6 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable convenient to tourist areas.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diondra

Liked: Cleanliness, staff & service, property conditions & facilities
Kept my deposit. The room smelled like smoke when i got in it. I never smoked inside. Pretty much robbed me.
Stayed 1 night in Aug 2024

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service
Few bugs in room. Poor signage dark hallways
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outrageously loud
Impossible to sleep as they put me in a room next to the restaurant. There were several car alarms, slamming doors, and people having full volume conversations outside my door. I requested a room change and they allowed me to move to another room around 1 am. Still loud, people talking outside talking incredibly loud. Went to take an exam at 7 am with no sleep at all. I requested and got a late check out. Tried take a nap after my exam, only to have multiple staff members knock on my door multiple times to ask why I hadn’t checked out. One of them confirmed I had a late check out, the next one simply wrote it down and left. By this point I realized it was impossible to rest in that place, got my things and left before my checkout time.
Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Room was spotless, staff was friendly, the attached cafe was phenominal! They even had a gazebo in the pool area. This will be our go to spot in Chattanooga!
Stayed 1 night in Aug 2024

10/10 Excellent

Bobbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Jul 2024

6/10 Okay

Bridget

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Debbie

Liked: Staff & service
The shower was amazing, the room was very musty and old smelling. Traffic was loud. Worst part was we chose the hotel because it was supposed to have complimentary breakfast according to your web. And then there was none!!
Stayed 1 night in Jul 2024

10/10 Excellent

Diondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. The rooms are very clean and comfortable. I highly recommend this motel.
Stayed 3 nights in Jul 2024

6/10 Okay

Jason

Stayed 1 night in Jul 2024

2/10 Terrible

Nelly

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Ok for the location.
Room was clean, but there was no cold water in the tub. The room lacked enough outlets to plug thing in, like cellphone chargers and a need medical device. Quite hotel, good location. They need to do a better job with pool maintenance and get replacement ice maker.
Stayed 2 nights in Jul 2024