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Maison Famille Macchi, Hôtel Restaurant & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison Famille Macchi, Hôtel Restaurant & Spa

Indoor pool, pool loungers
Exterior
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Terrace/patio
Triple Room (Privilège)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
94 Route De L'etringa, Chatel, Haute-savoie, 74390
  • Les Portes du Soleil
    1 min walk
  • Forme d'O Aquatic Center
    3 min walk
  • Châtel Visitor Center
    5 min walk
  • Sion (SIR)
    61 min drive

Room options

View all photos for Double Room (Cosy)

Double Room (Cosy)

Double Room (Cosy)

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilege)

Double Room (Privilege)

Double Room (Privilege)

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room (Privilège)

Triple Room (Privilège)

Triple Room (Privilège)

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, 2 Bedrooms

Family Quadruple Room, 2 Bedrooms

Family Quadruple Room, 2 Bedrooms

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room (Privilege)

Quadruple Room (Privilege)

Quadruple Room (Privilege)

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About this property

Maison Famille Macchi, Hôtel Restaurant & Spa

Family ski hotel with 2 bars/lounges
Skiing and snowboarding are not the only attractions at Maison Famille Macchi, Hôtel Restaurant & Spa, where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa.
Maison Famille Macchi, Hôtel Restaurant & Spa offers 28 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Authentique Voyage has 2 treatment rooms. Services include hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at Maison Famille Macchi, Hôtel Restaurant & Spa, you're just a quick walk from Les Portes du Soleil. You'll find features like free WiFi in public areas and free self parking, plus 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Le Cerf
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages, body treatments, or body scrubs at Authentique Voyage
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Les Portes du Soleil and Forme d'O Aquatic Center
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Maison Famille Macchi, Hôtel Restaurant & Spa helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, a sauna, and a fitness center. Free self parking is available.

This 4-star Chatel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Le Cerf - This restaurant specializes in Regional cuisine and serves dinner only. A children's menu is available.
L'Aigle - Onsite cocktail bar. Open daily.
Room service is available.

Languages

English, French, German, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 18 for adults and EUR 10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Le Cerf
  • L'Aigle

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Snowboarding
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Macchi Hôtels-Chalets Tradition
Macchi Hôtels-Chalets Tradition Chatel
Macchi Hôtels-Chalets Tradition Hotel
Macchi Hôtels-Chalets Tradition Hotel Chatel
Hôtel Macchi Chatel
Macchi Chatel
Hotel The Originals Macchi
Originals Macchi ex Hotel-Chalet Tradition Chatel
Hotel Originals Macchi ex Hotel-Chalet Tradition Chatel
Hotel Originals Macchi ex Hotel-Chalet Tradition
Originals Macchi ex Hotel-Chalet Tradition
Hotel Hotel The Originals Macchi (ex Hotel-Chalet de Tradition)
Hotel The Originals Macchi (ex Hotel-Chalet de Tradition) Chatel
Hotel The Originals Macchi
Macchi Hôtels Chalets de Tradition
Hotel The Originals Macchi (ex Hôtel Chalet de Tradition)
Hôtel Macchi
Originals Macchi Ex Tradition
Maison Famille Macchi Hôtel Restaurant Spa
Maison Famille Macchi, Hôtel Restaurant & Spa Hotel
Maison Famille Macchi, Hôtel Restaurant & Spa Chatel
Maison Famille Macchi, Hôtel Restaurant & Spa Hotel Chatel

Maison Famille Macchi, Hôtel Restaurant & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 54 reviews" "
Rating 8 - Good. 10 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Divya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best chalet hotel
Our experience has been excellent right from check in to any requests that we had, staff went over and above to make our stay comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

tim g

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very helpful and very polite!
Stayed 1 night in Mar 2024

10/10 Excellent

RITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Lovely staff and very comfortable room Delicious food
Stayed 5 nights in Dec 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Great French chalet hotel. Nice pool sauna spa area. Lovely restaurant. Great service. Good central location.
Stayed 6 nights in Feb 2023

10/10 Excellent

Marlène

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une superbe expérience à passer en amoureux. Nous avons bien mangé et pu nous ressourcer dans ce magnifique havre. A recommander
Stayed 2 nights in Sep 2022

10/10 Excellent

Gary, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service in a genuine family run and authentic French hotel in a superb French mountain village. We had a wonderful holiday at Hotel Macchi.
Stayed 6 nights in Jul 2019

10/10 Excellent

Tom, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the resort centre and walking discrance to the ski lifts, the family run hotel has everything we needed and more. The bar areas and restaurant were excellent and the service was so friendly and helpful, going above and beyond in all respects.
Stayed 3 nights in Jan 2019

10/10 Excellent

Terri, shropshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
marvellous Macchi
Fabulous hotel in the centre of Chatel with easy access to and from. Great wellness centre, boot/ski room and cosy communal lounges. Complimentary buses run right outside the hotel to and from various ski lifts every ten minutes. We would stay again!!!
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run ski hotel
Lovely stay at this hotel in the middle of Chatel. Staff very friendly. Rooms nice and clean, we had a an apartment-style room (room 14-15), 2-beds, small hall and bathroom ideal for families. Breakfasts were great and pancakes in the bar after skiing were excellent!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great for skiing.
Lovely smart small hotel with great facilities in a great location for skiing. Our third visit and we will be back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good
A second trip, same good experience from a friendly team. Clean tidy with good facilities - rooms a little small but comfortable. We ate in the restaurant this time - perhaps a little pricey but good food and surroundings. Highly recommended.

10/10 Excellent

Lee, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great ski facilities
This was our second stay at the Macchi. Once again we were impressed by the welcome from the staff. Ollivier in particular was extremely helpful in preparing our rented skis and boots and shuttling us to and from the slopes every day- his excellent advice and local knowledge was a great help ensuring we gained the most from our skiing. The hotel has a great spa to recover in and a bar with a log fire- perfect to end the day.

10/10 Excellent

David, Rolle, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
We really enjoyed the sauna, hammam, swimming pool, the warm chalet-style decoration, the friendly staff, the large and well equipped, clean rooms, the warm welcome for our dog. The spacious dinning room had an interesting menu, the food was excellent and the waiters very professional. An indian-style massage service is proposed in a beautiful area downstairs and we found it to be of excellent quality. Throughout the hotel different scents are used to create a very pleasant environment. Our criticisms are minor: there is no hand basin in the separate toilet, we prefer a softer bed. Excellent value for money.

8/10 Good

Kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Our late check in was easy to arrange. We hired skies and boots direct from the hotel which was very convenient and were dropped at the main lift station by the hotels mini bus. The leisure facilities were good. Family room a little small for 4. Breakfast quite nice but expensive.

8/10 Good

Roger, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good hotel with very friendly and helpful staff. Spa area is good although out of season the pool was cool. The gym facility is limited with dated equipment. Rooms are traditionally decorated, but comfortable and spacious enough. A kettle would be a bonus although the hotel provided one with cups changed daily when asked. Reception staff were knowledgeable and very informative with a welcoming demeanour.

10/10 Excellent

hener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel que je recommande
Un personnel souriant, courtois et à notre disposition. Un local privé pour les skis et à notre arrivée nous avons pu nous changer dans un box. Hôtel très calme. Le coin aquatique est vraiment agréable et très propre. Je reviendrai sans hésiter
Stayed 1 night in Feb 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sylviane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accueil !
Stayed 1 night in Aug 2023

10/10 Excellent

Gachet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel charmant
Un accueil sympathique et un hôtel plein de charme.
Stayed 2 nights in Aug 2021

10/10 Excellent

JEAN LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour très agréable
Un accueil très chaleureux, un personnel à l'écoute de nos besoins, un cadre fantastique pour ceux qui aiment la montagne.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très charmant et très accueillant. On s'y sent très vite à l'aise et tout est fait pour que le séjour soit exceptionnel.
Stayed 1 night in Mar 2019