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Best Western Hotel Ile de France Hotel & Spa

4.0 star property

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Photo gallery for Best Western Hotel Ile de France Hotel & Spa

Couples treatment room(s), sauna, hot tub, steam room
Front of property
Lobby lounge
Daily continental breakfast (EUR 16.00 per person)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included

Explore the area

Map
60 rue Léon Lhermitte, Chateau-Thierry, Aisne, 2400
  • Hôtel-Dieu Museum
    ‪4 min drive‬
  • Porte Saint-Pierre
    ‪5 min drive‬
  • Riomet Garden
    ‪5 min drive‬
  • Chateau Thierry (XCY)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Garden View (Delete All)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 Queen Bed, Non Smoking, Garden View (Delete All)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed, Bathtub, Valley View (Delete All)

Family Suite, 1 Queen Bed, Bathtub, Valley View (Delete All)

Family Suite, 1 Queen Bed, Bathtub, Valley View (Delete All)

  • 60 sq m
  • Valley view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

  • 20 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Larger Room)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Bathtub (Delete All)

Suite, 1 Queen Bed, Non Smoking, Bathtub (Delete All)

Suite, 1 Queen Bed, Non Smoking, Bathtub (Delete All)

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Classic Room, 1 Queen Bed, Non Smoking (Delete All)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking, Balcony (Delete All)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible, Garden View (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Queen Bed, Accessible, Garden View (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Campanile Château Thierry

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (328)
The price is €62
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Campanile Château Thierry

About this property

Best Western Hotel Ile de France Hotel & Spa

Eco-certified hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Best Western Hotel Ile de France Hotel & Spa offers 40 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 82-cm flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Château-Thierry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensations has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us they enjoy the overall property condition at Best Western Hotel Ile de France Hotel & Spa. During your stay, you'll be within walking distance of Porte Saint-Pierre. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy French cuisine while dining at La Symphonie des Saisons
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, detox wraps, or facials at Sensations
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Musée Jean de Lafontaine and a few minutes from Hôtel-Dieu Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Hotel Ile de France Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the eco-certified Best Western Hotel Ile de France Hotel & Spa. Self parking is free. A complete renovation of Best Western Hotel Ile de France Hotel & Spa was completed in November 2020.

This 4-star Château-Thierry hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
La Symphonie des Saisons - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Symphonie des Saisons

Things to do

  • Ecotours
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Public winery tours
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vineyard

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – November 2020
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 82-cm flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.54 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16.00 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served or allowed at Best Western Hotel Ile de France Hotel & Spa.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Ile France
Best Western Hôtel Ile France Chateau-Thierry
Best Western Ile France
Best Western Ile France Chateau-Thierry
Best Western Hotel Ile France Chateau-Thierry
Best Western Hotel Ile France
Ile France & Chateau Thierry
Best Western Hotel Ile De France
Best Western Hotel Ile De France Spa
Best Western Hotel Ile de France Hotel & Spa Hotel
Best Western Hotel Ile de France Hotel & Spa Chateau-Thierry

Best Western Hotel Ile de France Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 360 reviews
Rating 8 - Good. 158 out of 360 reviews
Rating 6 - Okay. 46 out of 360 reviews
Rating 4 - Poor. 38 out of 360 reviews
Rating 2 - Terrible. 10 out of 360 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Caryl de

Travelled with partner
Disliked: Staff & service
The hotel was minimally staffed. Whenever we needed anything we had to search the building to find a staff member.
Stayed 1 night in Jun 2024

6/10 Okay

MARTIN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Pretty place but watch out inside.
The hotel is impressive from the outside and the inside colors are very nice. However, in our room we were missing a bath towel, tissues and the cups in the bathroom had liquid in them which was not water. We asked for a bath towel and I saw the clerk get one from a laundry basket. When he gave it to us it was damp and appeared dirty. We then asked for a box of tissue and after looking for one the clerk advised us that there were none in the hotel. The holder for the bathroom glasses was also corroded. On the outside the hotel appears clean but on the inside it was very questionable.
Stayed 1 night in Jun 2023

8/10 Good

JACQUES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was very clean. Only the spa is a bit worn by the time. Very nice restaurant and pleasant serving. I will go again !
Stayed 1 night in Feb 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and extremely helpful and friendly.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

GRAEME

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2021

6/10 Okay

danny

Liked: Cleanliness, staff & service
your choice
i was expected for a newest room and bigger, breakfast was nice, service was good
Stayed 1 night in Sep 2021

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Had a great view on the balcony overlooking the valley. There was also a nice terrace for sitting outside located in front of the hotel.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Hotel
Friendly and caring staff. Very good hotel. Recommended
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

J, Luxembourg

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Large Clean rooms, friendly staff. Rooms were a bit dated and the size with lack of furniture to feel made apear too open.
Stayed 5 nights in Oct 2019

4/10 Poor

Benjamin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid staying here but restaurant is amazing!
Struggled upon arriving sorting out twin beds, which is what I payed and booked for. Spa rules are ridiculous! Have to wear swimming hat and budgie smugglers to be allowed in, and once your in your be let down with the pool condition, nothing like the photos!! Mould in bedroom, wallpaper peeling of and dust/cobwebs in corner Positive note - the food in the restaurant was amazing
Stayed 1 night in Oct 2019

6/10 Okay

Simon

Liked: Staff & service
Run down and overpriced
This hotel is pretty poor it is nothing like the photos it is pretty run down. The pool area is terrible and my kids refused to use it. The food in the restraint was ok but not cheap Over all a big disappointment and would not stay there again The girl a teacher the front desk was nice and helpful
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was up on a hill overlooking the French countryside
Stayed 2 nights in Jul 2019

6/10 Okay

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros : Lovely hotel, food really lovely, especially breakfast.lovely room with balcony overlooking the front ( initially put in a room right at the top of the building with a small velux window which was awful. The receptionist was really nice and changed our room without any problem) Bedding was crisp and clean, bed really comfy. Swimming pool was a real godsend (as we were staying during a heatwave) although a little dated Lots of parking spaces Good free WiFi Cons : NO AIR CONDITIONING IN ROOMS and yet it’s air conditioned in all public rooms Had to pay for dinner at table, not able to put it on room bill
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are dirty with a musty mold smell,rude manager and cigarette smell in lobby. Do not stay here Hotels.com should not let anyone book from there site.
Stayed 1 night in Jun 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, liked the breakfast, too firm bed..
The breakfast in the morning had a really good fruit salad. It was my favorite of the 3 hotels we stayed at so far this trip in France. It was close to Belleau Wood. The bed was a bit too firm for my liking though so it was hard for me to get a good night's sleep. Everything else was great.
Stayed 1 night in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau Thierry Hotel
Nice hotel. location a bit out-of-the-way and difficult to exit from (no left turn).
Stayed 1 night in Oct 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belleau Wood 100th Anniversary
Amazing views! Visited Chateau Thierry and Belleau Wood. Must see if you stay here.
Stayed 1 night in Jun 2018

4/10 Poor

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived later in the evening and were told to either walk to the hotel or spend the night in the train station. No taxis available after 10:00pm. We walked 3 miles to the hotel in the dark as we were left stranded with no offer of assistance. The Hotel is listed as English speaking, but is not. Do not be fooled by the Best Western Brand. Stay somewhere else.
Stayed 2 nights in Jun 2018

8/10 Good

Suzi, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wonderful staff,food and drink
The staff could not have been nicer or more accommodating. The hotel was so quaint, comfortable, and perfect location for history, champagne, etc. We loved the view from the outdoor balcony, the outdoor tables, the meals in the restaurant at the hotel were wonderful. Only wish their had been air conditioning but it was very comfortable even on the hot nights.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like that breakfast was included in the price. The proximity to the RER station and terminal was also ideal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, lovely surrounding
Stayed 1 night in Aug 2017