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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, pool loungers
Exterior
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Air conditioning

Explore the area

Map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪8 min walk‬
  • Ballantyne Country Club
    ‪2 min drive‬
  • Carolina Place
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen

  • 70 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen

  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 70 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen

  • 70 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 47 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Drury Inn & Suites Charlotte Arrowood

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (1477)
The price is €127
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Drury Inn & Suites Charlotte Arrowood

About this property

Staybridge Suites Charlotte Ballantyne by IHG

Hotel with free breakfast, a quick walk to The Amp Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Staybridge Suites Charlotte Ballantyne by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Amp Ballantyne. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 1-minute drive from The Amp Ballantyne and 7 minutes from CSA OrthoCarolina Sportsplex
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Charlotte Ballantyne by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne by IHG. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Golf
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • Children's games
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Golf cart
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 897 reviews
Rating 8 - Good. 188 out of 897 reviews
Rating 6 - Okay. 86 out of 897 reviews
Rating 4 - Poor. 38 out of 897 reviews
Rating 2 - Terrible. 45 out of 897 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
We got a suite with kitchen and dining table. The room was very clean and comfortable! We walked 5 minutes to restaurants and bars. Great price!
Stayed 1 night in Nov 2024

6/10 Okay

Britania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The constant dog barking and slimming of doors.
Stayed 3 nights in Nov 2024

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great look forward to coming back in the spring
Stayed 9 nights in Nov 2024

8/10 Good

Garth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and well appointed suites. I didn’t use the full sized kitchen, but it would be great for longer stays.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable and Quiet. Staff was great and pleasant.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Power outage not properties fault and when power finally came back on fire dept had to come somone left burner on stive on and whole place stunk
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Great Service, Ok Facilities
The hotel was decent but had an odor and the pool had a slimy film on top of the water. The hot tub was decent.
Stayed 2 nights in Nov 2024

6/10 Okay

Donta

Great place but didn’t accommodate for 4 hour power outage.as I would like to have had…
Stayed 2 nights in Nov 2024

10/10 Excellent

Demaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Christine

Stayed 3 nights in Oct 2024

8/10 Good

Kenya

Liked: Amenities
Nice clean
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no curtains in the front room. No Iron or ironing board. The temperature control did not work and neither did the phone. When I told the front desk about the issues they seemed annoyed rather than helpful. I wouldn't recommend anyone to stay there. The manager acted as if I was not worth the time that it would take to address my concerns. Staybridge should be called STAYAWAYBRIDGE!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spacious hotel room. Very clean, friendly staff, fabulous breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Not a bad place to stay if you are visiting the Charlotte area. Rooms are clean and comfortable and have most everything you should need as far as amenities. Breakfast is more than adequate. Overall, would consider staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2024

4/10 Poor

Bri

Stayed 1 night in Sep 2024

8/10 Good

Stanley

Stayed 1 night in Oct 2024

10/10 Excellent

TRICIA, S BURLINGTON

Stayed 2 nights in Sep 2024

8/10 Good

Zena-Lee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice facility. My only negative comment has nothing to do with the staff or hotel - the hotel is pet friendly and that's OK, but when those four legged furry friends start barking at each other in the front lobby, dining area or at guests who are simply passing by, the owners should take them outside.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024