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SpringHill Suites Charlotte City Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Banquet hall
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Blumenthal Performing Arts Center
    5 min walk
  • Bank of America Corporate Center
    6 min walk
  • Queen City Quarter
    6 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Living area

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Living area

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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Exterior
HYATT house Charlotte/Center City
Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1155)
The price is €388
for 1 night
includes taxes & fees
5 Dec - 6 Dec
HYATT house Charlotte/Center City

About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the free breakfast at SpringHill Suites Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Spectrum Center and 6 minutes by foot from Bank of America Corporate Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Uptown Bar - This bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Uptown Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (4090 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch smart TV
  • TV/satellite channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1003 reviews" "
Rating 8 - Good. 188 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Isael

Stayed 2 nights in Aug 2024

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent and very clean. The breakfast was really good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamesha

Stayed 2 nights in Aug 2024

6/10 Okay

Quantina

Travelled with family
Liked: Property conditions & facilities
This stay was ok, rather not have had room on the side of a parking lot. Room was ok, last stay was perfect. No big complaints, cause I love the location and check in/out staff always pleasant!
Stayed 2 nights in Jul 2024

10/10 Excellent

Devon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is so comfortable! The bathroom was amazing, it's the little things for a girl planning to explore the city to have comfort. Didn't like the fact of not knowing the parking price and situation before hand but it worked out in the end.
Stayed 2 nights in Aug 2024

6/10 Okay

Rose

Travelled with group
There were pink stains on the table and one of the towels in the bathroom. And since housekeeping wasn’t offered based on the time frame of our stay, we had to keep it and request more from the front desk instead of just getting fresh replacements. The AC wasn’t working in the breakfast area; I’m pretty sure that was a recent issue but it was noticed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and close to everything we wanted to do
Stayed 2 nights in Aug 2024

10/10 Excellent

Zachary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leneke

Stayed 1 night in Aug 2024

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean nice people!! But the room needed a new tv and refrigerator they were not working very well..
Stayed 1 night in Aug 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

reez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anitra

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Dimitar

Liked: Cleanliness
It’s nothing special, but not bad at all. Maybe they should lower their prices.
Stayed 1 night in Jul 2024

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the price for parking. Was there for 2 days and used towels were not changed.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rachel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This is the second time I’ve stayed here and both times the bathroom was not cleaned. There were hairs all over the floor in the bathroom and the shower walls. Additionally, I found some weird food stains on the desk that weren’t cleaned. Do not stay here if you want something clean!
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa, Raleigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would staynagain
Stayed 1 night in May 2024

2/10 Terrible

Scott

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2024

10/10 Excellent

Virginia

Stayed 12 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff
Stayed 1 night in May 2024