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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby lounge
Lobby lounge
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • TopGolf
    3 min drive
  • Charlotte Premium Outlets
    5 min drive
  • United States Citizenship and Immigration Services office
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    12 min drive

Room options

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Drury Inn & Suites Charlotte Arrowood

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (1380)
The price is €122
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Drury Inn & Suites Charlotte Arrowood

About this property

SpringHill Suites by Marriott Charlotte Southwest

Hotel with free breakfast, near Charlotte Premium Outlets
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Southwest. During your stay, you'll be within walking distance of TopGolf. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Southwest. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 3.87 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (431 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bath seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 616 reviews" "
Rating 8 - Good. 106 out of 616 reviews" "
Rating 6 - Okay. 38 out of 616 reviews" "
Rating 4 - Poor. 21 out of 616 reviews" "
Rating 2 - Terrible. 30 out of 616 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent when you get the *manager's special from the rental car company which is the EV they try and upsell you from but your wife gives you "the look" so you deal with the "range anxiety" and guess what? U get a nice destination charger and get to leave every time juiced to go.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alethea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Torrez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here last year and it was amazing! This year was just ok. Breakfast was not as good as last year, by far. There was a loud neighbor banging on a door at 5 am trying to get into her room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricarte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new property
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the layout of the room. It made it really easy to work.
Stayed 2 nights in Jul 2024

10/10 Excellent

Niang

Liked: Staff & service, property conditions & facilities
Nice service
Stayed 5 nights in Jul 2024

10/10 Excellent

Tommy

Stayed 2 nights in Jul 2024

10/10 Excellent

Tyrone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. Staff is extremely helpful.
Stayed 1 night in Jul 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had good options, room was spacious
Stayed 3 nights in Jul 2024

10/10 Excellent

tyra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool is open!!
We chose this hotel because it was close to Carowinds, but cheaper than the other SpringHills on the Carowinds grounds. It was perfect! Breakfast was tasty. The room was in great condition. Nice and spacious. And the best news was when we came back to get our suits to go to the waterpark on Monday, the pool had finally opened, so we skipped the waterpark and enjoyed the pool all to yourselves.
Stayed 3 nights in Jul 2024

10/10 Excellent

Isaac

Travelled with family, Travelled with family and small children
Liked: Amenities
Good stuff
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 1 night in Jul 2024

10/10 Excellent

Amrita

Stayed 1 night in Jul 2024

10/10 Excellent

Amrita

Stayed 2 nights in Jul 2024

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and spacious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Fred V.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accommodating! Friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in May 2024

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
needed to use the pull out bed and they did not have a blanket for the bed. girl at front desk had no personality
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Never again!
We booked this hotel based on the fact that it had a pool. Advertised amenities weren’t available - we requested to move to a different property with an open pool and management refused. The exterior of the building is not in great condition (damaged fire pit area etc). Our room was a king with sofa bed booked for 2 adults and 2 children. There were no linens for the sofa or pull out bed. Initially we were told the hotel was full and none were available. We eventually got some from the front desk but it took forever. I absolutely do not recommend this property.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Alberta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first day we got there the room was not clean thoroughly, it was food and a top off a deodorant was left by the garbage. The letout did not have sheets and if you want to know whats going on on your floor, you hear everything, it would be nice if the walls were sound proof as much as you pay. 2nd night someone on the next floor was stomping, I called the service desk, and the woman acted like she didnt want to inform them, so around 2am, the stomping persist. Never again will I stay in a Marriott hotel. A wasted vacation. Thanks Springhill suites for a unpleasant stay.
Stayed 2 nights in May 2024