SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Property amenity
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Billy Graham Library
    ‪4 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

SpringHill Suites Charlotte Airport Lake Pointe

Hotel with free breakfast, near Billy Graham Library
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at SpringHill Suites Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Billy Graham Library and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
SpringHill Suites Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. SpringHill Suites Charlotte Airport Lake Pointe also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 296 out of 381 reviews
Rating 8 - Good. 51 out of 381 reviews
Rating 6 - Okay. 16 out of 381 reviews
Rating 4 - Poor. 11 out of 381 reviews
Rating 2 - Terrible. 7 out of 381 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph, Grimes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. A lot of construction occurring around the property. Unsure where the smell of raw sewage was comming from, but the smell was terrible the night i stayed. Staff was friendly. Could use more dining options in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wondeful
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the rooms were clean and spacious. My room had a walk-in closet and a huge bathroom.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel! No real issues or complaints. Definitely would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

8/10 Good

Blake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Charging for parking in the hotels parking lot was crazy wrong, you pd for reservations to stay that should be good enough, to me that is not a far deal for guest. Unless you were paying a hard to watch cars 24-7. Then there should be a hard house with cameras on cars.
Stayed 1 night in Dec 2024

10/10 Excellent

angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Sep 2024

10/10 Excellent

ABIMELEC

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to come with family.
Stayed 3 nights in Nov 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free automobile parking would enhance an excellent stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The best hotel i have stayed in this year. Comfortable beds, large walk in closet, exceptionally clean, hot breakfast bar with fresh fruits/ muffins and attentive staff. If in Charlotte, NC highly recommend this hotel.
Stayed 3 nights in Nov 2024

4/10 Poor

Robert, columbus

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
You pay good money to stay in a nice hotel and you have to pay $11 to park. Really? Its not like there is no parking. And then there is a god awful smell outside, lile raw sewage. We could not sot outside and enjoy the wonderful weather.
Stayed 1 night in Nov 2024

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
There was a musty moldy smell every time the air conditioner ran. When you used hot water in the shower the pipes rattled so loud you thought they were going to break. Commented at the front desk at check out and they didn’t seem to care. This looked like a fairly new hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

YARIMAR PEREZ

Stayed 2 nights in Oct 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

NIKEVA

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing for my overnight stay in Charlotte the staff was amazing .
Stayed 1 night in Nov 2024

10/10 Excellent

Chance

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in process was quick and efficient. Same for check out.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LING

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
attendant was polite and treated me very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to airport.
Stayed 1 night in Oct 2024