SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Property amenity
Outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Billy Graham Library
    4 min drive
  • Bank of America Stadium
    7 min drive
  • United States Citizenship and Immigration Services office
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    7 min drive

Room options

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

SpringHill Suites Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and airport shuttle service
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at SpringHill Suites Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Spectrum Center and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
SpringHill Suites Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. SpringHill Suites Charlotte Airport Lake Pointe also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per day)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 263 out of 341 reviews" "
Rating 8 - Good. 48 out of 341 reviews" "
Rating 6 - Okay. 13 out of 341 reviews" "
Rating 4 - Poor. 10 out of 341 reviews" "
Rating 2 - Terrible. 7 out of 341 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mariah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a little bit of maintenance with the plumbing but overall the stay was nice. The shower head in my room was broken and DJ was very helpful fast with moving me into another room!
Stayed 1 night in Sep 2024

10/10 Excellent

Olajumoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious clean and nice. Very relaxing. Breakfast was also very good and hotel staff were very nice. Definately going to book this hotel again if in the area.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Ellis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good service. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very up to date staff were very helpful and friendly. Not a fan of breakfast options not too kid friendly but weren’t bad. Room was extremely clean only thing that upset me was the giant roach bear third floor elevator and yes he was alive and wasn’t removed for a while
Stayed 4 nights in Aug 2024

10/10 Excellent

Tovannai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very polite and professional. The area is very quiet and appears safe. The shuttle service is very convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staff
Stayed 2 nights in Aug 2024

8/10 Good

Genesys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Kiarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent ! Front desk was very professional and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We need a quick meal and it was getting late. The front desk staff person made a great recommendation. It was reasonable priced and great food.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Southampton

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night, but found this to be a really nice property. Updated, clean, comfortable rooms, plus free breakfast. Special shoutout to Jasmine (front desk) for going above and beyond twice to help me. She is the best!!!
Stayed 1 night in Aug 2024

6/10 Okay

Karl

Liked: Cleanliness
Beautiful new hotel. Room lousy~~AC wouldn’t cycle off, they tried rebooting twice with no luck. We finally had to shut it off as air was blowing directly on bed. Put items in fridge only to discover hours later it wasn’t even plugged in. Control switch for temp was missing. Whatever they clean the bathroom floor with, it was dangerously slippery Said they could do nothing because we didn’t book directly with them. The hotel airport shuttle/lady driver was excellent. It’s too bad this new hotel has such badly maintained rooms. Feel we should receive some discount on this expensive room
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property. Nice, clean rooms. Personally liked the layout of the rooms. No complaints here.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I was stuck in Charlotte due to an awful airline experience and the terrific front desk person helped me with a toothbrush and deodorant. It was so kind because it was after midnight and I had no luggage. Great place!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the most pristine hotels we’ve stayed at lately and we travel a lot! Quiet, easy check in, Mercedes Benz shuttles to and from airport were clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Lydia

Place was clean; modern and spacious. A little cold but not bad at all.
Stayed 1 night in Jul 2024