Sonesta Simply Suites Charlotte University

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Simply Suites Charlotte University

Full-sized fridge, microwave, stovetop, dishwasher
Pillow-top beds, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, stovetop, dishwasher
Room amenity
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
8812 University East Dr, Charlotte, NC, 28213
  • University of North Carolina at Charlotte
    4 min drive
  • Hungry Howies Pizza
    2 min walk
  • McCullough Station
    5 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    27 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Studio)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility/Hearing One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Charlotte University

Charlotte hotel in Newell with a 24-hour fitness center and a 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Charlotte University offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Charlotte University. During your stay, you'll be close to University of North Carolina at Charlotte. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from University of North Carolina at Charlotte and 15 minutes from Spectrum Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Charlotte University. Self parking is free.

This 3-star Charlotte hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after regular check-in hours can use the guest phone in the lobby for assistance with check-in.

Renovations and closures

The following facilities or services will be unavailable from September 16 2024 to December 31 2024 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Charlotte-University
Candlewood Suites Hotel Charlotte-University
Candlewood Charlotte
Candlewood Suites - Charlotte University Hotel Charlotte
Charlotte Candlewood Suites
Candlewood Suites Charlotte-University Apartment
Apartment Candlewood Suites Charlotte-University Charlotte
Charlotte Candlewood Suites Charlotte-University Apartment
Apartment Candlewood Suites Charlotte-University
Candlewood Suites Charlotte-University Charlotte
Candlewood Suites Charlotte University
Candlewood Suites Apartment
Candlewood Suites
Candlewood Suites Charlotte University
Sonesta Simply Suites Charlotte University Hotel
Sonesta Simply Suites Charlotte University Charlotte
Sonesta Simply Suites Charlotte University Hotel Charlotte

Sonesta Simply Suites Charlotte University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 277 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machines available
Stayed 2 nights in Sep 2024

8/10 Good

Christie

Stayed 7 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Dominick

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Isabella

Stayed 1 night in Aug 2024

2/10 Terrible

Alyssa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Felt like an old college dorm converted into a hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 7 nights in Aug 2024

6/10 Okay

Julius

Liked: Cleanliness
Disliked: Amenities
My hotel room had a very funny smile, I had to go buy air freshener to stay. The exterior door to get into the building rarely works. The room door specifically room 136 doesn’t close easily. You have to lift the door to get it into place.
Stayed 5 nights in Sep 2024

8/10 Good

Shantil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Denise

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the rooms could definitely use some updates and cleaning better and smells were not great in some of the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Anupama

Stayed 1 night in Aug 2024

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Home

Stayed 5 nights in Aug 2024

4/10 Poor

Khalil

Liked: Staff & service
Pros: Cheap Cons: Cheap and smelly The room smelled like too much air freshener was sprayed. After I left, I realized why - my clothes smelled so much like cigarette smoke that my eyes got irritated. The room also just smelled like dogs or pee or both..The bed itself was almost comfortable. The AC unit was roaring loud; it was not simply white noise. If you're a deep sleeper it might not bother you. Otherwise, bring OSHA rated ear plugs. I will not stay here again - mostly because of the smells. Advise to management: aerosol air fresheners, etc, do not eliminate smoke; they simply add another layer of odor. It might be more effective to actually enforce no smoking policies.
Stayed 1 night in Aug 2024

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, good location, quiet, comfortable, and all around good stay. Not a fan of paying $5 parking per night--that is ridiculous.
Stayed 1 night in Aug 2024

2/10 Terrible

Breanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty location the washer and dryers don’t work but they let you put your money on the account that you can only use to do laundry at their facility staff is rude no sense of security it’s a security car driving around but it truly doesn’t matter because I would see people sleeping in the parking lot
Stayed 5 nights in Jul 2024

2/10 Terrible

Breanna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place staff stole a new shopping bag with brand new items and my mail my shopping bag was found in the hotel dumpster and once I brought it to management attention he said since I was upset that he would feel better if I left the hotel terrible staff plus the light skin desk agent had a nasty attitude towards certain people especially if they were low on income as if they were beneath her she was very short and snarky
Stayed 7 nights in Jul 2024

10/10 Excellent

stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in town for two days for a family event. This hotel was close to the house and in a good district. The staff was nice and the halls were clean and fresh.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jane, Morrisville

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. The property was noisy, you can hear people walking in hallways and above the room. I didn't feel safe on the property either. Never booking this place again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 6 nights in Aug 2024

10/10 Excellent

Zhena

Stayed 4 nights in Aug 2024

10/10 Excellent

Lynda

Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay. Comfy bed. Attentive staff. Fulfilled my simple needs.
Stayed 2 nights in Aug 2024

6/10 Okay

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Kristine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived, the suite was greatly worn; however, I was only staying one night while visiting family, so I felt the room would be tolerable---Wow...was I wrong! The ceiling in the bathroom was grossly peeling. I had noted urine on the bottom of the toilet; the bodywas dispenser didn't have a nozzle to use; the sign behind the main door looked like a dog had chewed it in half and it was still fastened to the door. That wasn't even the worst of it--that night , I woke to multiple bed bugs!!! I readily gathered my belongings and went to the front desk to inform them of the bed bugs and my intention to leave immediately.
Stayed 1 night in Aug 2024