Sonesta Charlotte Lower South End

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Lobby lounge
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    4 min drive
  • Birch Restaurant & Bar
    1 min walk
  • Tyvola Station
    15 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    12 min drive

Room options

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sonesta Charlotte Lower South End

Suburban Charlotte hotel in Executive Park with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Sonesta Charlotte Lower South End's great location. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Food for Thought
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 18 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by car from Bank of America Stadium and 10 minutes from Spectrum Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 18 meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Sonesta Charlotte Lower South End. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Food for Thought - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17 for adults and USD 10 for children
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (15000 square feet)
  • Meeting rooms - 18

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 536 out of 1001 reviews" "
Rating 8 - Good. 194 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 91 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I love it . Second time staying
Stayed 2 nights in Sep 2024

10/10 Excellent

Chloe S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and I enjoyed walking around in the surrounding area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Stayed 3 nights in Sep 2024

4/10 Poor

Stefan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures and ratings are extremely over rated or I would not have booked here. The hotel is dingy and dirty. The carpets were stained and had crumbs. The furniture doesn't seem like it's been replaced in years. The faucet didn't work in the bathroom. The wallpaper is pealing off in the hallways. Upgrade your hotel. Where is the money going? This is a company issue, not employees. The outside of the hotel looks run down. I wouldn't be surprised if mold is infesting the building. Guest have to pay for parking, $12 a night when the hotel has an entire parking lot. I have never paid for parking at a hotel my entire life and I have stayed at many hotels around the country. It is a form of manipulating prices. Just increase your rate $12 dollars then.
Stayed 1 night in Sep 2024

10/10 Excellent

mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jul 2024

10/10 Excellent

mark, LAS VEGAS

Stayed 1 night in Sep 2024

8/10 Good

Nicole

Liked: Staff & service
Good service from the front desk
Stayed 2 nights in Sep 2024

10/10 Excellent

Claynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Clint

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor is covered in stains. Icemaker is broken. Pools are closed. Chair in room is worn down to the wood. No microwave
Stayed 1 night in Sep 2024

10/10 Excellent

Jay

Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Stayed 1 night in Aug 2024

8/10 Good

Domonique

It was ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Franklin

Business traveller
Liked: Amenities
Recommend changing tv service storm in area so tv in room didn’t work
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs an
We were very disappointed with this room. The bed was old and too soft, the toilet was so old it looked like a baby toilet, it was too low with no grab bars to get out of the seat, the ice machine didn’t work, the sink was clogged, the rugs were old…The people and service was the only good thing about this place. I don’t know if some of the rooms have been updated but on floor 4 everythjng was old!
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
The property was nice but the carpet and furniture in the rooms need to be updated. The water pressure in the shower also needs to be improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

RAQUIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Stayed 4 nights in Aug 2024

10/10 Excellent

Darios, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desks were dope
Stayed 3 nights in Sep 2024

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, property conditions & facilities
The expensive breakfast.
Stayed 2 nights in Sep 2024

8/10 Good

Joanne

I like that i was 20-25 mins away from most places the room was nice with a mini refrigerator while there was no micro wave in the room it was one in the lobby 24hr access with no questions asked.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fred

Stayed 2 nights in Aug 2024

10/10 Excellent

Therese

Stayed 1 night in Jul 2024