Sleep Inn University Place

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn University Place

Seasonal outdoor pool
Lobby
Lobby
Seasonal outdoor pool
Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
8525 N Tryon St, Charlotte, NC, 28262
  • Atrium Health University City
    13 min walk
  • Shoppes at University Place
    13 min walk
  • University of North Carolina at Charlotte
    16 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sleep Inn University Place

Hotel with free breakfast, near University of North Carolina at Charlotte
This hotel features a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite.
Sleep Inn University Place offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn University Place. During your stay, you'll be within walking distance of University of North Carolina at Charlotte. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Just a 2-minute drive from University of North Carolina at Charlotte and 13 minutes from Spectrum Center
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn University Place. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)
  • In-room safe fee: USD 1.61 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in August.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel University Place
Sleep Inn University Place
Charlotte Sleep Inn
Sleep Inn Charlotte
Sleep Inn University Place Hotel Charlotte
Sleep Inn University Place Hotel
Sleep University Charlotte
Sleep Inn University Place Hotel
Sleep Inn University Place Charlotte
Sleep Inn University Place Hotel Charlotte

Sleep Inn University Place Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1000 reviews" "
Rating 8 - Good. 357 out of 1000 reviews" "
Rating 6 - Okay. 166 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 77 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

comfort

Disliked: Staff & service
I did like climbing the stair case. A lift would have helped us
Stayed 3 nights in Aug 2024

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not too great
This particular room I would not have stayed in if it hadn't been after 11 at night and we had just drove over 8 hours. The fridge and microwave in the room did not work, the sheets had cigarette burns in them but seemed clean. Overall cleanliness was not great. Would have been expected for a 60.00 a night room but not for paying over 100.00. also noisy neighbors and very noisy outdoor noise. Not the most pleasant evening for resting
Stayed 1 night in Aug 2024

10/10 Excellent

Khori

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was terrible, little more than toast and water. Unwilling to store bags when I had an appointment which led to me having to cancel the appointment. Late checkout for a few of $50 gets you half an hour max, hardly a late checkout!
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lady at Front Desk was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tessa

Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

A Carey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely awful! On arrival our bathroom door didn’t function at all- had to get the manager off her smoke break with eyes rolling from outside and she really wasn’t concerned. Finally door was fixed by the time we got back from our concert room is just sad looking multiple cracks and repairs attempted in the ceiling. Sheets smell like someone has been smoking in the room. Just awful stay. I usually stay at the sleep inn in concord mills and somehow booked this one on accident and it’s night and day different I was so embarrassed to have brought my friends here. Won’t be back EVER
Stayed 1 night in Jul 2024

6/10 Okay

Michele

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
There seemed to be shady stuff going -
Stayed 1 night in Jul 2024

2/10 Terrible

DIANA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are excellent. The maintenance guy works his butt off trying to keep an outdated property from totally falling apart. Their "hot breakfast" is a waffle maker, a toaster, and Jimmy Dean sandwiches in a microwave. They don't have a backup thermal coffee pot, so whenever it runs out they have to brew another one while everyone waits. The entire property is in severe need of updating. It needs new carpets and mattresses. The corners of ceilings have cobwebs. There are numerous places where paint is flaking or has fallen off. The drop ceilings are pathetic. It looks to me like the employees aren't being given the resources, human or equipment-wise, to provide even an average experience. And that is too bad, because EVERY SINGLE EMPLOYEE was polite, hard working and tried their best to give excellent service with the limited tools ownership has given them. Sadly, this has been a chainwide trend over the last few years. This chain has deteriorated horrendously in the last eight years. In 2020, the industry excuse was "COVID." In 2021, it was "nobody wants to work." In this particular chain, they have run out of excuses. I think I'm going to put Sleep Inn to "sleep" on my roster of hotels for awhile.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Stayed 1 night in Jul 2024

6/10 Okay

JOSE J

Travelled with family
Disliked: Staff & service
Sheets were wet, asked for new sheets, never arrived.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Liked: Staff & service, room comfort
Easy & clean
Stay was fine. Check-in was ok. Room was clean. Breakfast was good.
Stayed 1 night in Jul 2024

2/10 Terrible

Tahisha

Stayed 1 night in Jul 2024

2/10 Terrible

Maicolcardona

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Charlita

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is in a very good area as far as dining and shopping. The only issue I had was that there was a $50 cash deposit that I was unaware of until I checked in. Usually when paying with a credit card, that charge is added. So for anyone booking with them, just know that this charge has to be paid in cash and will be returned to you once you check out as long as your room meets the criteria.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024