Sleep Inn & Suites at Concord Mills

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Exterior
Standard Double Room, 2 Double Beds, Non Smoking
Lobby
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    15 min walk
  • Jim 'n Nick's Bar-B-Q
    2 min walk
  • JW Clay Boulevard /UNC Charlotte Station
    8 min drive
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Sleep Inn & Suites at Concord Mills offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (484 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 9:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1002 reviews" "
Rating 8 - Good. 304 out of 1002 reviews" "
Rating 6 - Okay. 182 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 78 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Reginald

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ronald, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Marie

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick trip!
Everyone was friendly, rooms were clean, The beds i found to be small however comfortable. Breakfast was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Beds were very comfortable, shower was extra nice, room was large. Just be prepared for interstate traffic noise.
Stayed 1 night in Sep 2024

4/10 Poor

HEATHER

Disliked: Cleanliness
My room was smelly and small
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities, room comfort
Pretty decent
Overall it was good experience, stayed the for 3 day. The rooms are updated and had a nice bathroom. Floors were clean but the out side of the hallway were outdated but overall it’s a nice hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
The pillows In the room were horrible, made it hard to sleep. Super loud in hallways, could hear everything in my room. Breakfast was ok 6.5/10. Felt like I overpaid for my stay. Gave motel 6 vibes.
Stayed 2 nights in Aug 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness
The continental breakfast was pretty good. Our room was clean but smelled like vape badly. The guests above us were clearly unsupervised children and ran back and forth over and over. At 10:30 I walked to front desk and asked that someone speak to them. I assume the staff did because it did stop.
Stayed 1 night in Sep 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get where I needed to go. What I did not like was the fact my room was pretty close to the pool area and I thought the pool had a closing time. But on the morning of the 31th I was awaken by some pretty noisy people in the pool about 3:30 am. I just think site may need a little more security
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Everything smelled of weed and was slightly unclean. We were somehow marked as a no show and someone opened our door at 4 am, we thankfully had the inner lock secured. People were sleeping in chairs in an upstairs area all night instead of a room. Breakfast was okay.
Stayed 1 night in Sep 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Aisha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
One of the staff entered the room without knocking while my husband was changing clothes.
Stayed 4 nights in Aug 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service
Broken door safety lock
Stayed 1 night in Aug 2024

2/10 Terrible

Letitia

Disliked: Cleanliness, property conditions & facilities
I never even got out of my car because of the amount of sketchy people loitering around outside. We drove around the back of the hotel and it seemed so unsafe we left. I wish I could get a refund because this was not a place that seemed safe to even leave a car in the parking lot overnight
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Liked: Staff & service
Broken lock on the door. Shower not as clean as it should have been. Broken fixture in the bathroom.
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Reginald

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024