Sheraton Charlotte Airport Hotel

3.5 star property

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Photo gallery for Sheraton Charlotte Airport Hotel

Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Front of property
Meeting facility
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
    ‪6 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Charlotte Airport Hotel

Hotel in Charlotte with airport shuttle service and a fitness center
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Charlotte Airport Hotel. During your stay, you'll be close to Bank of America Stadium. Free WiFi in public areas, a free roundtrip airport shuttle, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Charlotte Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1006 reviews
Rating 8 - Good. 203 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stevie

Stayed 1 night in Dec 2024

8/10 Good

Jessica

Travelled with family
Disliked: Staff & service, amenities
Clean, the hotel has older decor and furniture but overall clean
Stayed 1 night in Dec 2024

4/10 Poor

Rick

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill, Sylva

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredibly kind, helpful, and competent.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Dec 2024

8/10 Good

Andy

Liked: Staff & service, room comfort
Above average hotel near Charlotte Airport
Friendly professional service. Pool was getting repairs, not available for use. Breakfast buffet was good. Comfortable rooms. Lobby ceiling needs renovation-repair.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laiela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit run down, airport transfers though is very convenient. Staff service is very friendly and approachable.
Stayed 1 night in Dec 2024

10/10 Excellent

DANIEL SANTIAGO GOMEZ, Waukegan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Sep 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly helpful and patient.
Stayed 1 night in Dec 2024

4/10 Poor

Christy

Travelled with family
Disliked: Staff & service, property conditions & facilities
The breakfast was $20 but the food quality was awful, the hot food was not warm enough and the pastry was not fresh. Don’t eat there!
Stayed 1 night in Dec 2024

2/10 Terrible

Amanda

Stayed 1 night in Dec 2024

10/10 Excellent

wilhelmus

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Franklin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok Stay for a Day, not longer.
The room is quite dated and the lighting is really poor. The front desk people were great!!!! The gym is really lacking and the lounge is super small. I needed a place to crash, as my flight was super delayed. So, the stay is ok. I would never select this hotel if I the visit was planned, tooooo dated.
Stayed 1 night in Dec 2024

10/10 Excellent

ADINA, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice stay and easy in and out. Very convenient
Stayed 1 night in Dec 2024

2/10 Terrible

Michael A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under construction, small tv, loud ac

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus drivers were extremely accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

April Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
This property and the staff was excellent will definitely return
Stayed 3 nights in Sep 2024

10/10 Excellent

Moises, Round lake

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great atmosphere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sundae

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location . Best service. People are very friendly and helpful. Just an older facility and not many restaurants to choose from .
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed to discover that the indoor pool wasn’t actually open
Stayed 1 night in Dec 2024