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Residence Inn by Marriott Charlotte Lake Norman

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Charlotte Lake Norman

Reception
Lobby
Seasonal outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
TV, pay films

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
16830 Kenton Drive, Huntersville, NC, 28078
  • Birkdale Village
    11 min walk
  • Lake Norman
    11 min walk
  • Lake Norman Miniature Golf
    5 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    25 min drive

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Accessible, Tub)

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Fireplace

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Charlotte Lake Norman

Hotel with free breakfast, near Birkdale Village
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn by Marriott Charlotte Lake Norman offers 78 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
During your stay at Residence Inn by Marriott Charlotte Lake Norman, you'll be within walking distance of Birkdale Village. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Birkdale Village and Lake Norman
  • Pets welcome for a fee
Residence Inn by Marriott Charlotte Lake Norman offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 450 square feet (41 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Charlotte Lake Norman also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star Huntersville hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (450 square feet)
  • A meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Charlotte Lake Norman
Residence Inn Lake Norman
Residence Inn Marriott Charlotte Lake Norman
Residence Inn Marriott Charlotte Lake Norman Hotel
Residence Inn Marriott Charlotte Lake Norman Hotel Huntersville
Residence Inn Marriott Charlotte Lake Norman Huntersville
By Marriott Charlotte Norman
Residence Inn by Marriott Charlotte Lake Norman Hotel
Residence Inn by Marriott Charlotte Lake Norman Huntersville

Residence Inn by Marriott Charlotte Lake Norman Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 177 reviews" "
Rating 8 - Good. 41 out of 177 reviews" "
Rating 6 - Okay. 23 out of 177 reviews" "
Rating 4 - Poor. 8 out of 177 reviews" "
Rating 2 - Terrible. 7 out of 177 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Stayed 4 nights in Jun 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Needs work
This is a disappointing Residence Inn. The room is damp from humidity. Sheets feel wet. A/C was turned off on arrival. Kitchen cabinets were well worn.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Marlon

Stayed 1 night in Apr 2024

10/10 Excellent

Lenore

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Shower was broken in one of our rooms
Stayed 1 night in Apr 2024

8/10 Good

Linda

Stayed 11 nights in Apr 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am enjoying the luxury of having a wonderful place to stay and the room we have.
Stayed 1 night in Apr 2024

6/10 Okay

Shawn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location was easy to access local shopping.
Stayed 2 nights in Mar 2024

2/10 Terrible

Mitrina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

sharon

Disliked: Cleanliness
Not worth the money.
Not with $165 a night. Old, and a little beat. Kitchen and bathroom floor was sticky. Wouldn’t stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Holly, Mentor

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

6/10 Okay

Tara

Liked: Staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Valeria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue that I had was there was no face soap at the sink. Fortunately, I had bought a bar with me
Stayed 1 night in Nov 2023

10/10 Excellent

Mae Nichole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my destination. I like the full kitchen option for the ease of making my own breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Holly, Mentor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and upscale area to stay
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Smooth check in. Clean room. Nice area.
Stayed 1 night in Apr 2023

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Tarnish

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property is in a great location and very easy to find. The staff is friendly and breakfast was decent. The hotel exterior is in desperate need of pressure washing and maintenance. The hallways and elevator carpet/floors were very dirty and smelled bad. Our room was put together nicely, but very dirty and lacked preventative maintenance. It all presented itself as a hotel that was in need of an owner/management that cares. The door handles, doors, light fixtures, inside of toilets were very dirty. My family and I had to clean the room and spray the bedding and couch before we sat down and placed our items. I was very disappointed as this is not what I expected from Residences Inn.
Stayed 2 nights in Jul 2022

2/10 Terrible

Sheria

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirtiest hotel we have stayed in - the room was not clean at all - after a stay here I ended up with a respiratory infection and I truly think it was from the room we stayed in - The breakfast was fabulous though and Ms. Cynthia the cook was so helpful and welcoming. She made our morning great! She was the only good thing about staying here.
Stayed 1 night in Jul 2022