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Quality Suites Pineville - Charlotte

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Fridge, microwave, coffee/tea maker, paper towels
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪8 min walk‬
  • CSA OrthoCarolina Sportsplex
    ‪4 min drive‬
  • NarroWay Theater
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Pineville-Charlotte South

Pool
Breakfast included
Parking included
Free WiFi
3.7 out of 5, Good, (1002)
The price is €83
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Best Western Plus Pineville-Charlotte South

About this property

Quality Suites Pineville - Charlotte

Hotel in Pineville with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Quality Suites Pineville - Charlotte. During your stay, you're just a quick walk from Little Sugar Creek Greenway. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Carowinds Theme Park and 11 minutes from SouthPark Mall
Quality Suites Pineville - Charlotte offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Suites Pineville - Charlotte also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Pineville hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1002 reviews" "
Rating 8 - Good. 274 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anjelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the terrible reviews, the room I booked was clean with no lingering smells & the staff were SUPER nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2024

6/10 Okay

Jamey

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very clean, friendly staff, safe, nice and quiet, breakfast was good. I highly recommend this place
Stayed 1 night in Oct 2024

10/10 Excellent

Roxanne, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at good price
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place but sheets do not have that fresh pressed feeling.
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a room reservation for a girls trip to a concert this week. The parking lot was well lit, the staff was so kind and the rooms were very clean! I was actually surprised with how big the rooms were. We got in late so it was nice having the fridge and microwave to heat up left over lunch. Will stay again!
Stayed 1 night in Oct 2024

2/10 Terrible

Edmy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
I do not recommend this hotel. I went to ask the front desk about some extra charges that I had not authorized and the person who seemed to be the manager disrespectfully told me, with an aggressive attitude, that he would not do any more business with us because I claimed some extra charges made to my credit card that I did not authorize. Additionally, I do not recommend this hotel because the bed is uncomfortable, they do not provide room service and the room had cockroaches. For breakfast they have scrambled eggs and sausage, but they are cold, bad, and always the same. They do not pick up the trash, they do not change the towels and they get upset if you ask for toilet paper. The pool is out of service, without notifying you at the time of reservation.
Stayed 3 nights in Oct 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good price
Stayed 3 nights in Oct 2024

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good price
Stayed 2 nights in Oct 2024

4/10 Poor

Justin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We stayed just one night and checked in at around 1030 PM. We left at 0630 the next day. In that short amount of time we saw three cockroaches. We notified the front desk and hardly got an apology of any kind. All they said was that they would take a note of it. Also disappointed there were no hard boiled eggs for breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Had a roach climbing on me in the bed
Stayed 1 night in Oct 2024

8/10 Good

HYACINTH, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great price....clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Ludin

Stayed 1 night in Sep 2024

6/10 Okay

Masako

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Zita

Travelled with partner
Disliked: Amenities
Property not as updated as other Comfort Inn & Suites I’ve stayed in. Coffee was very weak. Breakfast was so so. Eggs were cold. Dining room was dirty.
Stayed 1 night in Oct 2024

4/10 Poor

Gregory

Disliked: Staff & service, property conditions & facilities
Small improvements woudl make a big difference.
I'll start by saying that I get this is a 3* hotel, so don't expect all the bells and whistles. That said, there are a lot of small things that could lead to big improvements on guest stay. 1) There were no USB ports to charge devices. I can't remember that last time I experienced this. How expensive would it be to replace the clocks, or to put in a lamp on the desk with a USB port? I didn't bring a plug-in adapter because I didn't think I'd need one. Made charging devices very difficult. 2) The soda vending machine was completely empty. They should have put an out of order sign or something. Or call the guy to keep things stocked. This is just a lack of effort. 3) Housekeeping didn't set foot in my room one time during the duration of my stay. It would have been nice to clean up the towels, or to not have to ask for a roll of toilet paper (there was no spare roll, just the one partially used roll in the bathroom when I arrived). 4) Lastly, and this isn't the hotel's fault, but it smelled like raw sewage in the surrounding area, and that seeped into the room itself. It was very unpleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

KeyShaunna

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Monique

Stayed 1 night in Sep 2024

10/10 Excellent

Jealeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024