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Quality Inn & Suites Matthews - Charlotte

2.5 star property

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Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
12047 Guion Lane, Matthews, NC, 28105
  • Kate's Skating Rink
    ‪3 min drive‬
  • Carolina Courts Indian Trail
    ‪4 min drive‬
  • Extreme Ice Center
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Wingate by Wyndham Matthews, NC

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1000)
The price is €94
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Wingate by Wyndham Matthews, NC

About this property

Quality Inn & Suites Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite.
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Matthews - Charlotte. During your stay, you'll be close to Carolina Courts Indian Trail. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Kate's Skating Rink and a few minutes from Carolina Courts Indian Trail
Quality Inn & Suites Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. The business-friendly Quality Inn & Suites Matthews - Charlotte also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Matthews hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 8:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–8:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great rooms clean
Stayed 5 nights in Nov 2024

10/10 Excellent

Fatima

Stayed 1 night in Nov 2024

8/10 Good

Vey

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, well priced and clean. Friendly staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key access
Stayed 1 night in Nov 2024

4/10 Poor

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Brittany

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathtub wasn’t clean there was hair in it and I had to wash it out with my own cleaning supplies and the floors in the room wasn’t mopped. The bottom of my socks was were brown ish black.
Stayed 1 night in Nov 2024

10/10 Excellent

Cleve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in phase 2 room 126. It was very loud, doors slamming, people talking loudly. The room was excellent, very clean and comfortable. I was disappointed that there was no microwave in the dining area for breakfast. Overall stay was great. C. Latimore
Stayed 1 night in Oct 2024

10/10 Excellent

mike

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good place to stay, and the staff is very friendly as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rich

Liked: Cleanliness, property conditions & facilities
Great nights stay for daughters softball weekend
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
a great stay for a short trip to charlotte, no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled, friendlt staff
Stayed 1 night in Oct 2024

10/10 Excellent

Caleigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and it was even better than the pictures show!
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave a day early due to emergency sucks i couldnt get that last day refunded though
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

8/10 Good

Ronald, Victorville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

8/10 Good

Thang

Liked: Cleanliness
Good job
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig, West Roxbury

Liked: Property conditions & facilities
Recently renovated, this Quality Inn is simple, clean, and in good shape. Only trouble I have had is a little difficulty figuring out the TV. Nicely located near two hospitals.
Stayed 2 nights in Oct 2024